Diversicare Of Montgomery
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Information last verified:
2020 North Country Club Drive, Montgomery, AL 36106
For more information about senior living options: (844) 490-3973
The staff at Diversicare are kind, professional, and attentive, and communicate clearly with families about the care plan. The facility is clean and residents are treated like family. The rehab team is awesome and motivates residents to reach their mobility goals. The leadership is passionate, responsive, and caring, creating a positive center. Families feel welcomed and grateful for the warm, home-like atmosphere. The therapy department is great, with friendly and knowledgeable staff. Connie Jemison is a professional administrator whose leadership positively impacts patient care. Kenyatta is described as a saving grace, showing exceptional care for residents.
They claim Diversicare is not suitable for loved ones needing care, alleging the staff do the bare minimum and residents are left unattended and deteriorating. They describe the staff as unprofessional and unresponsive, with calls for assistance taking hours and employees displaying attitude. They label the facility a disgrace that needs to be closed ASAP. They recount neglect leading to serious health issues, including residents sitting in urine and feces and developing UTIs or dehydration. They report poor hygiene and cleanliness, with rooms dirty, linens soaked, water on the floor, and towels not refreshed. They note safety and care failures, such as bed alarms not being attended and some staff giving rude or abusive responses. They mention abuse and disrespect, including abusive language toward residents and claims of physical harm. They report substandard food and the presence of pests, including a bug in food and rumors of a rat. They caution others not to send loved ones there.Diversicare of Montgomery is best suited for families pursuing rehabilitation and post-acute care in a setting where a large portion of the staff can deliver warmth, genuine care, and professional attention when operations run smoothly. On the strongest days, the team, including front-desk staff, nurses, and the rehab professionals, works with families to explain the care plan, and leadership that is visibly engaged can translate into a calm, home-like atmosphere. For residents who benefit from structured therapy, steady motivation to regain mobility, and a culture where residents feel treated like family, Diversicare can offer meaningful progress and a sense of safety and belonging. The rehab department in particular stands out as the core strength, with several families noting tangible improvements in walking and daily function when therapy is well-coordinated and supported by a responsive team.
However, families should consider alternatives if day-to-day reliability, safety, and meticulous hygiene are non-negotiables. The reviews repeatedly flag sudden shifts in care quality by shift, long delays in assistance after pressing a call light, and inconsistencies in basic care tasks. When the expectation centers on consistent, attentive help, reliably clean rooms, and dependable medication administration, Diversicare’s record raises serious questions. For loved ones who require constant supervision, have complex medical needs, or are especially vulnerable to infections or falls, a facility with a more consistently high level of daily care may be a safer match. In short, this community demands careful, ongoing oversight from families or guardians who can advocate daily.
The strongest pros center on the humanity of the staff and the quality of rehab when staffing is sufficient. Many reviewers highlight leaders and caregivers who are kind, professional, and engaged, with the atmosphere described as warm and family-like when things run smoothly. The rehab team is repeatedly praised for expertise, motivation, and progress, and the facility’s cleanliness and orderliness are noted by several families as a positive baseline. Administrators and directors are singled out by those who feel well-supported and confident in the overall direction of care. Taken together, Diversicare can deliver an uplifting, effective rehabilitation experience and a sense of connection to a caring community when the operational parts align.
Yet the cons cannot be dismissed, because they appear across a broad swath of experiences. The most persistent concerns involve slow or unreliable call-light responses, with residents waiting long periods for help; uneven medication practices; and rooms that are not consistently clean or properly stocked. Reports of hygiene lapses, urine and feces in rooms, soaked linens, and inadequate housekeeping, underscore a potential risk to health and dignity. Alarming anecdotes of neglect, rough or dismissive treatment, and even accusations of abuse appear in multiple accounts, painting a picture of a facility where patient safety hinges on which shift is present and how rigorously oversight is applied. Food quality and overall environmental conditions also surface as recurring grievances, contributing to an impression that care quality can be highly variable.
balancing the positives against the negatives reveals a straightforward calculus. For families prioritizing strong rehabilitation outcomes and a care culture that genuinely feels like family, Diversicare offers real value, provided vigilant, proactive oversight remains in place and expectations are clearly defined. The major risk, however, is the potential for inconsistent daily care, safety lapses, and hygiene failures that can erode trust and undermine recovery. If choosing this community, clinicians and families should insist on concrete guarantees: a detailed, achievable rehab plan with predictable schedules; transparent staffing levels and assigned caregivers on each shift; rapid call-light response metrics; daily housekeeping with verifiable cleanliness checks; and regular, structured family conferences to review progress and address concerns. A probationary or trial-stay period with explicit milestones can help separate the good days from the bad and determine whether the environment truly supports long-term wellbeing.
