Mount Vista Rehabilitation And Health Center
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202 Tims Avenue, Harrison, AR 72601
For more information about senior living options: (844) 490-3973
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The staff are welcoming and accommodating. The staff are friendly and helpful. The staff are professional and compassionate. The environment is pleasant and offers numerous activities. The facility is clean and inviting. The staff treat people very well. The rehab program is great, with good food and a great staff.
They describe the facility as severely understaffed and unable to consistently honor residents' food preferences. They state that equipment, such as Hoyer lifts, is rarely professionally inspected or repaired. They claim staff do not listen to patients unless emergency care is required, and that complaints are gaslighted. They report patients being left in their own filth for entire shifts and days, later charted as refusing care. They describe admissions as high-pressure and financially driven, with no discussion of the patient's care. They allege the admission paperwork constitutes contractual fraud because explanations were never provided. They say the facility preys on vulnerable families during their hardest moments and call the behavior shameful. They call Mt Vista the worst place to put a loved one, citing cases of severe pressure sores and dehydration risk.The feedback about Mt. Vista in Harrison, Arkansas runs from praise to sharp critique, painting a picture of a facility that can feel like a refuge in some moments and a source of real distress in others. On the positive side, several reviewers describe the place as clean and welcoming, with friendly staff who seem genuinely caring in many encounters. Visitors frequently note that the environment is pleasant, the rooms tidy, and the overall vibe of the facility is inviting. Some families mention feeling supported by staff members who take the time to answer questions, and even highlight the presence of hymns and comforting activities that provide a sense of normalcy during difficult times. In particular, a number of comments commend specific individuals - including nurses and CNAs such as Christy, Becca, and Carmen - and thank the administration for listening to concerns and striving to be responsive.
Yet beneath the surface of those praise-filled moments lies a strong register of concern about staffing levels and consistency of care. Several reviews argue the facility is severely understaffed, to the point that food preferences are not reliably honored and basic needs can be delayed or overlooked. There is a recurring worry about equipment maintenance, with Hoyer lifts described as rarely being professionally inspected or fixed, which raises questions about patient safety and range of motion during transfers. The pattern described by many reviewers is one of staff not listening to patients unless an emergency is already unfolding, and a sense that concerns voiced by residents or families can be dismissed or redirected rather than addressed with accountability. The perception of being gaslighted - where incidents are supposedly "covered" by charting in a way that minimizes or denies concerns - emerges as a particularly troubling motif in several accounts.
Neglect and perceived neglect appear as a stark concern in a number of narratives. One theme centers on patients left in their own filth for long periods, with claims that care was charted as refused when, in reality, the care had not been provided. Detailed complaints describe a culture where basic hygiene and daily comfort are inconsistently attended to, and where the patient experience can feel dehumanizing rather than supportive. These stories often contrast with moments of kindness and professionalism, amplifying the sense that the quality of care is highly variable depending on who is on shift and which staff member is assigned to a given patient. The inconsistency is sometimes linked to broader issues, such as communication between admissions staff, case workers, and the patient's family, which some reviewers say leads to further anxiety during already stressful times.
The admission process at Mt. Vista also draws strong reactions. One reviewer recounts a particularly troubling experience with an admissions staff member named Tracy, who is described as pushing hard for immediate commitment with a high-pressure, sales-like approach. The reviewer felt that money considerations were emphasized from the outset, with a lack of discussion about the patient's actual health needs or emotional state. Documents were sent for signature before any thorough explanation of regulations or patient care plans, and when questions about contractual terms arose, the staff member reportedly hung up. This experience severely undermined trust in the facility at a moment when it is most needed. A case worker from another center corroborated the impression of Tracy as abrupt and disrespectful, further reinforcing the sense that the intake process could be a source of distress rather than reassurance.
Despite these criticisms, there are consistently recurring threads of gratitude from families who found value in certain aspects of the facility. Some reviewers recount nice visits, staff who were friendly and helpful, and a generally clean environment. They emphasize that the staff can be supportive, responsive to questions, and capable of creating moments of comfort for loved ones. A few families specifically praise the care provided by named staff members, noting hard work and teamwork that helps residents feel safe and cared for. In these accounts, the facility is described as a place where residents are treated with kindness and where activities, spiritual elements, and social engagement contribute to a sense of community and well-being.
The more troubling patient-care incidents cited by reviewers include serious safety concerns and delays in responding to medical needs. There are reports of worsened medical conditions after admission - such as a progression from stage two to stage four pressure sores and deteriorating respiratory status - that critics say were not promptly addressed, leading to rehospitalization or emergency care. Hygiene lapses appear repeatedly, with examples of teeth brushing not being carried out when requested and rooms sometimes left in disheveled states. One reviewer mentions discovering a tramadol tablet left on a side table, and concerns about inadequate hydration and impaired monitoring of urinary output, highlighting a broader pattern of what some families view as neglect in daily care. Some families express a strong conviction that the facility has not kept its promise to prioritize patient comfort and safety on a consistent basis, even as they acknowledge pockets of genuine care and dedication among staff.
On balance, the feedback about Mt. Vista reflects a facility that can be both a source of comfort and a source of significant distress for families at vulnerable moments. Clean, welcoming spaces, an array of activities, and compassionate staff members offer a sense of hope and reassurance to some residents and visitors. At the same time, a substantial portion of reviewers describe what they see as chronic under-staffing, inconsistent adherence to patient preferences, gaps in routine care, and troubling admissions practices that undermine trust and raise questions about accountability. The strongest themes are the importance of reliable staffing, proactive maintenance of equipment, transparent and empathetic communication, and a patient-centered approach that prioritizes comfort, safety, and respectful treatment. For families navigating serious illnesses and end-of-life care, these insights point to clear opportunities for improvement that could help Mt. Vista better align its daily operations with the compassionate care its good intentions suggest.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mount Vista Rehabilitation And Health Center in Harrison, AR is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, while cable or satellite TV ensures entertainment options are readily available.
Transportation is made convenient with community-operated transportation as well as transportation arrangements for non-medical purposes and appointments with doctors. For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet.
Residents can enjoy delicious meals in the dining room with restaurant-style dining, and special dietary restrictions can be accommodated. The fully furnished accommodations offer private bathrooms, kitchenettes, and housekeeping services for added convenience.
A variety of activities are available to keep residents engaged and entertained. Fitness programs are offered in the fitness room, planned day trips provide opportunities for exploration, and resident-run activities allow residents to take an active role in shaping their own experiences. Additionally, concierge services are available to assist with any additional needs or requests.
Located conveniently near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals, Mount Vista Rehabilitation And Health Center provides easy access to necessary amenities and medical care.
With 24-hour call system and supervision, assistance with daily living activities such as bathing and dressing is provided. Medication management ensures that residents receive their medications on time. A mental wellness program is also available to support the emotional well-being of the residents.
Overall, Mount Vista Rehabilitation And Health Center offers a comfortable and caring environment where seniors can age gracefully while receiving the necessary support they need.
Mount Vista Rehabilitation And Health Center is located at 202 Tims Avenue, Harrison, AR 72601 in Newton County, Arkansas
Mount Vista Rehabilitation And Health Center on seniors.fyi includes 7 photos including images showing decor, interior, bedroom, exercise equipment, dining, windows, outdoor, seating area, and more.
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Interior
Decor
Bedroom
Windows
Dining
Outdoor Seating
Exercise Equipment
