Briarcrest Nursing Center
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5648 East Gotham Street, Bell Gardens, CA 90201
For more information about senior living options: (844) 490-3973
Briarcrest is described as absolutely excellent with staff who know residents' needs. The staff are friendly and the food is good. The care team truly went above and beyond to meet residents' needs. Ana the nursing supervisor was amazing and kept families informed. Richie the case manager went above and beyond to ensure needs were met. Lisa in administration was helpful with medical and insurance policies, and doctors on duty provided on-point care. Brad the director always checked on visitors and made them feel at home. The staff were accessible, attentive, and greeted visitors warmly at the front desk. Briarcrest exceeded expectations in every aspect. Don and Adon are awesome, professional, and knowledgeable, always ready to help.
Information by phone is difficult to obtain, with callers left on hold and little follow-up. Belongings and clothes are reportedly lost, and no one takes responsibility. A resident's food and other belongings are reportedly taken by the person in the next bed, and a room change has not occurred. Therapy is below average, and therapists are said to have inadequate training and insufficient equipment. Grievances are reportedly referred to a supervisor who is often absent. Basic needs such as changing, wound care, feeding, and medications are said to be neglected, and staff turnover is high. Night staff are rarely available, making night-time care a nightmare. A reviewer warns not to send a loved one there, citing neglect and risk. Website photos allegedly do not reflect the actual condition of the facility.Briarcrest Nursing Center evokes a spectrum of strong emotions from families and residents who have interacted with it. On one hand, many describe the facility as a place where genuine care and compassionate attention are the norm. They talk about staff who know their loved ones, a clean and welcoming environment, and a level of dedication that makes a real difference in daily living. For families who have had extended exposure to Briarcrest, the experience can feel like a lifeline: nurses who are skilled, therapists who are accessible, and administrators who make an effort to stay involved and informed. Several accounts highlight the warmth at the front desk, the willingness of teams to facilitate family visits, and the sense that the residents are treated with respect and kindness. In these voices, Briarcrest stands out as a place where care extends beyond mere routine checks to a more thoughtful, person-centered approach, with wound care and physical therapy praised for their capacity to help residents progress. For those who have needed to lean on the facility during vulnerable moments, these elements have forged a strong sense of gratitude and trust.
Concurrently, Briarcrest is not without its critics, and the criticisms are often sharp and specific. A recurring theme is the difficulty in obtaining timely information by phone, with several reviewers reporting long holds and a perceived lack of follow-up. This frustration extends to administrative responsiveness and communication about a resident's status or needs, leading some families to feel left in the dark when they are most anxious. Beyond phone etiquette, there are practical concerns about accountability and responsibility: items such as patients' clothes going missing and the absence of clear ownership when problems arise. These issues contribute to a sense that, while the staff can be caring in many moments, there are gaps in systems and processes that undermine confidence.
Safety and privacy concerns occasionally surface as well. A number of reviewers recount troubling experiences arising from interpersonal conflicts within the facility, including a neighbor in the same room who is suspected of taking another resident's food and belongings. In some cases, this has led families to request room changes that, for one reason or another, remain unresolved for a time. The social and administrative sides of Briarcrest intersect in these stories: some families feel that management, when pressed with grievances, directs them to higher-ups who themselves appear hard to reach or otherwise occupied. The result is a frustrating cycle where issues linger and the sense of proactive problem-solving can feel patchy.
There are warnings that echo through several testimonials: Briarcrest may be a place of recovery and comfort for many, but it is also a facility where turnover and staffing pressures can affect the consistency of care. Several reviews point to variability in the therapy department, noting that while some therapists are excellent, others appear to lack the equipment or training needed to meet evolving patient needs. Statements about therapy quality range from "above average" to "below average," suggesting a gap between aspiration and execution in some departments. In parallel, some families describe management as reactive rather than proactive, with grievances that are not promptly addressed and a sense that the leadership either cannot or does not always respond in a timely, visible manner.
Personal anecdotes provide intimate illustrations of both high praise and serious concerns. For instance, several residents and families speak highly of particular staff members who have earned trust through consistent, compassionate engagement. Ana, the nursing supervisor, is praised for clear communication and ongoing updates. Richie, a case manager, earns acclaim for going "above and beyond" to ensure needs are met. Lisa and Josh in administration are repeatedly singled out for their helpfulness with understanding medical and insurance policies. Doctors on duty, including Dr. Julia and Dr. Chang, receive positive notes for their medical care, and Brad, the director, is cited as a reassuring presence who checks in and makes people feel at home. In contrast, other reviewers recount moments when staff appeared overwhelmed or where information did not seem to travel efficiently, leaving families anxious and uncertain about the care plan, medications, or discharge timing.
