Pine Hills Health And Rehabilitation Center
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900 Magnolia Road, Camden, AR 71701
For more information about senior living options: (844) 490-3973
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The administrative office manager, Jessica, the social worker, T, the nurses, and all the aides knew the importance of their jobs and performed their duties above and beyond expectations. The staff showed unending patience with the patient. They promptly called and kept the family informed of any changes in the patient's circumstances. Mr. Jeffery Larcks was an angel of mercy who apologized and offered his name and number to ensure future appointment communication. Nurse Hope and Mr. Jeffery Larcks were the redeeming qualities of the institution. Everyone was helpful. The facility was clean, welcoming, and felt safe, and the reviewer would highly recommend it. The staff were super sweet, hospitable, and caring for patients and visitors alike. Visitation was great; the place was clean and in order. The staff were friendly and the care quality was appreciated by visitors.
The reviewer claims the facility keeps patients in detox as long as possible for money, with little one-on-one care. They allege Dr. Roark is manipulative and profit-driven, using spiritual claims to justify keeping patients there. They describe the staff as neglectful and unresponsive, citing a 45-minute call-light wait and insufficient showers. They accuse an employee named Zayln of stealing $170 from them. They state the facility smells of urine and has safety/comfort issues, including broken beds and poor pillows. They allege mismanagement of a relative's money and funeral funds, with funds disappearing and poor communication. They describe Cassie, the dietary aide manager, as unprofessional and abusive toward residents. They cite a scheduling/transportation failure that left them with last-minute changes and distress.The Springs of Camden appears in many voices as a place of strong contrasts: it can be a haven of compassionate, attentive care for some families, while for others it has proven to be a source of frustration, worry, and disappointment. Taken together, the remarks sketch a facility with real strengths in certain niches of its operation and troubling gaps in others. Across multiple accounts, the staff who interact most closely with residents - administrative personnel, nurses, aides, and the transportation team - are often praised for their dedication and humanity, even when the system as a whole falls short.
Several reviewers sing the praises of the people who kept their loved ones safe and engaged on a daily basis. The administrative office manager, Jessica, the social worker identified as T, and the nursing and aide staff are repeatedly commended for recognizing the importance of their duties and performing them with patience and professionalism. One family member notes that even when a brother could be difficult, the staff demonstrated unending patience and kept everyone promptly informed of changes in circumstances. In another vignette, the director of transportation, Jeffery Larcks, is described as an "angel of mercy" who apologized for a scheduling mishap and provided a direct contact number to prevent similar issues in the future. Nurse Hope and a few other nurses are singled out as particularly redeeming elements of the experience, earning praise for their kindness and competence.
Yet the praise coexists with sharp criticisms about how some administrative and logistical processes are handled. One matter of longstanding concern across accounts is communication and scheduling - most notably the experience of a late notification about a thyroid test rescheduling that forced a family to drive two hours one way. This specific failure to inform ahead of time caused real disruption and stress, even as the transportation team afterward offered ways to improve future communications. The juxtaposition of heartfelt appreciation for some staff with frustration about scheduling and notifications illustrates the unevenness that colors many readers' overall impression of the facility.
The interior environment and daily operation are another point of both praise and critique. A number of reviewers describe the facility as clean, welcoming, and safe, with visitation experiences that are easy to navigate and friendly staff who carry masks if desired. The overall cleanliness and the sense of order are repeatedly noted as strengths, and some families appreciate how straightforward it is to check in and out, with staff who are helpful and courteous. Conversely, complaints about odors (a bad smell of urine at a visitation moment) and occasional remarks about the building feeling like a "nursing home" in scent or atmosphere echo a mixed sensory experience that some guests encounter during visits.
