West Anaheim Medical Center

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West Anaheim Medical Center West Anaheim Medical Center West Anaheim Medical Center West Anaheim Medical Center

West Anaheim Medical Center

3033 West Orange Avenue, Anaheim, CA 92804

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
68
4 stars
13
3 stars
4
2 stars
1
1 stars
14

Skilled Nursing Facility

Overall Review of West Anaheim Medical Center

Pros

  • pro The nurses and doctors were very nice and professional.
  • pro The staff from security to the front desk were very professional, and the nurses did a great job.
  • pro The nurses provided effective pain relief.
  • pro The staff were nice, knowledgeable, and helpful; patients were treated and left healed.
  • pro Julio Dsvid and Joy were very nice and professional during the hospital stay.
  • pro The service was good, friendly, and fast.
  • pro The Cypress-area hospital is a favorite; the staff are respectful, and Fatima, Manny, and Angel are standout team members.
  • pro The team goes above and beyond to ensure patients' needs are met.
  • pro The hospital staff were respectful, accommodating, and made patients feel safe in a clean facility.
  • pro The doctors and nurses were very nice and took good care of the patients.
  • pro The West Anaheim team was incredibly attentive and professional, contributing to a swift recovery.
  • pro Sue, the clinical educator, stood out for coordinating the team and providing peace of mind.

Cons

  • pro The reviewer felt the hospital staff were not friendly or patient.
  • pro There were not enough tests performed, and the tests were not thorough.
  • pro The reviewer felt the facility did not accommodate a disabled patient, citing ADA concerns.
  • pro There was a suspected incorrect dosage of potassium administered by a nurse.
  • pro Emergency department wait times were very long.
  • pro The receptionist Renee was rude to the reviewer.
  • pro There was insufficient communication between doctors and the patient, including an unannounced surgery cancellation.
  • pro The ultrasound tests in the ER took a long time and led to a fever.
  • pro The room was very cold and there was no hot water.
  • pro The case worker Danny was horrible and unprofessional.
  • pro The reviewer observed that others with less severe issues were being treated ahead of them.
  • pro The reviewer was unhappy with the shared room and privacy and said they wouldn't return.

Review

The collection of stories from patients and their families paints a hospital system that can feel like a mixed bag: moments of genuine care, professionalism, and efficiency sit side by side with concerns about communication, consistency, and basic safety. Across the board, many reviewers emphasize warmth and respect from the staff, noting that security, front desk personnel, nurses, and doctors can be kind, capable, and reassuring even in stressful emergencies. Several visitors express heartfelt gratitude for the compassion they received, the way nurses explained what was happening, and the sense that their needs were taken seriously. The sentiment is strongest when the care team, from entry to bedside, acts with courtesy, keeps the patient informed, and follows through with treatment plans.

On the positive end, multiple accounts highlight staff who stood out for their professionalism and kindness. Some reviewers describe the West Anaheim Medical Center staff as "very nice," "professional," and "caring," with doctors and nurses going above and beyond to ensure patients were comfortable and their symptoms addressed. In particular, several patients singled out specific teams or individuals for praise, noting how well-coordinated and attentive the care felt. A number of families recall moments of reassurance from clinicians and technicians, and several reviewers describe experience moments - such as a nurse offering a hug during a difficult time - centered around warmth and empathy. The hallmarks of these favorable experiences include clean facilities, clear direction for patients and visitors, and a sense of reliability when it mattered most.

Yet there are clear tensions in the stories as well. A recurring theme centers on communication gaps and perceived gaps in clinical thoroughness. Some reviewers recount a sense of being left in the dark about their treatment plans or discharge, with vital updates delayed or inadequately conveyed. One patient recalls a surgery cancellation that wasn't communicated promptly, resulting in a long wait with little food or water until someone finally stepped in to clarify the situation. Others describe frustration with the flow of information between doctors and patients - the kind of misalignment that can heighten stress in an already anxious setting. There are even reports of inconsistent test results and questions about whether all necessary evaluations were performed in a timely manner.

Safety and accuracy concerns also surface in several reviews. A few reviewers mention potential medication mishaps, such as a potassium dosage administered in an unusual, excessive amount, leading to diarrhea and worry about safety. Another account raises alarm about an insulin dosing discrepancy that left blood sugar stubbornly high. There are references to a radiology ultrasound that took an extended period in the emergency room and, in another case, to fever developing after an ultrasound procedure. Not all patients felt their symptoms were tested or treated with the depth they expected, and some felt that additional imaging or tests could have provided more confidence in diagnoses and treatment plans.

The environment and logistics of care also drew mixed reactions. Some patients describe cold rooms, scarce hot water, and longer-than-desired waits, especially during busy times or in emergency settings. A number of reviewers mention the experience of being a walk-in or waiting in lobbies for long periods before being admitted to a room. This is often coupled with concerns about privacy and comfort, particularly when a patient ends up sharing a room with a roommate instead of having private space - something a few reviewers say affected their sense of dignity and privacy. In the same breath, however, other patients emphasize that the physical facilities were clean, well-marked, and sanitary, which contributed to a sense of safety and trust in the care environment.

Within the tapestry of feedback, relationships matter a great deal. Some staff members receive unanimous praise - names like Fatima, Manny, and Angel surface repeatedly as people who delivered thoughtful care and went the extra mile. Other reviews call out individuals who detracted from the experience, such as a case worker described as horrible or a receptionist who was perceived as rude. These contrasts underscore how a small interaction can tint an entire experience, especially in a high-stress setting like an emergency department or inpatient unit. It's clear that the hospital's culture is felt in both the warm, patient-centered moments and the painful, frustrating episodes that leave a lasting impression.

