Jacksonville Health And Rehabilitation
Save410 Wilson Drive Southwest, Jacksonville, AL 36265
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a complicated picture of Jacksonville Nursing Home and Rehabilitation Center, with experiences ranging from glowing tributes to alarming warnings. On the positive end, several visitors and former residents describe a facility that feels clean, inviting, and almost homelike. One account notes that the place is "clean and pretty," with a scent that matches the appearance, and emphasizes that it stands out among multiple similar places the writer has visited or worked in. The writer even compares it to other group homes and says this is the place they would trust for their own loved ones. The sense of warmth and belonging is a recurring thread, with many reviewers remarking that the staff treat residents with kindness and foster a familial atmosphere where residents know their caregivers and feel comfortable around them.
In particular, the therapy and rehabilitation teams receive strong praise in several accounts. A patient recovering at the facility highlights the nursing staff, technicians, dietary staff, custodians, activities directors, nurse practitioner, and doctor, but gives special commendation to the physical therapy group - Megan, Ashley, Mykeicia, Charlotte, Jill, and JeRon - acknowledging that they treated the writer with dignity and respect and even "serenaded" them each time they visited. The praise extends beyond clinical care to personal interactions that helped the patient feel valued and supported, reinforcing the impression that the staff's dedication goes well beyond routine care.
Other reviewers reinforce this positive impression with additional specifics. A resident named Silena Donley raves about therapy and the staff's attentiveness, the supportive environment, and even small daily pleasures like meals and desserts. She describes immersive care from the time she arrived, noting significant improvements in mobility and expressing gratitude toward the kitchen staff, the doctors, the PA, housekeeping, and the front desk for maintaining a smooth, supportive experience. The same thread of high-quality care appears in positive mentions of other staff members - nurses, CNAs, and aides who keep residents safe, fed, and comfortable. Some reviews also celebrate the accessibility and responsiveness of nurses and medication staff, who are praised for promptly delivering what patients need.
Mixing in some of the mid-range and positive-to-mixed experiences, one reviewer recounts an overall favorable encounter with a specific caregiver (Daisy) during a visit, while acknowledging that not all staff members share the same level of engagement or compassion. This review points to variability in how staff respond to needs, with some nurses and doctors dotting the experience with frustration over communication gaps. While the floor nurse Daisy is singled out as fabulous, other staff are described as too busy or lacking in proactive communication, and the reviewer cautions that some doctors can come across as "pill pushing elitists" with insufficient attention to side effects and collaborative planning. Nonetheless, the reviewer concedes that the activities department and some caregivers bring real value, and that results can be achieved when staff push for better interactions and coordination.
The broader, more cautionary notes focus on serious concerns about facility conditions, admissions practices, and staffing dynamics. A particularly stark account details pervasive environmental and hygiene problems: pests such as roaches, spiders, rats, and bed bugs; mold in multiple areas; overpowering odors in hallways; litter, including cigarette butts; and neglect leading to wounds that worsen, including tunneling wounds and even maggot infestations in untreated wounds. The reviewer also describes a facility that struggles with inconsistent admission and staffing quality, where some workers face retaliation for reporting issues and where state inspections reveal uneven licensing compliance. Allegations include mistreatment of residents, with some abuses allegedly going unaddressed to protect the facility's image, and a troubling pattern of staff being shuffled around to cover shortages while residents suffer from malnutrition and dehydration.
This same account voices concerns about nursing and CNA performance, suggesting a mix of devotion and disregard. While some nurses appear committed, others are implied to prioritize salary over patient care. Medication handling is called into question, including instances of medication mishandling and narcotics theft, with suggestions that problems are sometimes swept under the rug to protect licenses rather than resolved. Supplies for residents are said to be frequently unavailable, compounding the challenges of delivering proper care. CNAs are described as hard to locate, with some shirking responsibilities, contributing to risks such as choking and aspiration. The added expectation that CNAs provide nightly showers in an already understaffed setting is viewed as an unreasonable burden that could compromise care quality.
Taken together, the reviews present a facility that can deliver exceptional, compassionate care in certain contexts - especially where dedicated staff, engaged therapists, and supportive daily routines create a welcoming and effective rehabilitation environment. Yet they also reveal a troubling undercurrent: inconsistent staffing, gaps in supervision and communication, and serious environmental and care-related deficiencies that can profoundly affect residents' health and safety. The most alarming passages urge families to scrutinize the facility closely, noting that the bright, polished moments of care may be offset by conditions and practices that could jeopardize well-being if left unaddressed. In closing, readers are left with a nuanced impression: for some families, this center can be a place of genuine help and kindness; for others, it raises red flags that merit careful consideration and, in some cases, seeking alternatives that prioritize consistent, transparent, and fully licensed care.
Jacksonville Health And Rehabilitation in Jacksonville, AL is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. The community is designed to provide comfort, convenience, and a vibrant lifestyle for seniors.
Residents at Jacksonville Health And Rehabilitation can enjoy top-notch amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished environment. The community also features a dining room where residents can savor delicious meals prepared by professional chefs in a restaurant-style setting. Special dietary restrictions are accommodated to ensure every resident's nutritional needs are met.
To enhance the overall well-being of its residents, Jacksonville Health And Rehabilitation provides various care services including assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system and supervision offer peace of mind knowing help is readily available whenever needed. Medication management ensures that prescribed medications are taken accurately and on time.
The community believes in promoting mental wellness among its residents and provides dedicated programs to support their emotional and cognitive health. Regularly scheduled activities and fitness programs help residents stay active and engaged. Planned day trips allow them to explore nearby attractions while resident-run activities provide opportunities for social interaction within the community.
Jacksonville Health And Rehabilitation is strategically located near several amenities that enrich the lives of its residents. With two cafes nearby, residents can enjoy outings with friends or family members for coffee or meals outside the community. The presence of two parks allows for leisurely walks or picnics amidst nature's beauty. Close proximity to five pharmacies ensures quick access to medications while having five physicians nearby guarantees convenient medical care when necessary.
Moreover, the community is conveniently situated near 15 restaurants offering various dining options for those seeking culinary adventures. For spiritual fulfillment and engagement within the local community, there are six places of worship nearby where residents can attend religious services or participate in relevant activities.
In case of medical emergencies, residents can take comfort in having two hospitals nearby, ensuring they receive prompt and specialized care when required. The community also provides transportation arrangement services for both non-medical purposes as well as doctor's appointments.
Overall, Jacksonville Health And Rehabilitation is a warm and welcoming assisted living community that focuses on providing excellent care, fulfilling amenities, and a vibrant lifestyle all within a convenient and accessible location.
Jacksonville Health And Rehabilitation is located at 410 Wilson Drive Southwest, Jacksonville, AL 36265 in Calhoun County, Alabama
Jacksonville Health And Rehabilitation on seniors.fyi includes 4 photos including images showing building, landscaping, parking, outdoor, entrance, architecture, tree, trees, and more.
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