Diversicare Of Montgomery
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2020 North Country Club Drive, Montgomery, AL 36106
For more information about senior living options: (844) 490-3973
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The center is described as a great facility with passionate and responsive leadership. The staff are friendly, professional, and genuinely engaged in caring for residents. The rehab staff is awesome and motivates residents to walk again. Diversicare of Montgomery is praised as an awesome center with caring and compassionate staff. Residents are treated like family, and the facility feels like home. Connie Jemison is professional and has a heart for the people, reflecting strong leadership. Quintella is extremely caring and compassionate about her residents. The facility is clean, well-maintained, and the atmosphere is welcoming. The director is kind, and the staff go above and beyond to meet residents' needs. The activity director is wonderful and makes the place feel just like home.
Diversicare workers are described as very unprofessional. Upon admission, the patient was not assessed and intake had not been completed for hours. Call bells were not answered for 30 minutes to 3 hours. Staff were observed standing at nurses' stations laughing and talking instead of assisting residents. Hygiene and cleanliness were severely lacking, with rooms not cleaned, water on the floor, and trash liners missing. Fresh towels were not provided daily; residents had to request them at the nursing station. A resident suffered a severe UTI and dehydration due to poor care, including being left unattended and found unresponsive at night.Diversicare of Montgomery, Alabama elicits a wide range of impressions from those who have interacted with it, with many reviewers praising the facility's warmth and leadership while others raise serious concerns about care, staffing, and hygiene. On one hand, several visitors describe a center that feels like a welcoming and well-managed place where residents are treated with care, kindness, and respect. They highlight friendly staff, clean rooms, and a family-like atmosphere that gives families confidence that their loved ones are in good hands. Names such as Connie Jemison, Felicia, Tammy, Rosalyn, and Reggie appear in multiple positive notes for their professionalism, accessibility, and personal touch. Families recount feeling seen and heard, appreciating the way staff members greet residents, explain routines, and engage with both patients and families. Phrases like "staff truly care about the residents' well-being," "treat residents like family," and "awesome center" recur in these uplifting accounts. The rehab team, in particular, is singled out by several reviewers for motivation and positive impact on recovery, with praise directed at staff who encouraged attempts to walk, and at the overall sense of teamwork and support.
Yet the experiences documented by other reviewers paint a very different picture, with serious concerns about neglect, responsiveness, and daily care. Some families describe a troubling lack of assessment and onboarding after admission, noting that patients could be left in a bed for hours without a full intake or evaluation. One reviewer recounts arriving to find their loved one in a room but without timely assistance or even basic checks, and another describes call bells that are routinely ignored for long stretches, sometimes up to three hours, with staff who appear disengaged or dismissive. The tone of these accounts is urgent and painful, underscoring fears that urgent needs - like help to the bathroom - go unmet for extended periods, sometimes accompanied by negative attitudes from staff and visible signs of disorganization at the nursing stations.
Hygiene and room maintenance also surface as recurring themes in the negative reviews. Several families report issues ranging from unsanitary conditions to a lack of clean linens and towels, water left on floors, and rooms not being cleaned promptly. There are particularly alarming anecdotes about episodes where residents were found in urine or feces, contributing to infections such as urinary tract infections and dehydration that required medical intervention. In one account, a hospital transfer followed a severe decline in health, including septic complications and a need for ICU care, with questions raised about what was happening during the hours when staff were not actively attending to the patient. These stories emphasize a fear of systemic short-staffing and inadequate oversight that could jeopardize resident safety.
Another strand of the negative feedback centers on communication and accountability. A reviewer recounts repeatedly reporting concerns to a supervisor and receiving assurances of improvement that never materialized, with frustration mounting as complaints went unaddressed. There is also an anecdote about a nurse's blunt refusal - "hell naw" - to assist with a bedpan, illustrating a perceived lack of empathy and willingness to help residents with basic needs. Taken together, these experiences convey a perception that some staff members may be overwhelmed by demand, while others may not be fully committed to the level of care families expect for themselves or their loved ones.