Among the most serious and specific complaints are allegations of neglect, mismanagement, and even financial impropriety. One reviewer claimed the facility keeps residents in detox longer than appropriate for financial gain, accusing the director, Dr. Roark, of using spiritual rhetoric and manipulation to justify the situation and maintain business. This account also alleges a broader pattern of deception and profit motives, painting a very dark portrayal of leadership and intent. While such statements are severe, they reflect a real fear and mistrust expressed by one family member and contribute to a broader sense that there may be systemic inconsistencies in how care, spirituality, and business intersect at The Springs.
Other negative experiences focus on hands-on care and responsiveness. Instances of slow call-light responses - up to 45 minutes before aid arrives - delayed showers and basic hygiene, and questions about consistent medication dosing are described. A patient's bed being given away, a broken bed rail, and an inadequate pillow are cited as concrete examples of lapses in basic comfort and safety. Several reviewers recount a broader sense that staff transitions or resource constraints can leave residents underserved during critical moments, even as other families report satisfactory or excellent care in different shifts or departments.
The social and financial dimensions of care also surface in the reviews. One family recounts a troubling experience in which a relative's funeral expenses and cremation-related funds disappeared or were mismanaged, with little communication or resolution from the facility. Another reviewer discloses that an employee allegedly stole money, a claim that intensifies the sense of vulnerability around personal property and trust. These points, while not universal, contribute to a cautious overall impression: the setting can be a source of real comfort and stability, yet it can also be a site of risk and worry if families must navigate protective aspects of care alongside financial and logistical concerns.
Despite the turbulence in some reviews, there are bright, reaffirming notes about loved ones' well-being. Several accounts emphasize that residents were cared for with warmth and attentiveness, and that family members left feeling grateful for moments of genuine kindness from individual staffers. Some stories describe loved ones as having experienced good days or evolving improvements in their condition, with family members acknowledging the care they received as a crucial part of those moments. The consistent threads of gratitude for particular people and experiences - whether a nurse who went above and beyond, an assistant who offered extra support, or a transportation staff member who helped avert a scheduling disaster - underscore that The Springs can indeed be a place of meaningful, positive impact on families when things align well.
In sum, The Springs of Camden emerges as a facility with core strengths rooted in compassionate frontline care, cleanliness, and accessibility, paired with serious cautions regarding communication, management practices, and protection against financial or logistical mishaps. For families considering this place, the stories suggest a twofold takeaway: while many patients and relatives find comfort, safety, and kindness in the day-to-day care, there is also a compelling need to stay vigilant about scheduling, notification practices, medication administration, financial stewardship, and the overall coherence of leadership and care philosophy. The facility's potential to provide genuine, high-quality care is clear, but realizing that potential consistently across all departments and shifts appears to require targeted attention to communication, accountability, and resident safeguards.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pine Hills Health And Rehabilitation Center in Camden, AR offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities including a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, gaming room, garden, and a small library.
Residents will enjoy fully furnished accommodations with private bathrooms and kitchenettes. They can also take advantage of move-in coordination services and access to outdoor spaces. Meals are provided in a restaurant-style dining setting with special dietary restrictions taken into consideration.
The community offers various care services such as 24-hour call system and supervision to ensure the safety of residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diet support.
Residents can participate in engaging activities planned by a mental wellness program that includes concierge services, fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Transportation arrangements are available for non-medical needs as well as for doctors appointments.
Located conveniently near several cafes, pharmacies, physicians' offices, restaurants places of worship and hospitals ensure that residents have easy access to necessary amenities and healthcare facilities. At Pine Hills Health And Rehabilitation Center in Camden, AR residents can enjoy a comfortable assisted living community that promotes their overall well-being.
Pine Hills Health And Rehabilitation Center is located at 900 Magnolia Road, Camden, AR 71701 in Ouachita County, Arkansas
Pine Hills Health And Rehabilitation Center on seniors.fyi includes 9 photos including images showing landscaping, interior, building, plant, exercise equipment, bedroom, windows, exterior, and more.
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Interior
Decor
Living Room
Building
Architecture
Trees
Lighting
Exercise Equipment
