Ozark Health Nursing And Rehab Center

Pros

• The staff provided wonderful care to the individual during the initial adjustment period, demonstrating compassion and understanding of his Alzheimer's condition.
• Efforts were made to ensure compatibility between roommates, contributing to a sense of home for the resident.
• The organization initially showed dedication to providing quality care, with staff who were attentive and responsive during the early stages of residency.
• The hospice team had previously been effective in other situations, indicating that they understand how to support families and patients during end-of-life care when properly engaged.
• Friends and family expressed appreciation for the willingness of some staff members to advocate for pain management when prompted by the patient's loved ones.

Cons

• The facility treated residents poorly and complaints went unanswered.
• The administrator was incompetent in running the nursing home effectively.
• The rooms were small and unsanitary, contributing to a negative living environment.
• The food provided was disgusting and unsatisfactory for residents.
• Staff did not adjust care plans appropriately as my friend's health deteriorated.
• Hospice involvement was inadequate, with a lack of communication from their representative.
• Care providers attempted unnecessary medical procedures on a comatose patient, disregarding his condition.
• Pain management was delayed and poorly managed by the staff, causing distress to the dying patient.

Review

The experiences shared by both reviewers regarding the care provided by a nursing facility paint a troubling picture that highlights significant shortcomings in both the quality of service and the responsiveness of staff to patient needs, particularly during critical moments of end-of-life care. The first review expresses profound disappointment and frustration with the treatment given to an elderly mother, describing conditions that could only be characterized as dismal. The reviewer emphasizes a lack of cleanliness and adequate space in the living accommodations, coupled with poor food quality, suggesting that this facility fails to meet even basic standards of care. Such conditions not only reflect poorly on operational management but also raise ethical questions about how vulnerable patients are treated.

In stark contrast, the second review initially portrays a much more favorable impression of the nursing home. It mentions that when the reviewer’s friend was first admitted—despite struggling with Alzheimer’s—the staff delivered excellent care, making efforts to ensure compatibility among roommates and creating an environment that felt welcoming and homelike. This early phase suggests that there are capable caregivers within the organization who genuinely aim to provide quality support. However, as time progressed and health deteriorated toward end-of-life stages, cracks began to appear in what had seemed like competent care.

The troubles escalated dramatically when hospice care became involved. The transition from standard caregiving to palliative support is crucial for ensuring comfort during this vulnerable phase; however, it became evident that staff at the facility struggled with adjusting their approach according to hospice guidelines. The reviewer recounts how critical conversations regarding treatment were left unresolved due to inadequate communication from nursing home staff regarding their obligations under new treatment protocols initiated by hospice services. This misalignment led not just to discomfort but potentially prolonged suffering for their dying friend.

Moreover, there was apparent confusion around basic medical directives associated with end-of-life care—a situation exacerbated when hospice workers failed to maintain consistent presence or communication with family members who were trying desperately to advocate for more humane treatment options. The feelings of frustration grew as caregivers continued invasive procedures against wishes expressed through legal documents despite knowing full well these interventions would not contribute positively to comfort or quality of life during those final hours.

A particularly distressing account shared relates directly to the last night before this beloved individual's passing—wherein attempts at administering routine medical interventions conflicted grossly with his physical state, which included catatonia and unresponsiveness due largely in part due to advanced illness. Staff persisted in trying actions like blood sugar checks and feeding despite obvious indications that these measures would serve no beneficial purpose other than prolonging what should have been a dignified process toward death.

Ultimately, both reviews serve as stark reminders of how crucial it is for healthcare providers—especially those working within assisted living environments—to be adequately trained not just on clinical tasks but also on recognizing signs related specifically to end-of-life processes while engaging compassionately with both patients and families alike.T The need for open lines of communication between family members and healthcare teams cannot be overstated—a fact painfully underscored by each tale shared here amid calls for systemic changes that prioritize humane approaches over administrative rigidity within such facilities moving forward. It is hoped future families will find better experiences navigating similar difficult paths through this troubled terrain.

Hospitals

• Ozark Health Medical Center (0 miles)
• Ozark Medical (0 miles)
• Baptist Health Medical Center (22.7 miles)

Pharmacies

• Clinton Drug (0.1 miles)
• Health Mart Pharmacy (0.1 miles)
• Cash Saver (2.6 miles)
• Thriftway Foods Pharmacy (2.6 miles)
• American Home Pharmacy (2.6 miles)
• Fairfield Bay Pharmacy (11.2 miles)
• Fairfield Bay Pharmacy & Home Medical Equipment (11.3 miles)

Physicians

• Ozark Medical & Pediatrics Clinic (0.1 miles)
• Family Practice Center (1.1 miles)
• Baptist Health Family Clinic Greers Ferry (15.5 miles)
• Quinn Cynthia D MD (22.8 miles)
• Bivins Family Medicine (23.1 miles)
• Family First Primary Care (23.4 miles)
• Greenbrier Childrens Clinic (23.5 miles)

Restaurants

• Sonic Drive-In (0.6 miles)
• Western Sizzlin (1 miles)
• Long John Silver's (1.2 miles)
• L'Attitude Bistro (1.2 miles)
• McDonald's (2.5 miles)
• Subway (2.5 miles)
• Pizza Hut (2.7 miles)

Places of Worship

• New Hope Baptist Church (0.6 miles)
• Calvary Baptist Church Aba (0.7 miles)
• Church of the Nazarene (0.8 miles)
• Seventh Day Adventist Church (2 miles)
• United Methodist Parsonage (2.1 miles)
• House of Worship Communit (2.2 miles)
• Friendship Baptist Church (2.2 miles)

Cafes

• The Greater Good Cafe (2.4 miles)
• Cool Pool Cafe (10.6 miles)
• Omah Joglo (23.6 miles)
• Jitterbug Coffeehouse (24.2 miles)

Parks

• Clinton Parks & Recreation (2.4 miles)
• Archey Fork Park (2.6 miles)
• Shiloh Recreation Area (17.3 miles)
• Heber Springs Recreation Area (22 miles)

Transportation

• Greyhound Bus Lines (2.6 miles)
• U-Haul Neighborhood Dealer (14.1 miles)