Newport Subacute Healthcare Center

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Newport Subacute Healthcare Center Newport Subacute Healthcare Center Newport Subacute Healthcare Center

Newport Subacute Healthcare Center in Costa Mesa, CA

2570 Newport Boulevard, Costa Mesa, CA 92627

For more information about senior living options: (844) 490-3973

2.9 from 30 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
0
1 stars
15

Skilled Nursing Facility

Overall Review of Newport Subacute Healthcare Center

Pros

  • pro The staff at Newport Subacute Healthcare Center is described as wonderful, caring, and friendly.
  • pro CNAs Silvia, Bennie, Kristal, Erica, Perla, Jared, and Soon are highlighted as amazing for their care.
  • pro The nurses are attentive and compassionate, with Rex, Rachel, and Mark singled out for their dedication.
  • pro Treatment nurses Michelle and Tara are noted for their commitment to their patients.
  • pro The RNAs Vincent and Rosario are described as hardworking and dedicated.
  • pro The leadership of Shirin is credited with a remarkable transformation that has improved scheduling, training, and the overall atmosphere.
  • pro The doctors, nurses, CNAs, and maintenance team work well together under the new management system, creating a more welcoming environment.

Cons

  • pro The equipment is very outdated and the therapy room is subpar.
  • pro Some staff are rude, including a therapist named Jose.
  • pro The facility allegedly keeps patients longer to charge the insurance.
  • pro It is hard to reach someone on the phone.
  • pro The food is unappetizing and nutrition overall is lacking.
  • pro Rehab scheduling is chaotic, with last-minute changes and referrals of "refused therapy."
  • pro Call lights are often unanswered, leaving patients in need without help.
  • pro There is a strong odor of urine and concerns about overall cleanliness.
  • pro There are reports of abuse and warnings to stay away from the facility.
  • pro The evening shift is particularly problematic, with rude staff and long delays in care.

Review

Newport Subacute Healthcare Center in Costa Mesa is best suited for families who can commit to vigilant, hands-on oversight and who value front-line kindness from CNAs and nurses. This community rewards families who stay engaged, ask questions, and track care closely, especially during rehab moments when consistency and scheduling matter. It can work for residents who respond well to a warm, patient-centered floor team and who are ready to push for ongoing improvements under active supervision. In short, it is a workable choice for caregivers willing to steer the care process and advocate for clear, timely communication.

Those with limited capacity to monitor day-to-day care should consider alternatives. Several reviews describe persistent issues with staffing levels, slow call lights, and inconsistent supervision, which can translate into real safety concerns. Families that cannot tolerate delays in response, or that cannot tolerate a facility where some shifts feel under-resourced, should look at other options with stronger staffing ratios and more consistent, evidence-based processes. Likewise, if modern equipment, streamlined therapy workflows, and predictable treatment schedules are nonnegotiables, this facility may fall short of expectations.

The strongest positives here are the people on the floor: dedicated CNAs and attentive nurses who frequently receive praise for genuine care, compassion, and daily commitment. When leadership aligns with the care team, positive changes show up in scheduling, teamwork, and the overall atmosphere - an outcome repeatedly attributed to a new Director of Nursing, Shirin, and her emphasis on training and coordination. Families highlighted effective collaboration among nursing, doctors, and maintenance, and some residents experienced meaningful progress in recovery when the care team worked cohesively. These human-centered strengths make a real difference where it counts most: day-to-day nursing attention and hands-on support.

Yet the downsides carry substantial weight. A pattern of outdated equipment, an underpowered rehabilitation program, and inconsistent therapy scheduling undermine the rehab potential for many residents. Multiple accounts describe rude or disengaged staff on certain shifts, long delays for call buttons, and a troubling sense of understaffing. Detoxing the impact of these gaps requires aggressive advocacy from families and ongoing administrative accountability. Some reviews cross the line into alarming territory, with claims of abuse and neglect; while these are isolated in some narratives, they cannot be dismissed in decision-making. The overall impression is a facility that can improve significantly but remains volatile enough that risk mitigation demands careful scrutiny.

