The Villas At Cloverdale

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The Villas At Cloverdale

214 West Third Street, Cloverdale, CA 95425

For more information about senior living options: (844) 490-3973

3.5 from 2 reviews
Assisted Living Board and Care Home

Overall Review

Pros

  • pro The Villas is described as an excellent facility with no reported problems.
  • pro It is considered a nice place, surpassing previous experiences at other facilities.
  • pro The location is convenient and not too far away for family members.
  • pro The staff is noted to be very good, keeping families informed about residents' care.
  • pro Residents have no issues with the food, which has a variety of options available.
  • pro One resident's transition to a private room was made, reflecting the facility's responsiveness to individual needs.

Cons

  • pro The staff at The Villas lacked knowledge about residents, often providing inaccurate information to family members.
  • pro Residents received inadequate attention when family members were present, leading to neglectful care.
  • pro The resident was left in wet diapers for extended periods due to insufficient monitoring by the staff.
  • pro Family members expressed significant dissatisfaction with the overall quality of care provided at The Villas.
  • pro There were multiple issues reported regarding the level of communication and support from the staff towards residents and their families.

Review

In the realm of elder care and assisted living facilities, the quality of care provided can vary significantly from one establishment to another. A stark contrast emerges when comparing two experiences highlighted by families regarding their loved ones’ stays at The Villas, an assisted living facility. While one family reported profound dissatisfaction with the level of care and attention their mother received, another family expressed contentment and praise for the services provided. This article delves into both perspectives to provide a comprehensive understanding of life at The Villas.

One family's experience was marked by alarming incidents that raised serious concerns about the quality of care their mother received during her nearly two-month stay at The Villas. Upon transferring her to Kaiser hospital, they communicated their grievances to the social worker, who was appalled by what she heard. The family reported instances where staff members were unable to answer basic questions regarding medication administration or overnight observations about the resident’s well-being. This lack of awareness raised red flags about overall communication among care providers and suggested inadequacies in monitoring residents' conditions effectively.

The family's frustrations didn't end there; they noted troubling practices that contributed to poor care standards. For example, they learned from hospice nurses that staff often lacked sufficient information about residents’ needs and histories when asked for updates. Perhaps most distressing was the revelation shared by a lead staff member named Karen, who indicated that if families were present during visiting hours, caregivers would refrain from checking on residents. This policy meant that on days when family members spent significant time at The Villas, no staff would enter rooms to assist or assess residents' conditions — resulting in situations where patients were left lying in wet diapers for extended periods.

Conversely, another family's experience was vastly different, painting a picture of satisfaction with The Villas’ facilities and staff. They expressed relief to have found a place that met their mother's needs better than previous locations she had stayed in. According to them, the convenience of location played a role in their positive evaluation as it allowed them easier access to visit her regularly. Moreover, this family characterized the staff as attentive and aware of each resident's circumstances — an observation that could not have been more contrasting compared to what other families experienced.

When discussing dietary options within The Villas, this satisfied family mentioned that although they hadn't personally sampled the food offered there, they had observed a comprehensive menu available for residents and noticed that their mother seemed pleased with her meals. While noting her shared room arrangement initially posed some challenges since it was larger than anticipated, they eventually settled into a space where their mother felt more comfortable once moved back into a shared setting after expressing reluctance regarding solitary confinement.

However, despite receiving somewhat favorable treatment compared to others during her time there, even this family faced surprises regarding their mother's preferences—particularly in relation to having her own room versus sharing space with another resident. Initially expecting independence would be welcomed by their mother led them to reassess how social interactions influenced her happiness—showcasing how varied individuals’ preferences for companionship can be within assisted living environments.

Ultimately, these contrasting reviews underscore critical insights into The Villas as both an institution providing elder care services and home for its residents. One family's harrowing account serves as an important reminder on lapses in caregiving complexities while highlighting systemic issues—such as communication breakdowns among staff—and emotional distress caused by inadequate attention paid by caregivers compounded further when relatives are present but ignored throughout regular checkups or assessments facilitated only when families aren’t around. In contrast stands another family's glowing depiction emphasizing positive experiences reinforced through diligent staffing efforts alongside accessible accommodations designed towards uplifting overall quality life standards for loved ones entrusted under such specialized guidance should encourage potential users seeking recommendations aligned closely with personal needs tailored seamlessly according these childhood experiences elders nowadays deserve dignity accompanied through timely devoted service reflecting genuine concern around individualization found within environments like those promoted throughout discussions surrounding different establishments set amidst ever-growing need still across broader landscapes today engaged full circle familial involvement intertwined deeply beyond mere caregiving transactions witnessed constantly outpacing simplistic ideas previously associated solely ‘care home.’

