Rimrock Villa Convalescent Hospital
Save27555 Rimrock Road, Barstow, CA 92311
For more information about senior living options: (844) 490-3973
The staff are described as caring and attentive, and the facility is noted for its cleanliness. MVPA is said to have done wonders and healed the patient, with nursing, physical therapy, kitchen, and administration all a pleasure to work with; it is recommended to others. Administrators are described as patient and knowledgeable, and the facility is highly recommended. Mountain View Post Acute Center is praised for professional, caring staff and earned a five-star rating. Rimrock is described as having caring staff who treat patients like family, with therapists and CNAs specifically commended; the reviewer would use Rimrock again and recommend it. A family member's stay is described as very comfortable, with attentive staff, leading to a strong recommendation.
The reviewer described the facility as neglectful to patients and horrible, warning others not to send their loved ones there. There were reports of lack of care, medications, and staff contact for help, with patients being lied to several times. A caller recounted an unprofessional environment where a nurse berated a relative and staff hung up on them. Several reviews claimed that staff refused to provide information, offered excuses, and failed to involve higher-ups in issues. Instances of false information being given by staff and inappropriate recommendations were reported. Some reviewers stated patients were over-medicated and did not receive basic care or pain management as prescribed. One family alleged their mother died after insufficient oxygen treatment, with claims that staff lied about her condition. There were accusations of neglect, rude treatment, missing clothes, and calls for help going unanswered.The collection of notes about Mountain View Post Acute Center (MVPA) and the Rimrock facility corridor around Barstow and neighboring California towns presents a wide spectrum of experiences. A number of families speak glowingly about cleanliness, kindness, and effective care, while a significant set of accounts raise serious concerns about neglect, communication failures, and administrative gaps. Taken together, the reviews sketch a picture of a place where life-changing recoveries and comforting bedside manners sit side by side with troubling reports about safety, responsiveness, and the handling of medications and information.
Several readers describe MVPA as a place of genuine warmth and professional attention. One family member recalls their mom spending three weeks there and being "pleased with the cleanliness and care of the staff," explicitly thanking the facility for hiring "caring people to care for us." Another patient writes that MVPA "has done wonders for me," noting improvements across a range of departments - from nursing and physical therapy to the kitchen and administration - and declaring a wholehearted willingness to recommend the center. The sentiment extends to relatives who found similar reassurance: a son who describes the staff as "super attentive" to his father and a resident who, after leaving Rancho Cucamonga due to poor care, felt that MVPA "basically saved my life with their care." In one testimonial, the author even highlights a 5-star state inspection score and praises MVPA as the best option for serious recovery.
Positive observations also persist across different experiences. A reviewer who had their own rehabilitation after a fractured neck emphasizes the contrast with the prior facility and credits MVPA with providing professional, caring staff who helped them rebound. Another account centers on gratitude from a family in Silver Lakes who noted attentive care and cleanliness, with administrators described as patient and knowledgeable. A separate review details a loved one's two-week stay that felt "very comfortable," aided by a big, bright room and a caregiver network that kept the patient engaged in therapy, dining, and daily routines. Finally, reviewers who returned to Rimrock for short-term rehab after injuries or falls consistently describe compassionate therapists, friendly nurses, and a sense of family within the care team.
Yet the same body of reviews does not shy away from troubling episodes. One comment frames MVPA's financial health as a potential risk: "Deadbeat client; doesn't pay bills. I wonder how that must affect patient care." The implication, whether accurate or not in all cases, is that financial pressures at the facility could cascade into how staff are paid and how care is prioritized. More seriously, several reviews recount moments of neglect or perceived neglect, including alarming anecdotes about oxygen management, call buttons becoming unavailable at critical moments, and situations where staff allegedly failed to heed family concerns. One lengthy account describes a loved one whose oxygen levels were raised by attendants, followed by concerns about a nurse who allegedly blamed a relative and a timeline in which the family felt ignored after raising complaints. The reviewer argues that "the administrator makes excuses" and urges families to "go check on them" themselves.
