Windsor Manor Rehabilitation Center in Concord, CA
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3806 Clayton Road, Concord, CA 94521
For more information about senior living options: (844) 490-3973
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Two physical therapists were good, and two attendants were nice. Windsor Manor Rehabilitation Center is described as a wonderful place for a loved one. They keep families informed if anything is wrong. They schedule video visits for families. The staff is excellent and caring. They have multiple contact numbers for the care team. The location is great and close to town. They offer activities. The care and therapy are excellent, and the staff are very kind. The facility is clean and the food is nice. The reviewer would highly recommend Windsor Manor.
The food was terrible, and help arrived only after long delays or not at all. The beds are lousy and everything is old and worn out. The staff at the front desk treated guests poorly. They would never go back there. The facility offers no continuity of care; residents see a different nurse every day. Patients were discharged without essential equipment like a hospital bed or lift due to therapy instructions. There is no one-on-one care, and staff never spoke to the family about the patient's condition. A nurse instructed the family to administer injections at home, but the promised medications were not provided later. The facility is extremely unsanitary, and night nurses rarely check in. The onsite supervisor is unfriendly and unapproachable.Windsor Manor Rehabilitation Center in Concord is best suited for families that prize proactive communication and a rehab-focused environment, where regular updates and accessible staff can help guide the recovery or transition process. The facility can work well for those who want timely callouts if something is off, and who value the convenience of an in-town location for coordinating visits, transportation, and outside medical appointments. That said, this is not a universal fit. Families needing unwavering day-to-day nursing consistency, flawless medication management, or a pristine, modern setting should consider alternatives. The mixed reviews - the strong praise for some therapists and caregivers alongside frequent reports of staffing gaps and upkeep issues - signal a sizable risk for anyone requiring dependable continuity of care.
The strongest positives emerge where therapists and aides demonstrate genuine competence and kindness, and where staff communicate with families beyond the minimum. In several accounts, the rehab team delivers meaningful progress and family members commend the willingness to share updates, sometimes around the clock, and to arrange video check-ins when in-person visits aren't possible. The location's proximity into town is repeatedly cited as a practical benefit, aiding coordination with outside providers and easing family involvement. When the team aligns with a patient's rehab plan, Windsor Manor can feel like a solid, supportive place to recover - provided the care team remains stable and communicative.
Yet the downsides are pronounced and recurring. A core concern is discontinuity: different nurses and aides showing up day after day, with fragmented handoffs and shifting care instructions. This lack of continuity undermines trust and can derail progress, especially for residents with complex needs or cognitive impairment. Medication administration is another chronic vulnerability, with multiple reviews highlighting delays or miscommunications that place residents at risk and leave families scrambling for accuracy. The physical environment compounds the risk: comments about old, worn beds and aging facilities point to a rehab atmosphere that may not meet the expectations of families accustomed to newer or better-maintained spaces. Occasional reports of rude staff or unapproachable leadership further erode confidence in day-to-day reliability.
The favorable aspects do not fully offset the drawbacks for most potential residents. The rehab talent pool, when present, demonstrates what effective, goal-oriented therapy can achieve, and family communication can be robust enough to alleviate some anxiety. However, these positives require a stable, well-coordinated team to be sustainable - and that stability, according to the majority of reviews, is inconsistent. For residents with dementia or highly dependent medical needs, the lack of stable caregivers and the gaps in bedside attention amplify safety concerns and make steady progress unlikely. The combination of aging infrastructure and staffing unpredictability creates a fragile foundation that may crumble under higher care demands or longer stay.
Explicitly, families should consider alternatives if reliable daily nursing, steady caregiver assignments, and a consistently clean, updated environment are non-negotiable. Other facilities with documented continuity, stronger infection control histories, and clearer discharge planning typically reduce the risk of avoidable complications and miscommunication. For those whose primary goal is predictable, transparent care with minimal administrative friction, Windsor Manor may not deliver the reliability required. Out-of-town families, in particular, should weigh the burden of frequent check-ins against potential gaps in information sharing, given reports of delayed updates and disjointed handoffs.
If Windsor Manor remains a contender, pursue a rigorous, hands-on evaluation before committing. Request meetings with the administrator and the lead nursing team, and demand a tour that includes patient rooms, therapy spaces, and communal areas. Observe a therapy session if possible, and watch a medication pass to gauge efficiency and safety. Insist on seeing the weekly staffing schedule, and identify the contact person who will coordinate ongoing concerns. Verify discharge planning, the availability of hospital beds or assistive devices, and the pace of therapeutic progress. Above all, secure a clear, written care plan with defined accountability and guaranteed timely updates to family members. The decision hinges on whether stability in care and a well-maintained environment can be gained within a setting that, while capable in therapy, struggles with consistency and upkeep.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Manor Rehabilitation Center in Concord, CA is a premier assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and welcoming environment for seniors to enjoy their golden years while receiving the support they need.
Residents can take advantage of the various amenities available at Windsor Manor, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by the staff, accommodating special dietary restrictions if needed. Additionally, there is a small library and gaming room for leisure activities.
To ensure the well-being of residents, Windsor Manor provides 24-hour call system and supervision, as well as assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also available to ensure residents are taking their medications properly. The community has a mental wellness program in place to promote emotional health among its residents.
Windsor Manor goes beyond providing excellent amenities and care services by offering a variety of activities to keep residents engaged and social. Concierge services are available to assist with any needs or requests, while fitness programs help seniors maintain their physical health. Planned day trips allow residents to explore nearby attractions, while resident-run activities and scheduled daily activities provide opportunities for social interaction within the community.
The location of Windsor Manor is also advantageous as it is surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This makes it convenient for residents and their families to access additional services or enjoy recreational activities outside the community.
Overall, Windsor Manor Rehabilitation Center in Concord offers exceptional assisted living care combined with an array of amenities and engaging activities that cater to the unique needs and preferences of each resident.
Windsor Manor Rehabilitation Center is located at 3806 Clayton Road, Concord, CA 94521 in Contra Costa County, California
Windsor Manor Rehabilitation Center on seniors.fyi includes 7 photos including images showing bedroom, dining, interior, aquarium, lighting, decor, courtyard, walkway, and more.
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Interior
Decor
Building
Bedroom
Dining
Landscaping
Hardwood Floor