Despite these distressing stories, a broader picture emerges of a facility that can, for some families, deliver exceptional care and a strong sense of community. A number of reviewers praise the same facility for its cleanliness, organized environment, and attentive care, noting reliable communication from the nursing and rehab teams and a facility atmosphere that feels warm and inviting. Names highlighted for positive leadership and professionalism - such as Connie Jemison, Ms. Tammy, Ms. Felicia, and Ms. Rosalyn - are repeatedly associated with a culture of respect, prompt attention to concerns, and residents who appear to thrive under well-coordinated care. Visitors recount being able to visit at convenient times, and many express gratitude for staff who go above and beyond to support recovery, daily living activities, and emotional well-being.
In sum, the reviews present a facility that provokes strong and mixed reactions. On one side stands a narrative of dedicated professionals, clean spaces, and compassionate caregivers who create a home-like environment and contribute to meaningful improvements in residents' health and happiness. On the other side are accounts of delays, perceived neglect, hygiene lapses, and upsetting encounters that raise legitimate questions about staffing adequacy, accountability, and ongoing quality improvement. For families considering Diversicare of Montgomery, the range of experiences suggests a careful, case-by-case assessment: some residents may benefit from a highly supportive, well-run environment, while others may encounter significant challenges that require proactive advocacy and ongoing oversight from administrators, family members, and, if needed, external agencies.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Montgomery Regional Apt (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Diversicare Of Montgomery is an assisted living community located in Montgomery, AL. Our residents enjoy a wide range of amenities to ensure their comfort and well-being. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and socialization, private bathrooms in each apartment, restaurant-style dining options, a small library for leisure reading, telephone access within the facility, transportation arrangements for non-medical needs and appointments with doctors and specialists as well as a wellness center and Wi-Fi/high-speed internet connectivity.
In terms of care services provided at Diversicare Of Montgomery Assisted Living community includes 24-hour call system availability to ensure residents' safety and peace of mind. Our trained staff provides around-the-clock supervision and assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers for those who may require mobility support. Special dietary needs are catered to with diabetes diets available along with meal preparation and service. Medication management is provided to ensure proper administration of medications according to individual prescriptions. A mental wellness program is in place to promote emotional well-being among our residents.
Our dining options are designed to accommodate special dietary restrictions so that all residents can enjoy delicious meals tailored to their specific needs.
At Diversicare Of Montgomery we believe that staying active and engaged is important for physical health and mental wellbeing; therefore we offer a variety of activities including fitness programs designed specifically for seniors' exercise needs. Planned day trips allow residents to explore the surrounding area and experience new things while resident-run activities provide opportunities for socializing within the community itself. Scheduled daily activities ensure that there is always something new to participate in.
Our convenient location offers easy access to several nearby amenities including two cafes, two parks, twelve pharmacies, thirty-three physicians, thirty-three restaurants, four places of worship, and three hospitals.
At Diversicare Of Montgomery Assisted Living community, we strive to create a warm and supportive environment where residents can enjoy their retirement years with the peace of mind that comes from knowing they are well cared for.
This part of Montgomery, Alabama offers a diverse range of amenities that cater to the needs and preferences of seniors. With multiple pharmacies located within a short distance, accessing medication and healthcare services is convenient. There are also various dining options nearby, ranging from fast food chains like Burger King and McDonald's to local cafes such as Down The Street Cafe. Additionally, there are reputable physicians and medical centers in close proximity for easy access to healthcare services. Places of worship like Eastern Hills Baptist Church and First Baptist Church provide opportunities for spiritual fulfillment, while parks like Blount Cultural Park offer beautiful outdoor spaces for relaxation and recreation. The presence of hospitals such as Baptist Medical Center South ensures that quality healthcare is readily available in the area. Overall, this part of Montgomery is an ideal location for seniors looking for a vibrant community with access to essential services and recreational facilities.
Diversicare Of Montgomery is located at 2020 North Country Club Drive, Montgomery, AL 36106 in Montgomery County, Alabama
Diversicare Of Montgomery on seniors.fyi includes 6 photos including images showing interior, dining, physical therapy, exercise equipment, decor, spacious, healthcare, residential building, and more.
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Interior
Decor
Landscaping
Exercise Equipment
Healthcare
Physical Therapy