Some visitors place Briarcrest in stark contrast with other facilities they have encountered. One reviewer compares Briarcrest favorably to another center, describing Briarcrest as clean, friendly, and attentive, with staff who work around the clock and treat patients with respect. They credit Briarcrest with providing what the other facility could not - especially in terms of safety and a more hopeful environment during a difficult recovery period. Yet, this same reviewer also emphasizes the impact of administrative team members who helped navigate complex medical and insurance processes, underscoring that successful outcomes depend on both compassionate bedside care and effective governance.
Even as some praise flows from families who have found Briarcrest to be a place of recovery and warmth, others urge caution. A number of accounts warn prospective families to be mindful of the risk of neglect, missed needs, and delayed responses. These voices stress that while many staff members are caring and competent, the overall experience at Briarcrest can hinge on staffing levels, leadership availability, and the accuracy of information conveyed to families. In the most dire statements, reviewers describe situations where basic needs - feeding, wound care, medication management - were not adequately addressed, and where the overall environment felt unsafe or unresponsive during critical moments. These strong feelings reflect a desire for deeper, more consistent reliability across all shifts and a governance structure that can translate care intentions into reliably executed daily routines.
A recurring thread across the testimonials is the sense that Briarcrest embodies both promise and risk. The facility has proven capable of delivering moments of remarkable care, where patients feel seen, supported, and actively helped to recover and maintain dignity. The same facility, however, also presents instances of frustration: missed calls, delayed room transfers, fears about theft or safety, and complaints about therapy resources or staff availability at night. Some reviewers recount how, in times of crisis or high stress, the system's weaknesses become more pronounced, whether due to administrative bottlenecks, turnover, or the sheer workload borne by frontline workers. In these narratives, the strength of Briarcrest lies not only in its clinical care but in the power of individual staff members - who can transform a difficult day into a hopeful one through personalized attention and steadfast advocacy.
In sum, Briarcrest Nursing Center emerges as a multifaceted residence where healing, comfort, and compassion coexist with administrative and systemic challenges. For many families, the center has provided life-affirming care, with a strong sense of community, attentive nursing, and a willingness to go the extra mile to support both residents and their loved ones. For others, the facility has fallen short in areas that matter deeply in long-term care - communication, accountability, consistency, and prompt responsiveness. The stories converge on a common truth: Briarcrest has the potential to be a nurturing home that champions recovery and well-being, but realizing that potential consistently requires steady staffing, proactive management, transparent communication, and robust processes to safeguard residents' basic needs and personal belongings. As with any care facility, the lived experience at Briarcrest is shaped day by day by the people who work there, the systems that support them, and the families who entrust their loved ones to their care.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (10 miles away) Los Angeles International (14 miles away) Burbank-Glendale-Pasadena (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Briarcrest Nursing Center in Bell Gardens, CA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV access, and Wi-Fi/high-speed internet.
For transportation needs, Briarcrest offers community-operated transportation for non-medical purposes as well as coordination of move-in arrangements. Transportation to doctors' appointments is also provided. The community features various common areas such as a dining room with restaurant-style dining, a small library, a gaming room, and an outdoor space for residents to relax and enjoy nature.
Care services provided at Briarcrest include 24-hour call system and supervision for added safety and security. Assistance with activities of daily living such as bathing, dressing, and transfers are available to ensure residents' comfort and well-being. Medication management is provided along with special dietary restrictions catered towards diabetes diet or other specific needs.
Briarcrest promotes mental wellness through its mental wellness program which focuses on supporting residents' emotional health. Additionally, concierge services are available to assist residents in planning day trips or organizing resident-run activities. Scheduled daily activities and fitness programs are also offered to promote an active lifestyle.
The community benefits from its location with two nearby parks providing opportunities for outdoor recreation. There are also four pharmacies within close proximity for convenient access to medications, as well as five hospitals nearby ensuring quick medical attention when needed.
Overall, Briarcrest Nursing Center in Bell Gardens, CA strives to provide a comprehensive assisted living experience where residents can receive personalized care services while enjoying various amenities and engaging in meaningful activities.
Briarcrest Nursing Center is located at 5648 East Gotham Street, Bell Gardens, CA 90201 in Los Angeles County, California
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