Whitney Oaks Care Center

Pros

• The physical therapy and occupational therapy staff at Whitney Oaks Care Center are liked by the reviewer.
• The food at Whitney Oaks Care Center is described as really good, with individualized meal arrangements for each patient.
• The reviewer's brother received good care at Whitney Oaks Care Center.
• The reviewer's mother received excellent care and service at Whitney Oaks Care Center.
• The facilities at Whitney Oaks Care Center are described as attractive and clean.

Cons

• The night shift staff at Whitney Oaks Care Center is not good.
• One reviewer's 91-year-old father-in-law had a negative experience at the facility, with an infection being ignored and him almost dying.
• Contacting someone by phone at the facility is described as a nightmare, with multiple transfers and long hold times.
• A family had a negative experience with the facility trying to discharge their father prematurely, despite his condition not improving much.
• One reviewer did not enjoy their sister's stay at Whitney Oaks as it felt too medical and understaffed.
• The staff at Whitney Oaks was not proactive or attentive to specific needs according to one reviewer.
• Another reviewer found the temperature control to be poor and the TV situation problematic for their grandmother's stay.
• A previous resident's family member had a negative experience in 1998, with inadequate care resulting in a fall and broken rib.

Review

Whitney Oaks Care Center, located in a small community, receives mixed reviews from its residents and their families. While some people praise the staff, particularly the physical therapy and occupational therapy team, others criticize certain levels of care, especially during the night shift. The food at the facility is generally well-regarded, with individualized meal plans provided by a dietician. However, there are concerns about repetitive activities that lack personalization.

One reviewer shares a horrifying experience involving their 91-year-old father-in-law who developed an infection that went unnoticed by doctors and staff for three weeks. It was only when a visitor noticed his distress that he was rushed to the hospital in septic shock from a UTI. This incident highlights the importance of vigilance and prompt medical attention within the facility.

While another person believes the care at Whitney Oaks is satisfactory based on their brother's feedback, they express frustration with the phone system. Reaching someone by phone becomes an arduous task of transfers and holds. They suggest upgrading the system so that calls can be directly connected to residents' rooms for easier communication.

A different review tells of an 85-year-old father who was sent to Whitney Oaks for post-stroke rehabilitation but faced early discharge after only 21 days despite minimal improvement. The family claims they were pressured to move him prematurely to a long-term care facility against his doctors' advice. This situation emphasizes the need for careful consideration when it comes to transition planning and respecting medical professionals' opinions.

On a more positive note, one reviewer commends Whitney Oaks for providing excellent care and service to their mother. Unfortunately, another individual did not have a pleasant experience with their sister being at this facility due to it feeling too clinical and understaffed.

The responsiveness of staff is raised as an issue in one review. The writer expresses dissatisfaction with how their mother's needs were addressed only if they personally advocated for her. They mention medication-related issues where their mother experienced nausea, but the staff did not make necessary adjustments. While the facility is relatively clean, there were noticeable odors present.

Lastly, a reviewer recounts their grandmother's stay at Whitney Oaks which was cut short due to multiple issues. The temperature control was inadequate, causing discomfort for their grandmother throughout her stay. Additionally, her roommate dominated the TV, leaving her unable to watch anything despite requesting intervention from the staff. The lack of prompt assistance and cramped room further added to the negative experience.

In conclusion, Whitney Oaks Care Center receives mixed reviews. While some aspects are praised such as certain staff members and the quality of food, there are notable concerns regarding infection control, communication systems, levels of care and responsiveness of staff. It is crucial for individuals considering this facility to thoroughly research and consider all feedback before making a decision.

Hospitals

• Walnut Whitney (0 miles)
• San Juan Surgery Center (3.3 miles)
• Greater Sacramento Surgery Center (3.5 miles)
• Sacramento VA Medical Center (4.8 miles)

Parks

• Mission North Park (0.5 miles)
• Carmichael Park (0.9 miles)
• Ancil Hoffman Park (1.3 miles)
• Effie Yeaw Nature Center (2.1 miles)
• William B Pond Recreation Area (2.7 miles)
• Freedom Park (3.9 miles)
• Sacramento Bar (4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.3 miles)
• Walgreens (1.3 miles)
• Save Mart Supermarkets (1.8 miles)
• Raley's Pharmacy (2.2 miles)
• Walgreens (2.6 miles)

Places of Worship

• Slavic SDA Church (0.8 miles)
• Crossroads Christian Fellowship Wesleyan Church (3.2 miles)
• SDA Ukrainian Church (3.2 miles)
• St Mel's Catholic Church (4.2 miles)

Cafes

• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.6 miles)
• Starbucks (3.2 miles)
• Dutch Bros Coffee (3.9 miles)
• KP International Market (4.1 miles)
• Starbucks (4.5 miles)
• Dutch Bros Coffee (4.6 miles)

Restaurants

• Chick-Fil-A (2.2 miles)
• In-N-Out Burger (2.2 miles)
• McDonald's (2.3 miles)
• Taco Bell (2.4 miles)
• Pho Fresh (3.3 miles)
• McDonald's (3.9 miles)
• Leatherby's Family Creamery (4 miles)

Theaters

• Country Club Cinema (2.3 miles)
• Century Theatre (3.6 miles)

Physicians

• Alocozy, M Nadir MD: M Nadir Alocozy, MD (2.6 miles)
• Mercy San Juan Hospital (3.3 miles)
• UC Davis Medical Group (4 miles)
• EYEcenter Optometric (4.3 miles)
• Dr. Randolph Brown (4.5 miles)
• UC Davis Medical Group - Rancho Cordova (4.5 miles)
• Griffin & Reed Eye Care (4.7 miles)