116 November Drive, Helena, AR 72342
For more information about senior living options: (844) 490-3973
They take good care of Mom. They visit Mom often. The staff works with the family to provide good care. God bless them.
The reviewer does not understand why there is only one phone. Communication with staff is difficult at times.Crestpark Helena is best suited for families seeking attentive, hands-on care in a small-to-medium community where staff actively partners with relatives to tailor daily support. The core appeal lies in compassionate caregiving and a responsive team that treats residents with warmth. For seniors who want practical help with daily tasks, steady supervision, and the reassurance that caregivers will work with family to adjust plans as needs change, Crestpark Helena offers a reliable, personally attentive environment. The setting favors practical, day-to-day assistance delivered in a manner that invites ongoing family involvement rather than glossy, impersonal efficiency.
However, those who depend on seamless communication should scrutinize alternatives. A notable downside flagged in the feedback is a single telephone line, which can slow updates, complicate emergency communications, and frustrate relatives who live far away or rely on quick coordination. A facility with more robust communication options - such as call-back protocols, electronic updates, or multiple contact channels - will likely suit families needing rapid responsiveness. Adding to caution, the mixed rating signals that care experiences can diverge between residents, underscoring the need to verify current communication practices during a visit and to ask how updates are delivered on a regular basis.
On the plus side, care quality stands out. Reviewers describe taking good care of their loved ones, and the staff are portrayed as genuinely working with families to deliver appropriate support. That collaborative orientation matters: when caregivers partner with relatives to adjust schedules, monitor medications, and coordinate visits, the resident benefits from continuity and personalized attention. In such a context, the single-point communication flaw may be mitigated by proactive staff outreach and family engagement. For families who can commit to regular involvement - visiting, calling, and meeting with caregivers - the practical care delivered translates into dependable daily stability.
Yet the disadvantages cannot be dismissed. The one-phone-line problem is tangible, and in moments of transition or concern, slow or unreliable updates can erode confidence. The mixed rating profile - a 5-star note from one family, a 4-star account, and a lone 1-star critique - signals inconsistency. That volatility means expectations must be managed: some residents will experience excellent engagement and attentiveness, while others may encounter delays or gaps. Families should benchmark current performance during tours, ask to speak with caregivers on different shifts, and request concrete examples of how care plans are communicated and revised over time.
Practical considerations favor careful planning around visit frequency, care coordination, and the ability to participate in daily routines. Crestpark Helena likely rewards residents who thrive on a smaller, community-centric atmosphere where staff know residents well and where family input can shape daily practices. For families near Helena or able to maintain regular visits, the environment can feel reassuring and home-like. Those needing a more standardized, high-frequency update cadence or expecting consistent cross-shift communication may encounter friction. The decision hinges on balancing warmth and attentiveness with the reliability of the facility's communication framework.
In conclusion, Crestpark Helena suits families prioritizing compassionate, involved caregiving and willing to engage actively with staff. It is less ideal for those who require frictionless communication and uniform, predictable updates. To make a well-supported choice, arrange a comprehensive tour focused on communication processes, confirm current capabilities beyond a single landline, and inquire about how care plans and changes are relayed to families. If the answer is a clear, multi-channel approach and consistent staff interactions across shifts, Crestpark Helena can deliver steady everyday support with the personal touch that makes a meaningful difference in daily life.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestpark Helena in Helena, AR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can receive professional haircuts and styling, as well as cable or satellite TV in each room for entertainment. Community operated transportation is provided to help residents with their daily errands and appointments.
For those who enjoy technology, there is a computer center with internet access available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's skilled culinary team. Additionally, there is a fitness room equipped with exercise equipment for those who wish to maintain an active lifestyle. The gaming room provides opportunities for residents to engage in friendly competition and socialize with fellow residents.
Crestpark Helena also boasts outdoor spaces such as gardens, where residents can relax, take a stroll, or simply enjoy nature. Housekeeping services are provided to ensure that living spaces are clean and tidy at all times. Each room is fully furnished and includes private bathrooms for convenience.
The community offers move-in coordination assistance to make the transition smooth for new residents. Residents can stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access throughout the community.
When it comes to care services, Crestpark Helena ensures 24-hour call system availability for any emergencies or concerns that may arise. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.
The mental wellness program at Crestpark Helena focuses on promoting emotional well-being among residents. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident receives personalized care when it comes to meal preparation and service.
The community offers various activities designed to cater to different interests. Concierge services are available to assist residents with any requests or questions they may have. Fitness programs are offered to promote physical health and well-being. Planned day trips, resident-run activities, and scheduled daily activities foster a sense of community and provide opportunities for socialization.
Crestpark Helena is conveniently located near parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Transportation arrangements are available to help residents access these amenities and services.
Crestpark Helena is located at 116 November Drive, Helena, AR 72342 in Phillips County, Arkansas
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