In practical terms, prospective families should approach the admission with a clear plan. Tour the facility with questions about staffing models, turnover rates, and the CNA-to-resident ratio, especially on evening and night shifts. Demand a current care plan, a defined rehab schedule, and a commitment from leadership to monitor call-light response times and room hygiene. Ask to meet the Director of Nursing and the therapy supervisor to understand how scheduling conflicts will be handled and whether there is a formal escalation path for concerns. Request a follow-up progress check within 30 days of admission to verify improvements and verify that bedsores, nutrition, and hydration are being actively managed. Verify the presence of a formal patient advocate or ombudsman contact for ongoing concerns.

Ultimately, Newport Subacute Healthcare Center presents as a mixed-value choice. It is not a blanket recommendation for all families, nor is it a hopeless case. The facility shows credible potential for strong, compassionate care when leadership and frontline staff operate in concert, but it remains vulnerable to staffing variability, workflow inefficiencies, and safety concerns that demand proactive, ongoing family involvement. For families willing to invest time and energy, and for residents who respond well to a warm on-the-ground team and ongoing quality improvements, Newport Subacute can be a workable home. For those prioritizing seamless safety, flawless consistency, and modern, well-maintained therapy services with minimal family oversight, alternatives should be explored first.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (2 miles away) John Wayne Orange Co (2 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Newport Subacute Healthcare Center is an assisted living community located in Costa Mesa, CA. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents.

Our amenities include a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. Residents can also enjoy our fully furnished accommodations, outdoor spaces, private bathrooms, and restaurant-style dining. For those who enjoy reading, we have a small library available. Our community offers Wi-Fi/high-speed internet access for residents to stay connected with their loved ones.

We provide various care services to meet the needs of our residents. Our 24-hour call system and supervision ensure that assistance is always available when needed. Our dedicated staff provides assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management for residents who require it. Additionally, we have specialized dietary options for individuals with diabetes or other dietary restrictions.

At Newport Subacute Healthcare Center, we prioritize the social and mental well-being of our residents. Our concierge services are available to assist residents in planning their day trips or participating in resident-run activities. Fitness programs are offered to promote physical health and wellness among our residents. We also provide transportation arrangements for non-medical purposes and doctor's appointments.

Our community is conveniently located near several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals. This allows our residents to easily access various amenities outside of our community.

Overall, Newport Subacute Healthcare Center offers a comfortable and nurturing environment for seniors who require assisted living services. Our dedicated staff strives to provide personalized care and support to enhance the quality of life for our residents.

Nearby Places of Interest

Restaurants

  • Dick Church's Restaurant (0.3 miles)
  • The Capital Grille (2 miles)
  • Raising Cane's Chicken Fingers (2.1 miles)
  • Boudin SF (2.1 miles)
  • Din Tai Fung (2.1 miles)
  • In-N-Out Burger (2.2 miles)
  • Gulliver's Restaurant (2.5 miles)

Pharmacies

  • Rite Aid (1.2 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Rite Aid (1.9 miles)
  • Walgreens (2.2 miles)

Cafes

  • Nespresso Boutique at Bloomingdale's (2 miles)
  • MoonGoat Coffee Roasters (2.3 miles)
  • Starbucks (3.2 miles)
  • Honor Coffee Roasters (3.5 miles)
  • Blue Bottle Coffee (3.5 miles)
  • Northside Cafe (4 miles)
  • Diamond Jamboree Shopping Center (4.1 miles)

Transportation

  • John Wayne Airport (SNA) (2.3 miles)
  • Terminal A (2.4 miles)

Physicians

  • Newport Heart North (2.9 miles)
  • Newport Orthopedic Institute (3.9 miles)
  • Hoag Tustin Legacy (5.9 miles)
  • Hoag Medical Group (5.9 miles)
  • Coastal Kids (6.7 miles)
  • Kaiser Permenente Tustin Medical Offices (6.9 miles)
  • Kaiser Permanente Orthopedics (7.1 miles)

Hospitals

  • Hoag Hospital Newport Beach (3.1 miles)
  • Kaiser Permanente Hospital (7.1 miles)

Parks

  • Bonita Canyon Park (3.5 miles)
  • Seeley Park (3.7 miles)
  • William R. Mason Regional Park (3.7 miles)
  • Huntington Central Park (3.9 miles)
  • Mile Square Regional Park (4.6 miles)
  • Huntington State Beach (4.6 miles)
  • Corona Del Mar State Beach (4.8 miles)

Theaters

  • Amc Tustin 14 At The District (4.6 miles)
  • Century Huntington Beach And Xd (7.4 miles)

Frequently Asked Questions

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