Windsor Palms Care Center Of Artesia

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Windsor Palms Care Center Of Artesia Windsor Palms Care Center Of Artesia Windsor Palms Care Center Of Artesia

Windsor Palms Care Center Of Artesia

11900 East Artesia Boulevard, Artesia, CA 90701

For more information about senior living options: (844) 490-3973

2.7 from 6 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The yard and grass area at Windsor Palms is a positive feature that contributes to the overall environment.
  • pro The cleanliness of Windsor Palms received high praise, earning a five-star rating in that aspect.
  • pro Twin Palms Care Center is highly recommended for providing excellent care, treating residents with respect and dignity.
  • pro The dementia unit at Twin Palms Care Center is described as nice and quiet, creating a comforting atmosphere for patients.
  • pro Small gestures, such as providing pizza and donuts for patients at Twin Palms, are appreciated and add to the overall experience.

Cons

  • pro The customer service and management at Windsor Palms are absolutely terrible.
  • pro Patients are mistreated by nursing staff and do not receive the quality care they deserve.
  • pro The food at the facility is horrible and disgusting.
  • pro The rooms smell like urine, with broken beds and clogged toilets.
  • pro Record-keeping at Windsor Palms is flawed, leading to negligence regarding patients' clothing and personal items.
  • pro Staff members often do not know where the patients are, leaving them to wander around alone.
  • pro Elder abuse has been reported, with no assistance or understanding from the facility regarding unpaid bills.
  • pro The facility lacks a cheerful atmosphere and has a rundown appearance that requires cleaning and updating.
  • pro There is an insufficient number of staff for patients, resulting in neglectful behaviors observed by visitors.

Review

The long-term care experience can be a crucial aspect of life for many individuals, especially those with varying degrees of mental health and physical conditions. Unfortunately, the reviews surrounding Windsor Palms paint a dismal picture of what could be considered a long-term care facility marked by poor service and inadequate patient care. Those who have had loved ones at Windsor Palms have often found themselves navigating an environment rife with issues ranging from unsanitary living conditions to serious management failures.

Several reviewers highlighted their extreme dissatisfaction with the facility’s customer service and overall management, labeling it as “absolutely terrible.” Reports of patient mistreatment by nursing staff reflect a chilling level of neglect that has left families feeling frustrated and helpless. Complaints regarding food quality are rampant; residents reportedly endure meals that are described as “horrible and disgusting,” which speaks volumes about the standards of nourishment provided in such crucial settings. Compounding these concerns are reports of sanitary issues within the facility, including rooms smelling like urine, broken beds, clogged toilets, and lost personal items—a clear indicator that operational oversight is sorely lacking.

One reviewer recounted their experiences with record-keeping at Windsor Palms, noting significant flaws in information management that resulted in negligence over residents’ clothing and belongings. Such lapses not only reflect mismanagement but also indicate an alarming disregard for residents’ rights and dignity. The absence of adequate staffing further exacerbates these situations; as one person reported witnessing patients eating dirt outside while staff seemed oblivious or indifferent to their needs. This lack of attention could lead to dire consequences for vulnerable individuals who require constant monitoring and assistance.

Families dealing with elderly relatives at Windsor Palms expressed concern about their loved ones’ safety and well-being. One alarming testimony described how a resident suffering from Alzheimer’s was placed in a mental unit simply because he became upset about wanting to leave—an action perceived as punitive rather than supportive given his condition. These alarming accounts raise questions about the training and philosophy guiding staff behavior: Are they adequately equipped to handle delicate situations involving patients with cognitive impairments?

From an administrative perspective, grievances did not stop at patient care; financial practices also drew ire from family members. One individual reported being sued for unpaid bills after unwittingly signing a form agreeing to personally cover costs not reimbursed by medical insurance—a scenario that underscores both confusing paperwork processes as well as ethical implications concerning transparent communication between families and facilities. When efforts were made to volunteer in exchange for billing considerations during financial hardship due to previous exploitation against elders' finances, they were met without any flexibility or understanding from administration—a troubling sign indeed.

In stark contrast stands Twin Palms Care Center, which received commendations for its thoughtful treatment approach toward residents struggling with dementia or mental illness. Reviewers praised Twin Palms for ensuring respect and dignity through small yet meaningful gestures like providing pizza or donuts to brighten patients' days. The thoughtfully designed layout features secure locked units tailored specifically for mentally ill residents along with personalized room identifiers that aid recognition—a considerate design feature that presumably alleviates confusion among patients wandering through hallways.

Ultimately, personal experiences shared about Windsor Palms highlight systemic issues prevalent within certain long-term care facilities—Ineffective management practices combined with neglectful staff interactions create environments detrimental to the very individuals entrusted into their care. Families searching for appropriate places must tread carefully through contrasting narratives such as these while ensuring that their loved ones receive both compassionate support along with appropriate professional oversight—elements essential not just in maintaining basic human dignity but also fostering overall quality life experiences for those unable to advocate effectively on their own behalf.