Ultimately, Diversicare of Montgomery represents a high-stakes decision. It can be a solid fit for families seeking rehabilitative focus and a warm, personable environment, but only with unwavering oversight and a readiness to escalate or switch plans if care quality dips. For those whose chief requirement is consistently reliable daily care, rigorous safety, and impeccable hygiene, exploring other options is strongly advised. Prospective families should arrange a thorough tour with a focus on rehab availability, actual staffing patterns, and the cleanliness of resident rooms, then corroborate impressions with the latest state inspections and independent resident feedback. If the decision is to move forward, approach placement as a structured, accountability-driven process, clear milestones, concrete protections, and exit triggers, to ensure the promising aspects, compassionate care, effective therapy, and a welcoming community, stand up to scrutiny and truly serve the loved one’s recovery and daily life.
138 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Montgomery Regional Apt (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Diversicare Of Montgomery is an assisted living community located in Montgomery, AL. Our residents enjoy a wide range of amenities to ensure their comfort and well-being. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and socialization, private bathrooms in each apartment, restaurant-style dining options, a small library for leisure reading, telephone access within the facility, transportation arrangements for non-medical needs and appointments with doctors and specialists as well as a wellness center and Wi-Fi/high-speed internet connectivity.
In terms of care services provided at Diversicare Of Montgomery Assisted Living community includes 24-hour call system availability to ensure residents' safety and peace of mind. Our trained staff provides around-the-clock supervision and assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers for those who may require mobility support. Special dietary needs are catered to with diabetes diets available along with meal preparation and service. Medication management is provided to ensure proper administration of medications according to individual prescriptions. A mental wellness program is in place to promote emotional well-being among our residents.
Our dining options are designed to accommodate special dietary restrictions so that all residents can enjoy delicious meals tailored to their specific needs.
At Diversicare Of Montgomery we believe that staying active and engaged is important for physical health and mental wellbeing; therefore we offer a variety of activities including fitness programs designed specifically for seniors' exercise needs. Planned day trips allow residents to explore the surrounding area and experience new things while resident-run activities provide opportunities for socializing within the community itself. Scheduled daily activities ensure that there is always something new to participate in.
Our convenient location offers easy access to several nearby amenities including two cafes, two parks, twelve pharmacies, thirty-three physicians, thirty-three restaurants, four places of worship, and three hospitals.
At Diversicare Of Montgomery Assisted Living community, we strive to create a warm and supportive environment where residents can enjoy their retirement years with the peace of mind that comes from knowing they are well cared for.
This part of Montgomery, Alabama offers a diverse range of amenities that cater to the needs and preferences of seniors. With multiple pharmacies located within a short distance, accessing medication and healthcare services is convenient. There are also various dining options nearby, ranging from fast food chains like Burger King and McDonald's to local cafes such as Down The Street Cafe. Additionally, there are reputable physicians and medical centers in close proximity for easy access to healthcare services. Places of worship like Eastern Hills Baptist Church and First Baptist Church provide opportunities for spiritual fulfillment, while parks like Blount Cultural Park offer beautiful outdoor spaces for relaxation and recreation. The presence of hospitals such as Baptist Medical Center South ensures that quality healthcare is readily available in the area. Overall, this part of Montgomery is an ideal location for seniors looking for a vibrant community with access to essential services and recreational facilities.
Diversicare Of Montgomery is located at 2020 North Country Club Drive, Montgomery, AL 36106 in Montgomery County, Alabama
Diversicare Of Montgomery on seniors.fyi includes 6 photos including images showing interior, dining, physical therapy, exercise equipment, landscaping, lobby, waiting area, windows, and more.
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Interior
Decor
Landscaping
Exercise Equipment
Healthcare
Physical Therapy
