Overall Review of Windsor Palms Care Center Of Artesia
common20 reviews mention this
Staff feel consistently caring
Residents and families frequently describe staff as kind, professional, and responsive to patients.
Many reviews highlight staff who are caring and professional during day-to-day visits, including help with meals and personal care. Several families also mention friendly interactions and that staff make visitors feel comfortable when they arrive. A few reviews contrast that experience by describing breakdowns in communication, but overall warmth and attentiveness are a recurring theme.
common7 reviews mention this
Cleanliness is a mixed signal
Clean, well-kept spaces show up often in reviews, even though a few note serious cleanliness problems.
Multiple reviewers say the facility is very clean and well kept, and at least one mentions giving high marks for cleanliness. That positive view is not universal: one review describes strong cleanliness concerns tied to room conditions, and another says the building looked rundown and needs updating. There are also comments about residents being kept fresh and clean, including morning care.
common5 reviews mention this
Meals get both praise and complaints
Meals and mealtimes are a frequent talking point in reviews, with both positive and negative experiences.
Several reviews mention mealtimes going smoothly, including breakfast, lunch, and dinner arriving on time, and meals described as healthy. Families also reference specific dining moments like a thanksgiving lunch, and one tour review notes small treats provided to residents. Not every comment is positive—one review criticizes food quality and adds room-condition concerns alongside that complaint.
common3 reviews mention this
Activities include celebrations
Reviews mention resident activities and celebrations, while one notes room for improvement.
Some reviewers describe ongoing activities and events, including a Halloween celebration where staff participated with residents. One reviewer also mentions a family experience tied to a holiday meal, reinforcing that special events are part of the routine. At the same time, one resident-family reviewer says the facility needs to improve entertainment and activities.
caveat5 reviews mention this
Communication and staffing are concerns
Several reviews raise concerns about staffing, follow-up, and record-keeping.
A number of reviews point to problems getting timely responses from nursing or social services, including lack of feedback and follow-up after inquiries. Others mention delays in getting help while visiting, and at least one review links concerns to flawed record-keeping involving personal items. The most severe feedback also describes not having enough staff for patients and problems with locating residents, alongside concerns about care needs like wandering.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
296 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Long Beach (Daugherty) (6 miles away)
John Wayne Orange Co (18 miles away)
Los Angeles International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Chick-Fil-A (1 miles)
McDonald's (2.2 miles)
Porto's Bakery & Cafe (4.9 miles)
Chick-Fil-A (5.4 miles)
El Torito (5.6 miles)
Portillo's Hot Dogs (5.6 miles)
Chick-Fil-A (6 miles)
Theaters
Harkins Theatres Cerritos 16 (1.1 miles)
AMC Norwalk 2 (2.9 miles)
AMC DINE-IN Fullerton 2 (9.2 miles)
Cafes
Bopomofo Cafe (1.1 miles)
Starbucks (1.2 miles)
Starbucks (5.6 miles)
Starbucks (7.6 miles)
Starbucks (7.9 miles)
Pharmacies
CVS Pharmacy (1.5 miles)
CVS Pharmacy (3.2 miles)
Walgreens (3.5 miles)
Costco Vision Center (3.6 miles)
Walgreens (3.7 miles)
CVS Pharmacy (3.8 miles)
Rite Aid (3.9 miles)
Parks
Cerritos Regional County Park (1.9 miles)
Shadow Park Hoa (1.9 miles)
Central Park / La Palma Recreation & Community Services (2.9 miles)
Rossmoor Park (5.1 miles)
Rivera Park (6.3 miles)
Temple Park (6.7 miles)
Michigan Park (7.2 miles)
Hospitals
Department of State Hospitals (3.6 miles)
Kaiser Permanente Hospital (4.3 miles)
PIH Health Hospital (5.2 miles)
Rancho Los Amigos National Rehabilitation Center (5.9 miles)
Ahmc Whittier Hospital Medical Center (6.9 miles)
VA Long Beach Healthcare System (7 miles)
Del Rio Convalescent Center (7.5 miles)
Physicians
Paramount Physicians (4.7 miles)
Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.3 miles)
Windsor Palms Care Center Of Artesia on seniors.fyi includes 3 photos including images showing landscaping, architecture, palm trees, pathway, trees, outdoors, building, entrance, and more.
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