Newport Subacute Healthcare Center

Pros

• The staff at the facility includes some compassionate and caring individuals who genuinely prioritize patient well-being.
• One family expressed gratitude for the assistance provided to their loved one during their final weeks, highlighting the dedication of specific staff members like Veronica.
• A small percentage of staff are noted for their kindness and effort in providing care despite challenging working conditions.
• Some residents appreciate the efforts made by certain nurses and aides who try to deliver quality care amidst systemic issues in the facility.
• There is a recognition that a portion of the staff is frustrated with the working conditions, indicating a desire among them to provide better care for residents.

Cons

• The facility is described as a place that "warehouses" patients until their death, lacking proper nursing care and dignity.
• Cleanliness is a major issue, with reports of long wait times for assistance when bedridden patients soil themselves.
• Many staff members are characterized as rude and unprofessional, particularly during the evening shift, leading to poor patient experiences.
• Patients often experience discomfort due to inadequate heating and insufficient covering, especially those unable to care for themselves.
• There are severe staffing issues, including understaffed shifts and high turnover rates among caregivers, which negatively impacts patient care.
• Medical care is inadequate, with infrequent visits from the doctor and general neglect of serious health concerns.
• There is a pervasive odor of stale urine throughout the facility, contributing to an unpleasant environment for residents.
• Communication between staff and patients/families is poor, with many concerns dismissed or ignored entirely.
• Patients report feeling like nuisances due to staff attitudes that prioritize other tasks over their needs.
• Entertainment options are severely lacking, with non-functioning TVs and minimal activities available for residents.
• Dietary issues arise from poor-quality food that does not meet dietary guidelines, leading to further dissatisfaction among patients and families.

Review

A Critical Review of Newport Subacute Health Center: A Detrimental Experience

In the realm of nursing homes, one expects a haven where care, compassion, and cleanliness are paramount. However, the collective experiences recounted by former residents and their families at Newport Subacute Health Center present a stark deviation from this ideal. While some staff members manage to shine amid dismal conditions—offering friendly and compassionate care—most others reveal an alarming system plagued by inefficiency, insensitivity, and neglect. This review draws upon numerous accounts from residents who endured not only physical discomfort but also emotional distress during their stays.

A recurring theme among those who shared their experiences is the severe lack of cleanliness within the facility. Patients described harrowing scenarios in which they soiled themselves due to being bedridden, only to wait an hour or more for assistance. This delay points toward deeper systemic issues that compromise patient dignity and comfort. Such delays were not isolated incidents; several reviews indicated that inconsistent hygiene practices created an overwhelming stench of stale urine throughout common areas and resident rooms alike. For individuals seeking recovery or peace in their final days, these conditions are simply unacceptable.

Rest was yet another critical concern for many patients at Newport Subacute Health Center. Reports highlighted instances where nighttime disturbances included loud staff interactions and unnecessary interruptions for routine medical procedures such as insulin injections. The lights remaining on 24/7 further contributed to a disruptive atmosphere that deprived residents of much-needed rest. One patient articulated feelings of despair as they described nights filled with screaming from distressed fellow residents—a haunting image likened to a horror movie rather than a place designed for healing or dignified living.

Moreover, nutrition appeared far from adequate within the facility's kitchen operations. Many reviews noted that meals often consisted solely of reheated processed foods devoid of nutritional value, raising concerns over dietary guidelines not being met. With only one cook catering to an entire facility full of residents, it’s no wonder that complaints about food quality echoed throughout various testimonies. Patients with special dietary requirements expressed frustration over inadequate attention to their needs—a situation worsened by poorly managed meal schedules where trays would be removed before patients could finish eating.

Equally troubling was the apparent lack of medical oversight at Newport Subacute Health Center; there was frequently only one doctor available on call each week for a limited duration, leading many residents to feel neglected regarding their health concerns. Reviews lamented instances where serious medical issues were brushed aside with dismissive explanations categorized as "normal." Family members raised alarms over bedsores and attempts at communication regarding deteriorating health went unanswered or unheeded throughout the lengthy stays endured by many residents.

While some staff members demonstrated genuine compassion—exemplified through caregivers like Veronica who provided comfort during critical moments—the overall sentiment among reviewers reflected a toxic work environment detrimental both to caregivers’ morale and resident care experiences alike. High turnover rates among staff combined with ineffective communication left patients feeling abandoned during times when they required assistance most urgently. Additionally, feedback pointed toward blatant disrespect exhibited by certain employees towards residents needing help; reports surfaced describing unprofessional behaviors such as mocking patients or ignoring pleas for help altogether.

In conclusion, while there may be instances within Newport Subacute Health Center showcasing dedicated staff genuinely invested in providing quality care—the overwhelming majority of testimonials present a clear warning to prospective patients and families considering this facility for loved ones in need of support services: proceed with caution! Care facilities should embody environments wherein respect thrives alongside restorative care ultimately leading towards healing or allowing dignified exits from life diligently promoted through human kindness rather than pervasive neglect.

Restaurants

• Dick Church's Restaurant (0.3 miles)
• The Capital Grille (2 miles)
• Raising Cane's Chicken Fingers (2.1 miles)
• Boudin SF (2.1 miles)
• Din Tai Fung (2.1 miles)
• In-N-Out Burger (2.2 miles)
• Gulliver's Restaurant (2.5 miles)

Pharmacies

• Rite Aid (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (1.9 miles)
• Walgreens (2.2 miles)

Cafes

• Nespresso Boutique at Bloomingdale's (2 miles)
• MoonGoat Coffee Roasters (2.3 miles)
• Starbucks (3.2 miles)
• Honor Coffee Roasters (3.5 miles)
• Blue Bottle Coffee (3.5 miles)
• Northside Cafe (4 miles)
• Diamond Jamboree Shopping Center (4.1 miles)

Transportation

• John Wayne Airport (SNA) (2.3 miles)
• Terminal A (2.4 miles)

Physicians

• Newport Heart North (2.9 miles)
• Newport Orthopedic Institute (3.9 miles)
• Hoag Tustin Legacy (5.9 miles)
• Hoag Medical Group (5.9 miles)
• Coastal Kids (6.7 miles)
• Kaiser Permenente Tustin Medical Offices (6.9 miles)
• Kaiser Permanente Orthopedics (7.1 miles)

Hospitals

• Hoag Hospital Newport Beach (3.1 miles)
• Kaiser Permanente Hospital (7.1 miles)

Parks

• Bonita Canyon Park (3.5 miles)
• Seeley Park (3.7 miles)
• William R. Mason Regional Park (3.7 miles)
• Huntington Central Park (3.9 miles)
• Mile Square Regional Park (4.6 miles)
• Huntington State Beach (4.6 miles)
• Corona Del Mar State Beach (4.8 miles)

Theaters

• Amc Tustin 14 At The District (4.6 miles)
• Century Huntington Beach And Xd (7.4 miles)