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4.2 from 43 reviews
5 stars
30
4 stars
5
3 stars
0
2 stars
1
1 stars
7
Overall Review of Eaglecrest Nursing And Rehab
common21 reviews mention this
Staff are consistently described as caring
Families and residents repeatedly describe staff as respectful, thoughtful, and helpful.
A large share of reviewers highlight staff who treat residents with respect and kindness, and who seem attentive to daily needs. Several comments describe feeling safe and comfortable because of how staff members respond and communicate during care. Others mention an overall atmosphere of friendliness that they connect directly to the people working at the facility.
common9 reviews mention this
Cleanliness shows up in reviews
Reviews frequently mention the facility’s cleanliness, both positively and negatively.
Many reviewers say hallways or rooms are clean and that the environment looks well kept. A smaller set of reviews take the opposite view, citing specific cleanliness and hygiene concerns such as mold, grime, and an unclean shower area. Overall, cleanliness is a recurring point that reviewers bring up when describing day-to-day experience.
common10 reviews mention this
Skilled nursing and therapy stand out
Residents and families describe skilled nursing care and therapy as a major part of the experience.
Positive reviews reference hands-on help with recovery, including rehabilitation/therapy and ongoing nursing attention. Others describe their loved ones being well cared for with improvements they attribute to the staff’s work. On the downside, some reviewers report gaps in care needs like bathing and therapy frequency, alongside concerns about medical follow-through.
caveat6 reviews mention this
Safety and medical response concerns
Some reviews raise serious concerns about safety and medical response.
A set of reviewers describes outcomes they attribute to delays or failures in care, including infection/wound concerns and lack of appropriate oversight. Others report distressing experiences involving alleged neglect and hygiene issues, such as bed bug bites and poor post-event attention. There are also comments questioning trust and legal compliance, reinforcing that safety concerns are not isolated to one type of incident.
caveat2 reviews mention this
Family communication gets mixed feedback
Some families say communication can be difficult when questions come up.
One reviewer reports feeling kept informed and supported with questions about a loved one’s care. Another reviewer, however, says the facility does not communicate well with family and describes difficulty getting satisfactory answers. Together, these comments suggest communication quality may vary by situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Midway Medical Clinic (0.6 miles)
White River Medical Clinic (0.7 miles)
Cherokee Village Clinic (1.3 miles)
Family Medical Clinic (10.8 miles)
1st Choice Healthcare (16.1 miles)
Family Clinic PA (16.2 miles)
Scribner Family Practice Clinic (16.4 miles)
Pharmacies
Pill Box Pharmacy (0.6 miles)
Davidson Drug (0.8 miles)
Fred's Pharmacy (0.8 miles)
Econo-Med Pharmacy (1.4 miles)
Walmart Pharmacy (1.7 miles)
Ash Flat Pharmacy (2.1 miles)
Horseshoe Health & Medicine (10.8 miles)
Places of Worship
St Michaels Catholic Church (1.1 miles)
St Michael Chr & Rectory Pstr (1.2 miles)
Southern Baptist Convention (1.5 miles)
Village Bible Church (2.3 miles)
Highland Assembly Of God (2.6 miles)
First Assembly Of God (2.7 miles)
Allegiant Jr High Youth at Highland Assembly (2.8 miles)
Eaglecrest Nursing And Rehab on seniors.fyi includes 3 photos including images showing outdoor furniture, patio, brick wall, decor, interior, living room, lighting, and more.
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