Cloverdale Healthcare Center
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300 Cherry Creek Road, Cloverdale, CA 95425
For more information about senior living options: (844) 490-3973
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The staff is professional, respectful, and very helpful, treating residents like family. The facility is clean, well-maintained, and pleasant to be in. The physical therapy team is outstanding and helps residents regain walking ability. CNAs are kind, caring, and patient, forming personal connections with residents. The food service consistently exceeds expectations and residents enjoy the meals. Families and visitors report supportive, responsive communication from the care team. The center offers comprehensive rehabilitation and long-term care with a caring, team-oriented culture.
He was not offered help to get out of bed or to use the bathroom, despite needing assistance. The nurse's refusal to help caused an accident and he lay in urine-soaked clothing. He was told he could do bathroom tasks himself on a night when he needed assistance. Upon discharge, his medication was refused. The food was horrible and there was a lack of meaningful therapy or help. There was a patient who screamed continually throughout the day and night, making the environment negative. The four-person rooms were not satisfactory; the two-person rooms were better. The facility was not very clean in at least one account. One CNA seemed annoyed with the patient. The remark that there were "27 other people there to take care of" implied neglect or insufficient staffing.Cloverdale Healthcare Center is described by many reviewers as a place with a true emphasis on rehabilitation and everyday care, offering both long-term and short-term services. Guests repeatedly highlight a clean, well-maintained facility with a calm, home-like atmosphere where the staff work as a cohesive team and try to integrate residents into a family-like environment. Several comments celebrate the center's rehabilitation focus, noting strong physical and occupational therapy programs that residents and their families see as a critical part of recovery, especially after surgeries or strokes.
However, there are sharply mixed accounts within the same community. One detailed account describes a assisted-therapy experience that fell far short of expectations. A husband recovering from major surgery and struggling with walking was in rehab for seven days. The reviewer states that after four days he received only one hour of therapy, and that he was not offered opportunities to get out of bed except to use the bathroom. When he needed bathroom assistance on the third night, he was told he could do it himself, despite previously being instructed not to get out of bed without help. An unfortunate accident occurred when staff refused assistance, leaving him in urine-soaked clothing. The nurse reportedly responded with, "there are 27 other people there to take care of." The review also describes being refused his medication at discharge on a Friday. This narrative stands out as a serious deviation from the otherwise positive experiences described by many other reviewers.
By contrast, a large portion of feedback centers on the compassion, professionalism, and collaborative spirit of the staff. Several reviews come from CNAs and therapists who trained or worked there, praising the "heart" behind the care, the ability of staff to connect with residents, and the strong team dynamic. Names repeatedly mentioned in these accounts include Jennifer, Efren, and Kenzie, who guided the reviewer through routines and demonstrated ways to engage residents one-on-one. Occupational therapist Ossie and speech therapist Gianna also receive specific commendations, as does Brandy, a nurse. Students recount learning from a team that prioritizes patient comfort, safety, and meaningful activity, and many emphasize that staff go beyond clinical care to help residents feel included and understood.
Family members whose loved ones stayed or recovered at Cloverdale consistently praise the staff's demeanor and responsiveness. One account highlights a positive trajectory after a stroke, noting significant gains with the help of physical therapy and the support network around the patient, including encouragement and practical guidance for families to continue care at home. Several reviewers describe the facility as "like family," with a culture of warmth and respect that extends to daily routines and social activities. The therapy department is frequently singled out for its quality, with accounts of improved mobility and confidence after sessions, sometimes mentioning walkers and other assistive devices as a result of therapy work.
Other reviewers emphasize longevity and consistency, recounting stays ranging from a few weeks to several months. Positive comments about the overall environment - the clean rooms, the accessible dining options, and the availability of activities and dayroom entertainment - contribute to a picture of Cloverdale as a well-rounded care setting. Multiple residents and their families report feeling well-supported by a broad spectrum of staff: nurses, aides, kitchen staff, wound care specialists, and doctors all receive thanks for their roles. Several individuals note that food service consistently exceeded expectations and that the kitchen crew is attentive to residents' preferences, contributing to a sense that meals are an important, well-managed part of the daily routine.