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Villas At Cloverdale in Cloverdale, CA is a board and care home community that offers personalized assistance and support for seniors in a comfortable and homelike environment. Our fully furnished villas provide a cozy living space where residents can feel at ease while receiving the care they need.

At The Villas At Cloverdale, we understand the importance of maintaining independence while also offering assistance with activities of daily living. Our dedicated staff is available to provide help with bathing, dressing, transfers, and medication management, ensuring that each resident's individual needs are met.

We prioritize the well-being of our residents by providing nutritious meals prepared according to specific dietary restrictions, including diabetes diets and special dietary requirements. Our dining room offers a pleasant setting where residents can enjoy their meals alongside fellow community members.

In addition to providing exceptional care services, we offer various amenities to enhance the quality of life for our residents. Our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature. Housekeeping services keep the villas clean and tidy, allowing residents to focus on more important activities.

Transportation arrangements are available for medical appointments, ensuring that residents have access to essential healthcare services. Nearby cafes, pharmacies, restaurants, places of worship, and a hospital provide convenient options for socializing and meeting daily needs.

Daily activities are scheduled to keep our residents engaged and active within the community. Whether it's participating in group exercises or enjoying leisurely pursuits such as crafts or games, there's always something stimulating for everyone.

At The Villas At Cloverdale, we go above and beyond to create an environment where seniors can thrive physically, emotionally, and socially. With our compassionate care services and enriching amenities, we strive to make each resident's stay with us as fulfilling as possible.

Nearby Places of Interest

Cafes

  • Plank Coffee (0.1 miles)
  • Starbucks (1.7 miles)
  • Cafe Poppy (12.5 miles)
  • Black Oak Coffee Roasters (15.8 miles)

Restaurants

  • Eagles Nest Deli (0.2 miles)
  • Piacere (0.2 miles)
  • Piacére Ristorante Italiano (0.3 miles)
  • Cloverdale Ale Company (0.3 miles)
  • The Zinful Chef (0.9 miles)
  • Subway (1.6 miles)
  • McDonald's (1.6 miles)

Places of Worship

  • Episcopal Church of the Good Shepherd (0.2 miles)
  • The Bridge Foursquare Church (1.7 miles)
  • Church Of Shambhala (14 miles)
  • Alexander Valley Christian Fellowship (14.5 miles)
  • Unitarian Universalist Community of Lake County (15.3 miles)
  • Church of Jesus Christ of Latter Day Saints (15.4 miles)
  • St Peter Mission (15.4 miles)

Physicians

  • Alexander Valley Regional Medical Center (0.7 miles)
  • Healdsburg Primary Care (15 miles)
  • Veletto Tony D MD - Healdsburg Physician Group (15 miles)
  • Healdsburg District Hospital Rehab (15 miles)
  • Redwood Regional Medical Group (15 miles)
  • Alliance Medical Center (15 miles)
  • Dr Marsden Pediatrics (15.1 miles)

Hospitals

  • Ensign Cloverdale (0.8 miles)
  • Healthcare Foundation (15 miles)
  • Healdsburg District Hospital (15 miles)

Pharmacies

  • Cloverdale Pharmacy (1.1 miles)
  • CVS Pharmacy (1.6 miles)
  • Collective Conscious Apothecary (12.6 miles)
  • Animal Pharm Services (14.6 miles)
  • Kelseyville Pharmacy (15.3 miles)
  • Good Neighbor Pharmacy (15.3 miles)
  • Rite Aid (15.5 miles)

Transportation

  • Cloverdale Airport (2.8 miles)
  • Lake Aero Styling & Repair (14.1 miles)
  • Lampson Field (14.1 miles)
  • Alamo (16 miles)

Parks

  • Lake Sonoma Playground (6.3 miles)
  • Highland Springs Park (11 miles)
  • Healdsburg Ridge Open Space Preserve (14.3 miles)
  • Kelseyville Park (15.5 miles)
  • Badger Dog Park (16.2 miles)
  • Lake County Fairgrounds (16.8 miles)
  • Westside Community Park (17.1 miles)

Theaters

  • Lakeport Cinema 5 (15.6 miles)

Frequently Asked Questions

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