Windsor Palms Care Center Of Artesia
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11900 East Artesia Boulevard, Artesia, CA 90701
For more information about senior living options: (844) 490-3973
The staff are very friendly and helpful. All personnel are very friendly and helpful. The staff are incredibly kind, happy, and loving. The staff are excellent, caring, and patient with residents. The facility is clean and well kept. Breakfast, lunch, and dinner are always on time and very healthy. The Halloween and Thanksgiving events show staff participation and care for residents.
The facility is described as the worst long-term care facility the reviewer has seen, with absolutely terrible customer service and management, and patients mistreated by nursing staff. There is not enough staff for patients. They witnessed a resident eating dirt in the lawn area while staff walked by and did nothing. Almost all of the resident’s clothes and belongings were lost, with staff completely unapologetic about it. Staff often did not know where the resident was, who wandered between buildings alone. A father with Alzheimer's was placed in the mental unit to keep him from leaving, which was viewed negatively. They had the reviewer sign a form to personally pay any unpaid bills and are now suing them for the balance. The reviewer stated the father was a victim of elder abuse and that the facility would not reduce or help with the bill, even when offered to volunteer. Do not put a loved one in this facility; it is not cheerful and looks rundown. Windsor Palms’ administration was criticized for flawed record-keeping and neglect of clothing and personal items; activities and entertainment also needed work. The facility looked rundown and not cheerful; it needed cleaning up and updating. The rooms smelled like urine and had broken beds and clogged toilets. The food was described as horrible and disgusting.Windsor Palms Care Center of Artesia is best suited for families seeking a calm, consistently staffed environment where caregivers are genuinely engaged, meals arrive on schedule, and daily life feels comfortable and home-like. This community works best for seniors who prioritize reliable, in-person interaction with nurses and CNAs, appreciation for courteous, personal care, and a facility that feels clean, organized, and welcoming. For residents with general assisted-living needs and families that want a straightforward, predictable routine with attentive staff, Windsor Palms often checks the boxes. Those with higher-acuity medical requirements, advanced wound care, or dementia care that demands a highly specialized unit and formal governance may want to compare alternatives that more clearly emphasize medical complexity and secure management.
Positive experiences cluster around staffing strength and daily operations. Reviewers repeatedly highlight calm, capable CNAs and nurses who are helpful and cooperative, contributing to a sense of safety and attentiveness. Meals, three meals daily, are described as timely and healthy, a meaningful convenience for families who cannot coordinate meals at home. The atmosphere is noted as friendly and professional, with staff who know residents by name and respond with genuine warmth. Cleanliness and orderly surroundings also stand out in many accounts, reinforcing the impression that the setting supports dignity and routine. Even in moments of family visiting, the environment is described as welcoming, with clear sign-in procedures and a sense of belonging that allows relatives to feel connected rather than intruding. The combination of responsive caregivers, reliable meals, and a clean, respectful ambiance makes Windsor Palms a practical default choice for families seeking stability and everyday comfort.
Nevertheless, a spectrum of concerns tempers the overall impression. A subset of reviews points to staffing gaps at times, with instances where a resident required escort or assistance waiting longer than would be ideal. Administrative and operational fragility also appears in several accounts, including comments about record-keeping inconsistencies and disputes around belongings or bills. Some families recount challenging experiences with management and communications, including misplacement of personal items and signs of systemic gaps that can increase stress during transitions or illness. These observations do not negate the positive day-to-day care described by many families, but they do underscore the importance of proactive, ongoing oversight by the family and the facility’s leaders to ensure consistent accountability and transparent processes.
The crux of the decision hinges on how pros line up against the potential cons. When staffing is steady and confident, Windsor Palms delivers a dependable, compassionate experience that can offset the downsides noted by a minority of reviewers. The strong front-line care, attentive CNAs, capable nursing staff, clean and inviting common areas, plus regular, meaningful family engagement, creates tangible value for residents who benefit from regular social contact and predictable routines. Yet the more troubling feedback about understaffing, administrative lapses, and mislaid belongings cannot be dismissed. For families with a member who has complex medical needs, unpredictable health changes, or a demanding memory-care regimen requiring rigorous oversight, these gaps could become a deciding factor. In those cases, a careful, in-person assessment focusing on staffing coverage, incident reporting, and care coordination is essential.