A few retrospective reflections touch on the facility's physical landscape and logistics, including a note about Cloverdale's scenic location and even practical directions to the building, underscoring that the facility is a notable landmark in the community. While the location detail is ancillary to care quality, it does suggest a sense of place and belonging that many residents and families associate with their experience there. And in some reviews, the overall sentiment is simply that Cloverdale is an exceptional place for rehabilitation and ongoing care, with "best place ever" uttered by at least one commenter and others describing the staff as patient, courteous, and professional.
A minority of reviews include more cautious or negative notes beyond the single serious incident described at the outset. One reviewer recounts concerns about cleanliness in a separate patient's experience, and another points to gaps in discharge planning - specifically, the lack of timely documentation and home-health coordination after leaving the facility. There is also a stark reminder from a reviewer about the risk of inconsistent care when resources are stretched, a reminder that even well-regarded facilities must continuously monitor staffing, communication, and follow-through to prevent lapses in patient safety and continuity of care.
Taken together, Cloverdale Healthcare Center emerges as a facility with a strong rehabilitation focus, where many patients and families experience compassionate, competent care from an engaged team. The consistent praise for therapists, CNAs, and other caregivers paints a picture of a center that often delivers meaningful recovery and a supportive, family-like atmosphere. Yet amid the positive stories, there are serious, specific concerns about safety, timely assistance, and discharge processes that deservingly demand attention. Potential patients and families would benefit from weighing these perspectives, asking direct questions about therapy frequency, assistance protocols, and discharge planning, and ensuring open channels of communication with the care team to align expectations with the care plan.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cloverdale Healthcare Center is an exceptional assisted living community located in Cloverdale, CA. Our center offers a wide range of amenities and care services to ensure our residents' comfort, well-being, and overall satisfaction.
For our residents' convenience and enjoyment, we provide a beauty salon where they can pamper themselves and feel their best. We also offer cable or satellite TV in each room for entertainment purposes. Our community-operated transportation service ensures that our residents can easily access local amenities, nearby attractions, and medical appointments.
We have a computer center available for residents who want to stay connected with loved ones or engage in online activities. Our dining room offers restaurant-style dining experiences, where residents can savor delicious meals prepared by our skilled culinary team. For those who enjoy staying active, our fitness room is equipped with various exercise equipment to promote physical well-being.
Our fully furnished accommodations are designed with the comfort of our residents in mind and include private bathrooms for their privacy. Housekeeping services are provided regularly to maintain cleanliness and organization within their living spaces. Residents also have access to outdoor spaces where they can enjoy fresh air and beautiful garden views.
To cater to different interests, we have a gaming room for individuals who enjoy playing games and a small library for avid readers. Telephone services are available for residents to connect with friends and family whenever they desire. In addition, Wi-Fi/high-speed internet is accessible throughout the community.
Our care services ensure the safety and well-being of our residents at all times. We have a 24-hour call system and supervision to provide immediate assistance when needed. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken correctly.
We understand that individuals may have specific dietary needs; therefore, we accommodate special dietary restrictions such as diabetes diets. Our experienced culinary team prepares meals that meet these requirements while being nutritious and delicious. In addition, we offer transportation arrangement and assistance for residents to attend medical appointments.
At Cloverdale Healthcare Center, we believe in fostering a vibrant community atmosphere. We provide concierge services to cater to individual preferences and needs. Our fitness programs promote active lifestyles, and planned day trips allow our residents to explore new places and create cherished memories. Resident-run activities encourage socialization, while scheduled daily activities ensure there is always something exciting happening.
Located conveniently near two cafes, two pharmacies, one physician's office, eight restaurants, one transportation service, two places of worship, and one hospital, our community offers easy access to local amenities and healthcare facilities.
Overall, at Cloverdale Healthcare Center, we strive to provide personalized care in a warm and welcoming environment. Our array of amenities and care services cater to the unique needs of each resident while promoting independence, well-being, and an active lifestyle.
Cloverdale Healthcare Center is located at 300 Cherry Creek Road, Cloverdale, CA 95425 in Sonoma County, California
Cloverdale Healthcare Center on seniors.fyi includes 21 photos including images showing building, interior, trees, nature, decor, windows, exercise equipment, architecture, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Windows
Landscaping
Artwork
Outdoor
Lobby
Natural Light
Nature
Painting
