Jacksonville Health & Rehab in Jacksonville, AL

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Jacksonville Health & Rehab Jacksonville Health & Rehab

Jacksonville Health & Rehab in Jacksonville, AL

Information last verified:

410 Wilson Dr SW, Jacksonville, AL 36265

For more information about senior living options: (844) 490-3973

3.4 from 55 reviews
5 stars
28
4 stars
5
3 stars
3
2 stars
1
1 stars
18

Overall Review of Jacksonville Health & Rehab

Pros

  • pro The staff are kind and on top of treating their patients.
  • pro Residents know their staff well and feel like family.
  • pro The facility is clean, pretty, and has a pleasant smell.
  • pro The rehabilitation team is amazing and helps residents regain mobility with dignity and respect.
  • pro The admissions process is easy and staff help with insurance benefits.
  • pro The food is delicious and plentiful.
  • pro The therapy department and nursing staff are caring, friendly, and competent.
  • pro The facility atmosphere is wonderful, welcoming, and full of smiles.
  • pro The staff consistently show a positive attitude and make families feel welcome.

Cons

  • pro This facility is disgusting, with bed bugs, spiders, and roaches reported for years.
  • pro The rooms are old and in disrepair, with holes in the walls and creaky beds.
  • pro The food is often inadequate, smelling and tasting awful and not matching the menu descriptions.
  • pro Staffing is inconsistent and often insufficient, leading to malnourished and dehydrated residents.
  • pro Some nurses and CNAs appear uncaring and seem to work primarily for a paycheck.
  • pro Administration is condescending and communication with families is poor.
  • pro There have been reports of mistreatment and improper discharges that endanger patients.

Review

Jacksonville Health & Rehab is best suited for families pursuing short-term rehabilitation where a warm, hands-on rehab and nursing team can make a tangible difference in daily progress. This community tends to shine for residents who respond well to therapy and thrive on regular human contact from attentive CNAs, nurses, and therapists who treat progress as a team effort. It is a practical choice for those who want visible, day-to-day engagement from staff, a clean-feel environment, and a facility that feels like a close-knit care network. Those who prioritize a consistently flawless operational record, ironclad infection control, and flawless administrative communication should be prepared to look elsewhere.

On the upside, the rehab department often earns the strongest praise. Several residents and family members recount meaningful progress through physical therapy, occupational therapy, and speech therapy, with particular staff members singled out for dedication and encouragement. The overall atmosphere in many reports is friendly and supportive, with a focus on patient dignity and a sense of family among staff and residents. Cleanliness and a pleasant front-end experience recur as positive markers in numerous accounts, and for many families the daily demeanor of caregivers, nurses, aides, and activity staff, translates into reassurance during a stressful transition.

Yet the facility carries a heavy burden of credible concerns that cannot be ignored. A substantial number of reviews describe pests, unpleasant odors, aging infrastructure, and inconsistent room conditions, sometimes paired with gaps in communication. There are persistent questions about staffing levels and reliability, with repeated complaints about medication management, timely administration, and anecdotal reports of neglect or insufficient supervision. A recurring theme is that some staff members, at times, fail to meet expectations for compassion or responsiveness, and administrative interactions can feel dismissive or unhelpful to families seeking clarity.

These opposing forces, careful, capable rehab teams and a core level of warmth versus serious operational and safety concerns, define the offsetting dynamic. For families focused on therapy-driven recovery, the strong therapists, responsive nurses, and the overall patient-facing culture can yield meaningful, sometimes rapid progress. However, the amplification of safety, cleanliness, and consistent care gaps means these gains may be offset by ongoing frustrations, especially for long-term or complex needs. In practical terms, success hinges on proactive family involvement: frequent visits, explicit oversight of medication routines, and real-time checks on room conditions, nutrition, and discharge planning.

Consider alternatives if safety and reliability are non-negotiable. If infections control, pest management, dignified long-term care, and consistently well-coordinated medical oversight are critical, other facilities with stronger state survey records and steadier staffing may better serve the priority needs. For families whose loved one requires steady CNA coverage, tightly managed medication protocols, and transparent administrative communication, it is prudent to compare options with current inspection histories, ask pointed questions about staffing ratios, and request recent performance data before committing.