Alternatives deserve explicit consideration for residents with certain needs. If memory support requires a dedicated, well-staffed dementia program with robust security and specialized programming, or if strong governance, transparent billing practices, and proactive management are top priorities, exploring other facilities may yield a better fit. Likewise, for families who cannot tolerate even occasional lapses in supervision or who require higher-acuity medical capabilities, it is prudent to benchmark Windsor Palms against options that emphasize medical acuity, secure units, and more predictable administrative systems. The goal is to align the chosen community with the specific health profile, behavioral needs, and family expectations of the resident.
Decision-makers should approach a tour with a practical, measured checklist. Observe how staff interact with residents, especially during routine tasks and in responding to questions or concerns. Inquire about staff-to-resident ratios across shifts, the process for documenting care events, and how personal belongings are tracked and safeguarded. Request a recent activity calendar and a summary of preventive health measures, as well as opportunities for family involvement in events and care planning. If the tone of the response from leadership is transparent and solutions-focused, that signals a healthy governance environment. If concerns linger about billing clarity or record-keeping, press for concrete, written policies and a clear point of contact. In the end, Windsor Palms Artesia offers solid, compassionate care for many families, but a deliberate, fact-based evaluation will determine whether it aligns perfectly with the resident’s medical needs and the family’s expectations.
296 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (6 miles away) John Wayne Orange Co (18 miles away) Los Angeles International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Palms Care Center Of Artesia in Artesia, CA is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can get professional haircuts and styling. The availability of cable or satellite TV allows residents to enjoy their favorite shows and stay connected to the world. Community-operated transportation is provided for easy access to nearby destinations.
For those who wish to use a computer, there is a computer center available. Meals are served in a dining room where residents can enjoy delicious restaurant-style dining. The fitness room is perfect for seniors looking to stay active and maintain their health.
All accommodations at Windsor Palms Care Center Of Artesia are fully furnished, providing convenience and comfort for residents. The gaming room offers entertainment options for leisure time, while the garden provides a peaceful outdoor space for relaxation.
Housekeeping services are available to keep living spaces clean and tidy. Each resident has access to private bathrooms for their convenience and privacy. A small library is available for book enthusiasts, while telephone services ensure constant communication with loved ones.
Transportation arrangements are provided both non-medical purposes as well as transportation to doctors' appointments when needed. The wellness center offers additional support for the physical and mental well-being of the residents.
Residents can enjoy high-speed internet through Wi-Fi connectivity throughout the community.
In terms of care services, there is a 24-hour call system in place for emergencies or assistance requests at any time. Trained staff members provide 24-hour supervision to ensure resident safety. Assistance with daily activities such as bathing, dressing, and transfers is readily available.
Special dietary restrictions can be accommodated including diabetes diet management, ensuring that each resident's unique dietary needs are met. Medication management helps residents stay on track with their prescribed medications.
The community also offers a mental wellness program designed to support and promote the mental well-being of residents. Planned daily activities, fitness programs, and resident-run activities provide ample opportunities for socialization and engagement.
In terms of nearby amenities, there are two cafes, three parks, ten pharmacies, one physician's office, three restaurants, one transportation hub, one place of worship, two theaters, and two hospitals in close proximity to Windsor Palms Care Center Of Artesia. This ensures convenience and accessibility for residents' various needs and interests.
Overall, Windsor Palms Care Center Of Artesia provides a comprehensive assisted living community that prioritizes the comfort, safety, and well-being of its residents while offering a variety of amenities and care services to enhance their quality of life.
Windsor Palms Care Center Of Artesia is located at 11900 East Artesia Boulevard, Artesia, CA 90701 in Los Angeles County, California
Windsor Palms Care Center Of Artesia on seniors.fyi includes 3 photos including images showing landscaping, architecture, palm trees, pathway, trees, outdoors, building, entrance, and more.
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