There is a strong thread of dissatisfaction related to communication and responsiveness. Several reviewers describe being talked over, dismissed, or given inconsistent information when asking for basic updates about a patient's status. In one instance, a caller reports waiting 31 minutes on the phone before a nurse allegedly berated them for asking questions and then disconnected the call. A separate complaint accuses staff of misidentifying a patient, providing wrong information, and failing to maintain privacy or accuracy, with the family feeling that crucial health details were mishandled during a crisis. Across multiple comments, families describe clothes going missing, care instructions not being followed, and a general sense that when concerns are raised, "it's not my job" becomes a common refrain.
The Rimrock side of the narrative unfolds with a mix of praise and caution. Several statements from Rimrock patients describe the therapists and nursing staff as "sweet and caring," with one patient thanking Rimrock for the gentle, family-like approach that made a difficult recovery feel manageable. A two-week stay and a six-week stay are recounted with similar gratitude for the physical therapy teams, CNA staff, and frontline nurses who helped patients regain strength and return home. In contrast, other comments about Rimrock lean toward a warning tone: an unprofessional phone environment, background chatter that undermined the impression of care, and concerns about possible over-medication for an elderly patient. One reviewer frames the facility as a place where "the doctors only appear to make a car payment" and warns that changes in ownership could be on the horizon, adding to a sense of instability.
Several reviewers insist on the imperative of due diligence before choosing care for a loved one. The most forceful cautions include explicit declarations against recommendation: "DO NOT HAVE YOUR FAMILY MEMBERS GO HERE! lack of care, medication, and contact to staff for help." Other accounts describe being lied to, facing rude or dismissive staff attitudes, or enduring situations in which essential needs were not met and basic safety procedures were not followed. A few remarks center on the emotional weight of losing a family member while under care, with one account alleging that the patient's mental status deteriorated after admission and asserting that psychiatric medications were used inappropriately in a way that contradicted the medical issue that led to the hospital stay. These narratives are intense and personal, and they contribute heavily to the call for close, direct oversight and verification of each patient's situation.
Taken as a whole, the reviews present a facility with a broad range of experiences. On the one hand, many families celebrate high standards of cleanliness, compassionate staff, and successful recoveries across rehabilitative disciplines. On the other hand, a sizable number of comments raise red flags about neglect, miscommunication, confidentiality lapses, and questions of patient safety, including med administration and oxygen management. The contrast between these experiences suggests that outcomes may hinge on individual caregivers, shifts, and administrative responsiveness, more than on a single, uniform standard of care. For families evaluating MVPA or Rimrock, the most prudent path appears to be direct, in-person visits: confirm staffing levels, tour the facility, observe handoffs between shifts, ask about oversight mechanisms, and maintain a proactive presence to monitor your loved one's comfort, safety, and daily routine.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rimrock Villa Convalescent Hospital in Barstow, CA offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. This assisted living community provides a range of amenities to cater to various interests and needs. Residents can enjoy visits to the beauty salon or stay connected with their favorite shows through cable or satellite TV. The community-operated transportation service ensures easy access to nearby destinations, while the computer center allows residents to stay connected online.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. For those who prefer to cook their own meals, each accommodation is fully furnished and equipped with a kitchenette. Housekeeping services are provided to ensure a clean and comfortable living environment. Outdoor spaces such as gardens offer a peaceful retreat for residents.
In terms of care services, Rimrock Villa Convalescent Hospital provides round-the-clock assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it, ensuring proper administration of medications. The community places importance on mental wellness by offering a mental wellness program.
Residents with special dietary restrictions will find their needs accommodated at Rimrock Villa Convalescent Hospital. Transportation arrangements are made for non-medical purposes as well as for attending doctors' appointments. The on-site fitness room and wellness center promote an active lifestyle among residents.
In addition to these amenities and care services, Rimrock Villa Convalescent Hospital is conveniently located near various establishments that provide additional convenience and entertainment options for residents. With several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents have easy access to a variety of amenities outside the community.
Overall, Rimrock Villa Convalescent Hospital offers an ideal setting for assisted living where individuals can receive personalized care while enjoying a range of amenities and convenient access to nearby establishments.
Rimrock Villa Convalescent Hospital is located at 27555 Rimrock Road, Barstow, CA 92311 in San Bernardino County, California
Rimrock Villa Convalescent Hospital on seniors.fyi includes 5 photos including images showing interior, healthcare, building, palm trees, landscaping, entrance, office, reception, and more.
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