Diversicare Of Big Springs is a nursing home community in Huntsville, AL.
Information last verified:
500 Street. Clair Avenue Southwest, Huntsville, AL 35801
For more information about senior living options: (866) 208-4318
Residents and families report unanswered calls and slow responses.
Multiple reviews describe difficulty reaching staff by phone and delays when residents need help. Residents mention call buttons going unanswered for long stretches, along with situations where someone had to escalate repeatedly to get attention. A related complaint is that even the main line often did not connect.
Food quality and timing are recurring concerns in reviews.
Several reviews mention problems with meal quality, including food described as not fit to eat and meals arriving cold. Others describe missed meals or delays, with families having to follow up to ensure someone received food. Dining is listed as restaurant-style service, but the reviews focus more on inconsistencies residents experienced day to day.
Therapy teams are praised for helping residents return home.
Across multiple reviews, families describe PT/OT and the rehab team as a standout part of the experience. One reviewer credits the rehab department with helping a resident with dementia after a fall, while others say therapy worked to improve mobility and speech after hospital stays. The common takeaway is that therapy goals and progress are where residents see the most support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
145 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Huntsville International (12 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesDiversicare Of Big Springs is located at 500 Street. Clair Avenue Southwest, Huntsville, AL 35801 in Madison County, Alabama
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