The practical verdict: Jacksonville Health & Rehab can be a compelling pick for rehab-focused stays where the emphasis is on meaningful progress and a supportive, family-like staff environment. When those elements align, the experience can be reassuring and even uplifting. But the weight of recurring concerns around pests, facility conditions, staffing consistency, and discharge handling means serious due diligence is essential. Tour the campus, audit the care plan process, speak directly with the rehab team and the administrator, and request a transparent review of state survey results. If the goal is steady, high-quality long-term care with predictable operations, this community should be weighed against well-established alternatives; if the goal is aggressive rehab in a caring setting and ongoing family oversight is feasible, it remains a viable option to consider.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Jacksonville Health & Rehab is a leading assisted living community located in the charming city of Jacksonville, AL. Our dedicated team provides outstanding care and support to residents requiring skilled nursing facility services in a warm and welcoming environment.

At Jacksonville Health & Rehab, we prioritize the well-being of our residents by offering an array of exceptional amenities. Our devotional services, held off-site, cater to residents' spiritual needs and provide a comforting atmosphere for reflection and worship. Additionally, our indoor common areas create spaces for socializing and building connections among residents.

We understand the unique needs of individuals with diabetes and offer specialized diabetic care services. Our highly trained staff members are equipped to handle the complexities that come with managing diabetes, ensuring that residents receive proper attention and assistance in maintaining their health.

While providing excellent care is our utmost priority, we also strive to enhance our residents' quality of life through engaging activities. Devotional activities held offsite offer opportunities for spiritual growth and connection with others who share similar beliefs.

Located in close proximity to various amenities, our community ensures convenience for our residents. With two nearby cafes, residents can enjoy delicious meals or meet friends for a casual gathering. The presence of two parks nearby allows for leisurely strolls amidst nature's tranquility. Additionally, having five pharmacies nearby ensures easy access to medications and healthcare supplies.

Residents can also benefit from the availability of five physicians nearby who can provide comprehensive medical care as needed. For dining options, there are fifteen restaurants within reach that offer diverse culinary experiences for residents to enjoy. With six places of worship close by, individuals can maintain their religious practices effortlessly. Lastly, having two hospitals nearby provides added peace of mind knowing that urgent medical attention is readily accessible when needed.

Jacksonville Health & Rehab is committed to creating a comfortable and supportive environment where seniors can thrive. We invite you to visit our community and experience firsthand the exceptional care we provide.

Nearby Places of Interest

Cafes

  • Starbucks (0.2 miles)
  • Lin Jin (0.4 miles)

Restaurants

  • Jack's (0.3 miles)
  • Cook Out (0.3 miles)
  • Kt Pho Asian Restauran (0.3 miles)
  • Loco Mex (0.4 miles)
  • McDonald's (0.5 miles)
  • Jefferson's (0.5 miles)
  • Momma Goldberg's Deli (0.5 miles)

Places of Worship

  • Haynevilleprsbt Chr Of Jcksnvlle (0.3 miles)
  • First Presbyterian Church (0.3 miles)
  • Congregational Holiness Church (0.4 miles)
  • West Side Baptist Church (0.8 miles)
  • New Hope Missionary Baptist (0.9 miles)
  • Southern Baptist Convention (0.9 miles)
  • Southern Baptist Convention (5.1 miles)

Pharmacies

  • Crow Drug (0.4 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.5 miles)
  • Walmart Pharmacy (1.5 miles)
  • Jacksonville Discount Pharmacy (1.6 miles)
  • Martin's Pharmacy - Golden Springs (11.5 miles)

Parks

  • Jacksonville Park & Rec (0.5 miles)
  • Germania Springs Dog Park (2.7 miles)
  • Jaycee Park (11.2 miles)

Physicians

  • Festok Pediatrics (0.9 miles)
  • Mediplex (1.6 miles)
  • Genta Medical Clinic (1.6 miles)
  • Genesis Geriatric Services (1.7 miles)
  • Doctor Directory (1.8 miles)
  • Cancer Care Center of Anniston (6.8 miles)
  • Urquhart Plastic Surgery (6.9 miles)

Hospitals

  • RMC Jacksonville (1.8 miles)
  • Jacksonville Medical Center (1.8 miles)
  • Stringfellow Wound Care (10.4 miles)
  • Anniston Hma (10.4 miles)
  • RMC Women's Children's Pavilion (11.1 miles)

Transportation

  • U-Haul (10.5 miles)

Frequently Asked Questions

Where is Jacksonville Health & Rehab?

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Related Resources

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