Features

Housing

  • 296 resident community capacity 296 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (6 miles away) Long Beach (Daugherty) (6 miles away)
  • John Wayne Orange Co (18 miles away) John Wayne Orange Co (18 miles away)
  • Los Angeles International (19 miles away) Los Angeles International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Windsor Palms Care Center Of Artesia in Artesia, CA is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon where residents can get professional haircuts and styling. The availability of cable or satellite TV allows residents to enjoy their favorite shows and stay connected to the world. Community-operated transportation is provided for easy access to nearby destinations.

For those who wish to use a computer, there is a computer center available. Meals are served in a dining room where residents can enjoy delicious restaurant-style dining. The fitness room is perfect for seniors looking to stay active and maintain their health.

All accommodations at Windsor Palms Care Center Of Artesia are fully furnished, providing convenience and comfort for residents. The gaming room offers entertainment options for leisure time, while the garden provides a peaceful outdoor space for relaxation.

Housekeeping services are available to keep living spaces clean and tidy. Each resident has access to private bathrooms for their convenience and privacy. A small library is available for book enthusiasts, while telephone services ensure constant communication with loved ones.

Transportation arrangements are provided both non-medical purposes as well as transportation to doctors' appointments when needed. The wellness center offers additional support for the physical and mental well-being of the residents.

Residents can enjoy high-speed internet through Wi-Fi connectivity throughout the community.

In terms of care services, there is a 24-hour call system in place for emergencies or assistance requests at any time. Trained staff members provide 24-hour supervision to ensure resident safety. Assistance with daily activities such as bathing, dressing, and transfers is readily available.

Special dietary restrictions can be accommodated including diabetes diet management, ensuring that each resident's unique dietary needs are met. Medication management helps residents stay on track with their prescribed medications.

The community also offers a mental wellness program designed to support and promote the mental well-being of residents. Planned daily activities, fitness programs, and resident-run activities provide ample opportunities for socialization and engagement.

In terms of nearby amenities, there are two cafes, three parks, ten pharmacies, one physician's office, three restaurants, one transportation hub, one place of worship, two theaters, and two hospitals in close proximity to Windsor Palms Care Center Of Artesia. This ensures convenience and accessibility for residents' various needs and interests.

Overall, Windsor Palms Care Center Of Artesia provides a comprehensive assisted living community that prioritizes the comfort, safety, and well-being of its residents while offering a variety of amenities and care services to enhance their quality of life.

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (1 miles)
  • McDonald's (2.2 miles)
  • Porto's Bakery & Cafe (4.9 miles)
  • Chick-Fil-A (5.4 miles)
  • El Torito (5.6 miles)
  • Portillo's Hot Dogs (5.6 miles)
  • Chick-Fil-A (6 miles)

Theaters

  • Harkins Theatres Cerritos 16 (1.1 miles)
  • AMC Norwalk 2 (2.9 miles)
  • AMC DINE-IN Fullerton 2 (9.2 miles)

Cafes

  • Bopomofo Cafe (1.1 miles)
  • Starbucks (1.2 miles)
  • Starbucks (5.6 miles)
  • Starbucks (7.6 miles)
  • Starbucks (7.9 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.5 miles)
  • Costco Vision Center (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • Rite Aid (3.9 miles)

Parks

  • Cerritos Regional County Park (1.9 miles)
  • Shadow Park Hoa (1.9 miles)
  • Central Park / La Palma Recreation & Community Services (2.9 miles)
  • Rossmoor Park (5.1 miles)
  • Rivera Park (6.3 miles)
  • Temple Park (6.7 miles)
  • Michigan Park (7.2 miles)

Hospitals

  • Department of State Hospitals (3.6 miles)
  • Kaiser Permanente Hospital (4.3 miles)
  • PIH Health Hospital (5.2 miles)
  • Rancho Los Amigos National Rehabilitation Center (5.9 miles)
  • Ahmc Whittier Hospital Medical Center (6.9 miles)
  • VA Long Beach Healthcare System (7 miles)
  • Del Rio Convalescent Center (7.5 miles)

Physicians

  • Paramount Physicians (4.7 miles)
  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.3 miles)
  • Kaiser Permanente, Euclid & Romneya (8.1 miles)
  • St Jude Medical Center (8.9 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (4.8 miles)
  • Long Beach Airport (LGB) (5.3 miles)
  • Komar Aviation Group (5.9 miles)
  • Metro - Willow Street Station (7.8 miles)

Places of Worship

  • Cottonwood Church (5 miles)
  • Saint Hedwig Catholic Church (5.4 miles)

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