North Hills Life Care And Rehab in Fayetteville, AR
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Information last verified:
27 East Appleby Road, Fayetteville, AR 72703
For more information about senior living options: (844) 490-3973
The facility is described as the most beautiful and uplifting place they’ve ever been. The staff make residents feel like family and reach out to their heart and spirit. The therapy staff is outstanding and helps residents regain mobility. The nursing staff and CNAs are caring and attentive. The meals are very good, and therapy helps residents progress. The staff are friendly and bring smiles when they arrive. The administrative team is wonderful, with questions answered and good communication. The caring, loving, and gentle approach is frequently noted, with staff described as angels to families.
The reviewer notes that the facility looks good from the outside but is horrible inside and would not be recommended. There is understaffing of aides, leading to long waits for assistance despite the staff being described as caring. On weekends, staff were described as unskilled, lazy, and arrogant, resulting in missed medications and poor care. Some CNAs talk down to residents, and high turnover contributes to inconsistent care. Dietary service is cited as poor: daily powdered eggs, bland meals, and failure to follow doctors’ dietary orders. The facility is described as prison-like, with no fresh air, locked doors, and only minimal showers. There are grave accusations of unsafe medication practices and neglect, including delayed or incorrect medications, and an account alleging a staff member drowned a patient. Racial discrimination claims and cleanliness concerns were noted by some reviewers.North Hills Life Care and Rehab in Fayetteville is best suited for families prioritizing active rehabilitation and warm, person-centered clinical care, especially when a loved one needs skilled nursing or memory-care support and a setting where the care team can feel like a cohesive, compassionate unit. The strongest praise centers on the rehab staff, nurses, and therapists who drive real gains for residents, with many families describing a sense of belonging and personal attention. When care is well-coordinated, the facility can deliver meaningful mobility improvements and a reassuring, family-like atmosphere that helps families feel they are truly part of the recovery journey.
That said, the community invites careful scrutiny from anyone who cannot tolerate variability in daily staffing or execution. Several reviewers flag persistent staffing gaps, including insufficient aides and weekend coverage, which can translate to slower responses to calls, delays in personal care, and gaps in routine support. Complaints range from aides who seem rushed or withdrawn to broader concerns about leadership and turnover. For families whose loved ones require meticulous medication management, constant supervision, or an unwavering standard of daily reliability, alternatives with steadier staffing patterns may be a safer fit.
In practice, the strongest upside comes from the rehab and clinical core. When therapy is robust, residents often leave with tangible improvements: twice-daily therapy schedules, motivated therapists, and attentive nursing care that keeps pace with recovery milestones. Memory-care employees are repeatedly highlighted for patience and careful handling, offering real reassurance to families facing dementia-related challenges. Administrative staff can be excellent when responsive, helping families navigate questions and transitions. These strengths produce credible outcomes and genuine moments of relief for both residents and their loved ones.
Yet those gains are tempered by real-world gaps. Reports of med-mgmt delays, inconsistent meal quality, and a few episodes of care not meeting expectations on weekends or during high-stress periods cannot be ignored. Some residents recall feeling talked down to by certain aides, while others laud staff members who consistently go above and beyond; the variance is telling. The most alarming anecdotes describe patients experiencing isolation, miscommunication about orders, or even deterioration tied to perceived understaffing and procedural lapses. Taken together, the reviews suggest North Hills can deliver excellent care under the right conditions, but those conditions are not guaranteed every day.
Practical due diligence matters. Prospective families should verify current staffing ratios and observe care delivery over multiple shifts, including weekends, to gauge consistency. Probe the therapy schedule, the availability of therapists for questions, and the continuity of care across shifts. Demand clarity on medication administration procedures, how dietary orders are honored, and what safeguards exist for pulse checks, pain management, and meal delivery timeliness. On the memory-care front, assess staffing stability and safety practices, and ask for recent examples of successful behavior management and family communication. A comprehensive tour with direct conversations to frontline staff and administrators is essential.
Ultimately, the facility presents a nuanced decision: it can be a strong choice for families who value rehabilitative momentum and genuinely kind clinical care, provided staffing is sufficient and leadership is responsive. For families whose priority is unwavering consistency, predictable daily routines, and rigorous risk management across all shifts, North Hills may fall short during peak times or weekend periods. Alternatives with steadier staffing and consistently demonstrated daily reliability deserve serious consideration if the goal is a predictable, low-stress environment. With diligence and clear expectations, North Hills can be a good fit; with less certainty, other options may better protect against variable experiences.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.North Hills Life Care and Rehab in Fayetteville, AR is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. The facility provides a comfortable and vibrant living environment where residents can enjoy their retirement years with peace of mind.
The amenities at North Hills Life Care and Rehab cater to the various needs and interests of residents. There is a beauty salon on-site, ensuring that residents can always look and feel their best. Cable or satellite TV is available for entertainment, along with a gaming room and a small library for leisure activities. The computer center allows residents to stay connected with loved ones through the internet, while Wi-Fi/high-speed internet ensures seamless connectivity throughout the community.
Residents have access to transportation services provided by the community, including transportation for non-medical purposes as well as transportation arrangements for doctor's appointments. Move-in coordination is also available to ease the transition into the community. Housekeeping services are provided to ensure that residents have a clean and comfortable living space.
North Hills Life Care and Rehab values wellness and offers several amenities dedicated to promoting physical health. There is a fitness room equipped with exercise equipment for those who wish to engage in regular physical activity. A wellness center is also available, providing additional resources and support for maintaining good health.
When it comes to dining, North Hills offers restaurant-style dining in its spacious dining room. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met.
In addition to these exceptional amenities, North Hills provides comprehensive care services tailored to individual needs. Qualified staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are administered correctly and timely. A mental wellness program supports residents' emotional well-being.
At North Hills Life Care and Rehab, residents can enrich their lives through engaging activities organized by the caring staff. These include fitness programs to promote an active lifestyle, planned day trips to explore the local area, resident-run activities where residents can showcase their talents and interests, and scheduled daily activities that keep them engaged and entertained.
Located in Fayetteville, AR, North Hills Life Care and Rehab benefits from its proximity to various amenities. There are several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby.
Overall, North Hills Life Care and Rehab offers a warm and welcoming environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.
North Hills Life Care And Rehab is located at 27 East Appleby Road, Fayetteville, AR 72703 in Washington County, Arkansas
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