There are also stories of resilience and gratitude amid difficult circumstances. Several reviews recount difficult medical events - ranging from acute infections to miscarriages - that tested patients emotionally and physically. In these moments, many staff members offered comfort, clarity, and expert care that helped families navigate terrifying situations. Even when the overall experience was imperfect, the presence of compassionate professionals - nurses, therapists, educators, and doctors who coordinated care and kept lines of communication open - left a lasting impression of dedication and humanity. Some reviewers specifically credit clinical educators or multidisciplinary teams for providing structure, reassurance, and a clear path forward, which helped families find peace even in the face of serious illness.

Taken together, the narratives reveal a hospital system with substantial strengths and meaningful room for improvement. The most consistently positive threads revolve around respectful, capable staff, clean and organized facilities, and a sense of teamwork that supports patients through emergencies and recoveries. The more challenging threads point to inconsistent communication, gaps in test coverage or timely updates, concerns about medication safety, and privacy considerations in shared spaces. It's a portrait of care that many patients rely on and appreciate, but one that also invites ongoing attention to how information is shared, how medical decisions are explained, and how the hospital can ensure every patient feels safe, informed, and respected from triage through discharge.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (9 miles away) Long Beach (Daugherty) (9 miles away)
  • John Wayne Orange Co (13 miles away) John Wayne Orange Co (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The West Anaheim Medical Center in Anaheim, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for recreational purposes. Residents can enjoy delicious meals prepared by the on-site kitchenette and served in a restaurant-style dining room, with special dietary restrictions accommodated.

The caring and attentive staff at West Anaheim Medical Center are available 24/7 to provide 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, transfers, and medication management. The community also offers a mental wellness program to support the emotional well-being of residents.

Residents can participate in a variety of activities organized by both the staff and fellow residents. Scheduled daily activities keep residents engaged and entertained, while resident-run activities give them the opportunity to contribute their own ideas and interests.

Additionally, West Anaheim Medical Center is conveniently located near essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to various services they may need.

With its comprehensive amenities, attentive care services, engaging activities, and convenient location in Anaheim, CA, West Anaheim Medical Center provides a comfortable and supportive assisted living community for seniors looking for a vibrant and fulfilling lifestyle.

Nearby Places of Interest

This area of Anaheim, California offers a variety of conveniences for senior living. With several pharmacies nearby such as CVS, Walgreens, and Walmart Pharmacy, access to medication and healthcare services is readily available. In terms of dining options, there are popular restaurants like Chick-Fil-A and Portillo's Hot Dogs within a short distance, as well as cafes like Starbucks for a relaxing coffee break. For outdoor activities, there are numerous parks in the vicinity including Central Park and Faylane Park. Medical care is easily accessible with facilities like Kaiser Permanente and Anaheim Regional Medical Center nearby. Transportation options include Disneyland Monorail and bus stops for easy travel around the area. Additionally, there are places of worship like Cottonwood Church and Saint Hedwig Catholic Church for spiritual support. Overall, this neighborhood provides a mix of amenities that can cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1 miles)
  • Walmart Pharmacy (1.4 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Chick-Fil-A (1.5 miles)
  • Portillo's Hot Dogs (1.5 miles)
  • Porto's Bakery & Cafe (1.9 miles)
  • In-N-Out Burger (2.1 miles)
  • El Torito (2.5 miles)
  • Nubia Cafe (2.9 miles)
  • Raising Cane's Chicken Fingers (3.1 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (4.2 miles)
  • New Orleans Square (4.3 miles)
  • Starbucks (4.3 miles)
  • La Brea Bakery Express (4.4 miles)
  • Jolly Holiday Bakery Cafe (4.4 miles)
  • Hollywood Land (4.6 miles)

Parks

  • Central Park / La Palma Recreation & Community Services (3 miles)
  • Faylane Park (3.2 miles)
  • Willow Park (3.3 miles)
  • Shadow Park Hoa (4 miles)
  • Cerritos Regional County Park (4.1 miles)
  • Rossmoor Park (5 miles)

Physicians

  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (3 miles)
  • Kaiser Permanente, Euclid & Romneya (3.5 miles)
  • St Jude Medical Center (6.2 miles)
  • The 200 Building (6.3 miles)

Places of Worship

  • Cottonwood Church (3.6 miles)
  • Saint Hedwig Catholic Church (4.9 miles)
  • Chinese Baptist Church (5 miles)

Hospitals

  • Anaheim Regional Medical Center (3.8 miles)
  • Kindred Hospital Westminster (4.3 miles)

Transportation

  • Disneyland Monorail - Downtown Disney District Station (4.2 miles)
  • DLRR New Orleans Station (4.3 miles)
  • Metro La Mirada & Alondra Bus Stop (4.4 miles)
  • Drr Toontown Station (4.4 miles)
  • Disneyland Monorail (4.6 miles)
  • Drr Tomorrowland Station (4.6 miles)
  • Hertz Rent A Car (5.1 miles)

Theaters

  • AMC DINE-IN Fullerton 2 (5 miles)
  • Harkins Theatres Cerritos 16 (6.2 miles)
  • Century Huntington Beach And Xd (6.4 miles)
  • AMC Movie Theater (6.6 miles)

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