Seven Springs Rehabilitation And Health Center
Save1040 Wedding Ford Road, Heber Springs, AR 72543
For more information about senior living options: (844) 490-3973
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Spring of Greers Ferry emerges in these voices as a place where care, cleanliness, and a welcoming atmosphere are repeatedly highlighted. Many reviewers describe the facility as immaculately kept and professionally run, with staff who are consistently friendly, polite, and engaged with residents and their families. The sentiment of a great atmosphere is echoed by multiple families who appreciate the way the staff greet guests with smiles, the everyday sense of order and cleanliness, and the reassurance that they can reach someone for information whenever they need it. For out-of-state families in particular, the ability to call and receive timely updates is a meaningful comfort, and several visitors note that they have been impressed by how quickly health concerns are communicated.
Care is frequently framed as personal and attentive. Reviewers praise not only the evident cleanliness but also the thoughtful touches in daily routines, from the way hallways are decorated to the overall sense that residents are treated with dignity and respect. A number of families recount visits where they felt welcomed and supported, whether they stopped by without notice or arranged a planned visit. The staff's willingness to go the extra mile - such as designing a menu to accommodate a picky eater or taking the time to coordinate care with family members - comes through as a recurring strength. In this view, the Springs of Greers Ferry stands out for its combination of professional service and a warm, home-like environment that lends itself to a sense of belonging for residents and their loved ones.
Yet the collection of experiences is not uniformly positive. Several reviews recount deeply troubling experiences that raise serious concerns about patient safety, responsiveness, and overall treatment. One account describes alleged abuse: a grandmother allegedly yelled at, left in pain without prompt medication, and given cold, inappropriate meals, with a strong accusation that the nurses involved were negligent or unprofessional. Another review conveys a chilling narrative about a serious lapse in care on the rehab floor after a broken hip, including instructions seen as demeaning or unsafe, delays in pain management, and a failure to provide timely nourishment. These statements are stark and disturbing, and they stand in sharp contrast to the otherwise glowing portrayals of staff and facility. They underscore the importance of safeguarding patient welfare and ensuring consistent, compassionate care for every resident.
There are also narratives that touch on grief and communication gaps. One review describes the painful experience of losing a mother in the facility without receiving a call, condolence, or acknowledgment from the staff during the process of cleaning out her belongings. Another recounts a situation where a friend passed away and the facility did not initiate contact with the family beyond the funeral home, leaving loved ones to navigate their loss with little support from the administration. These accounts emphasize the weight that families place on timely, considerate communication during critical life events and after a resident's death.
Amid these contrasts, other stories highlight the facility's strengths in meaningful, human-centered ways. A reviewer who started a music ministry for residents living with Alzheimer's notes how much the residents smile and sing along when familiar songs are played, and many staff members are described as uniquely kind, compassionate, and devoted to residents' wellbeing. The same caller expresses gratitude for the broader network of staff - assistants from other halls who offered condolences during a patron's passing - suggesting a culture of care that extends beyond a single unit. Families also sing the praises of staff who tailor care to individual needs, including accommodating dietary preferences and showing patience and persistence in meeting residents where they are.
Other comments focus on the facility's ongoing development and the general atmosphere of day-to-day life at Springs of Greers Ferry. Some reviewers characterize the place as a comfortable, inviting environment with friendly staff and a sense of family among residents and employees. They describe the setting as being well maintained, with attention to decor and a warm, welcoming vibe that makes both residents and visitors feel at home. Even when acknowledging remodeling or updates to the building, several voices maintain a positive tone, recognizing that changes may temporarily alter impressions but ultimately aim to improve the environment and services for everyone.
Overall, the breadth of reviews paints a nuanced portrait. For many families, the Springs of Greers Ferry represents a reliable, caring community where the staff's dedication and the facility's cleanliness create a strong foundation for resident well-being and family reassurance. For others, a small number of highly troubling incidents have understandably shaken confidence and raised critical questions about staff responsiveness, pain management, timely communication, and the handling of sensitive events such as serious health declines and deaths. Taken together, the collection reflects a facility that is deeply valued by many who experience it daily, while also highlighting areas where vigilance, accountability, and continuous improvement are essential to ensure every resident receives safe, respectful, and compassionate care at all times.
Seven Springs Rehabilitation And Health Center in Heber Springs, AR is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts numerous amenities designed to enhance the overall experience and quality of life for seniors. Residents can enjoy pampering themselves at the on-site beauty salon or staying entertained with cable or satellite TV in their fully furnished accommodation. The community-operated transportation ensures easy access to nearby destinations, while the computer center allows residents to stay connected digitally.
Meals are served restaurant-style in the dining room, where special dietary restrictions can be accommodated. Housekeeping services ensure that residents can focus on enjoying their time rather than worrying about chores. The fitness room and wellness center provide opportunities for physical activity and maintaining optimal health. The gaming room, small library, and outdoor space offer recreational options for relaxation and socialization.
Residents also benefit from various care services provided by attentive staff members available 24/7. A 24-hour call system ensures prompt assistance whenever needed, and 24-hour supervision guarantees safety and security. The staff is trained to offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure medication adherence, while diabetes diets can be followed if required. Additionally, a mental wellness program is available to promote emotional well-being.
Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments so that residents can easily attend necessary medical visits without any hassle.
The community's location is convenient with several amenities nearby including two cafes, two parks, three pharmacies, six physicians' offices, eleven restaurants offering diverse dining options, eleven places of worship for spiritual needs, and three hospitals ensuring easy access to medical facilities.
With its comprehensive amenities and compassionate care services, Seven Springs Rehabilitation And Health Center provides seniors with a comfortable and vibrant assisted living community where they can thrive and enjoy their golden years to the fullest.
Seven Springs Rehabilitation And Health Center is located at 1040 Wedding Ford Road, Heber Springs, AR 72543 in Cleburne County, Arkansas
Seven Springs Rehabilitation And Health Center on seniors.fyi includes 8 photos including images showing interior, bedroom, decor, artwork, wheelchair, recreation, building, bathroom, and more.
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