Magnolia Haven Health And Rehabilitation Center

Pros

• The rooms at Magnolia Health and Rehab are clean and allow residents to personalize their space with pictures, flowers, and wall hangings.
• The staff is friendly and helpful, creating a welcoming atmosphere for visitors.
• Residents enjoy participating in activities like singing and Bible talks, highlighting the positive social engagement opportunities available.
• The facility has a clean and inviting environment, making it feel like home, especially with the family/dining room setup.
• The large bird aviary adds a cheerful touch to the facility, providing pleasant ambiance with the sounds of chirping birds.
• The activity planner is described as friendly and accommodating, contributing to a positive experience for both residents and visitors.
• Overall, Magnolia Health and Rehab receives high approval ratings for its cleanliness and atmosphere.

Cons

• Many CNAs were observed taking long smoke breaks while call lights continued to go off, indicating a lack of responsiveness to patient needs.
• A family member frequently smelled like urine during visits, suggesting inadequate hygiene care.
• Residents reported that their requests for bed baths often went unfulfilled, highlighting neglect in personal care.
• Some staff members displayed bad attitudes towards visitors, implying a negative environment for both residents and families.
• The facility struggles with the ratio of residents to nursing staff, leading to insufficient attention and care for those who require more assistance.
• The food service did not adequately accommodate residents with special dietary needs or restrictions, impacting their overall nutrition and well-being.
• There were issues with malfunctioning buzzers in resident rooms, which compromised their ability to request help when needed.
• Staff failed to promptly respond to calls from residents needing assistance, contributing to feelings of neglect and abandonment.
• There was a lack of regular inspections and maintenance checks on items intended to assist residents, raising concerns about safety and functionality within the facility.

Review

Magnolia Health and Rehabilitation and Magnolia Haven are two facilities that have elicited a range of feedback from visitors and families of residents. Overall, both places seem to provide clean, welcoming environments that are enhanced by personal touches like pictures, flowers, and wall hangings in residents' rooms. Many visitors have noted the cleanliness of the facilities as a positive aspect, with common areas resembling cozy homes rather than sterile medical institutions. This sense of home is further emphasized by features such as beautifully set family dining tables and engaging activity spaces where residents can participate in social events like singing sessions.

One particular reviewer recounted fond memories of visiting before the COVID-19 pandemic, during which time their group would come to sing songs and interact with the residents. The rapport built between young volunteers and older adults created a vibrant atmosphere filled with joy and companionship. However, concerns arose during the pandemic regarding restrictions that required masked visits. Despite these precautions, the warm demeanor of staff remained intact; they consistently greeted visitors with friendliness and support when they arrived at the facility.

That said, not all experiences at Magnolia Health & Rehab have been positive. Several reviewers expressed discontent with certain aspects of staff performance. Complaints included allegations of laziness among some employees who were seen taking unscheduled smoke breaks while call lights went unanswered for extended periods. Instances where family members reported unpleasant odors on their loved ones indicated lapses in hygiene practices that need immediate attention. Moreover, issues surrounding the fulfillment of requests for care—like bed baths—were highlighted as significant shortcomings in service delivery.

Attention to dietary needs also emerged as an area requiring improvement across both facilities. While one reviewer praised the activity planner's friendliness and supportiveness, they pointed out that meal options seemed ill-suited for residents with specific health conditions such as diabetes. They stressed the importance of offering balanced meals rich in leafy greens instead of high-carbohydrate choices like bread and potatoes; failures to meet these dietary needs could lead to uncomfortable health repercussions for vulnerable individuals within these facilities.

At Magnolia Haven specifically, feedback suggested that more focus is needed on personalized care for each resident, especially those requiring closer observation or assistance with feeding themselves. One visitor voiced concern over electrical appliances malfunctioning or failing altogether—a situation that can jeopardize patient safety and comfort—and called for stricter inventory checks on equipment meant to aid residents in daily living activities. Ensuring functionality in assistive devices could make a notable difference in both quality of life and general satisfaction among residents.

Despite these criticisms regarding staffing efficiency and attentiveness to individual needs, many caregivers remain dedicated to providing quality service under challenging conditions characterized by high resident-to-staff ratios. Reviews show an acknowledgment from visitors about how demanding this work can be; however, consistent observations underline a pressing need for more thorough training or perhaps reevaluation within certain segments of staff performance at both Magnolia facilities. Ultimately, while there is recognition that Magnolia Health & Rehab possesses several commendable traits—including cleanliness and friendly interactions—the path toward enhancing overall care necessitates addressing existing concerns more comprehensively.

Physicians

• SE Pediatrics (0.1 miles)
• Tuskegee Medical and Surgical Center (0.2 miles)
• Stokes, Thomas - Fresenius Kidney Care Tuskegee (0.6 miles)
• Tallassee Family Care (14.7 miles)
• Hughston Clinic PC (15.3 miles)
• University Sleep Center (15.4 miles)
• Auburn Spine And Neurosurgery Center (15.6 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (14 miles)
• U-Save Pharmacy (14.6 miles)
• Health Mart Pharmacy (14.7 miles)
• Winn-Dixie (15.1 miles)
• Health Mart Pharmacy (15.1 miles)
• The Apothecary (15.6 miles)

Hospitals

• Quality of Life Health Services (1 miles)
• Central Alabama Veterans Health Care System East Campus (1.4 miles)
• Community Hospital (14.6 miles)
• New Day Senior Care (14.6 miles)

Places of Worship

• Butler Chapel Ame Zion Church (1.1 miles)
• Daniel Baptist Church (1.5 miles)
• Blessed By The Best Gospel Singers (7.5 miles)
• Southern Baptist Convention (10.6 miles)
• Liberty United Methodist Church (10.7 miles)
• Elam Baptist Church (11.6 miles)
• Southern Baptist Convention (11.6 miles)

Parks

• Abbott Park (1.2 miles)
• Tallassee Commercial Historic District (13.6 miles)
• Chewacla State Park (14.8 miles)
• Town Creek Park (16.4 miles)
• Donald E. Davis Arboretum (16.5 miles)
• Who Let The Dogs Out (16.9 miles)
• Fairway Drive (17.2 miles)

Restaurants

• G & S Soul Food Restaurant Tuskegee (2.4 miles)
• Larry Melvyns (12.9 miles)
• McDonald's (14 miles)
• Pannie-George's Kitchen (14.1 miles)
• El Ranchero (14.1 miles)
• Waffle House (14.2 miles)
• Voodoo Wing Company (14.4 miles)

Transportation

• U-Haul Neighborhood Dealer (13.6 miles)
• Village Transit Stop (16.5 miles)

Cafes

• Starbucks (15.7 miles)
• The Coffee Cat (17.2 miles)
• Rosshouse Coffee (17.5 miles)