513 Pineview Avenue, Glencoe, AL 35905
For more information about senior living options: (844) 490-3973
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They praised the staff and administrators at Coosa Valley Health & Rehab for taking such good care of their mother. They described the Enhabit hospice team from Marshall County and the Gadsden area as amazing and a blessing, offering support, love, and information with genuine care. They felt like they were part of a team working together for the good of their mother and their family. They expressed heartfelt gratitude to the staff for their care. They felt the staff had become their family. They appreciated being kept informed and supported during end-of-life care.
They described the staff as horrible and the facility as the worst place to care for a loved one. They claimed residents were left in a mess for hours and clothes were lost. They alleged nurses were overworked and the facility was chronically short-staffed, with no loyalty from administration. They asserted racism and discrimination were present and that the place was dirty and nasty. They said materials and critical information were withheld from workers, especially during the pandemic. They felt betrayed and blamed the staff for their mother's death, expressing guilt for trusting the facility.The collection of accounts paints a complicated and intensely emotional portrait of Coosa Valley Health & Rehab. One family member recalls the initial warmth and care from the staff, describing the employees as a second family who extended genuine love and support to their uncle Bedford. The sense of reassurance was strong enough to convince them to temporarily place their mother at the facility, with the understanding that she would be well cared for while arrangements were made at home. The family members speak with gratitude about the people who showed them kindness during a difficult time, including the Enhabit hospice teams from Marshall County and the Gadsden area, who they say helped them navigate end-of-life care with compassion and clear communication. In that moment, the staff appeared to be part of a caring team surrounding CarolAnn, their mother, and the family.
Sadly, the hopeful impression is sharply contrasted by a devastating sequence of events surrounding the mother's stay. The mother left the hospital in good condition, spent only one night at the nursing home, and early the next morning she texted for help. The family didn't hear the message in time, and approximately an hour and a half later they received a call from the facility saying she had passed away. There are serious questions raised about the timeline and the consistency of the information they were given. The facility asserted she was "great" at 6:30 a.m., yet the text they received suggested she needed urgent assistance and even called 911 in her mind. The family expresses a deep, enduring sense of guilt and a conviction that something went terribly wrong under the care of the facility, insisting that ignoring warning signs was a grave mistake they will live with forever.
Beyond this tragic incident, there is a strong current of praise for the hospice teams and a handful of caregivers who stood out during the process. The family specifically thanked Kim, Gary, and the broader staff at Coosa Valley Health & Rehab for the care of their mother, as well as the Enhabit hospice teams in the region, for their support, openness, and involvement. They emphasize feeling part of a collaborative effort that prioritized their loved one's comfort and dignity. This appreciation underscores that, in the midst of grief, there were moments of genuine care and professional kindness that helped the family navigate the end-of-life moment with a sense of partnership and reassurance.
However, other voices in the narrative recount alarming and distressing experiences that cast a shadow over the facility. One aunt's story describes a patient who arrived walking and talking, only to encounter a cascade of concerns about oversight and safety. She recalls a sense that regulators or oversight bodies (DHR) should have been watching more closely, and she recounts a confrontation with a staff member who seemed to imply that the situation was critical. The language in this account is stark and urgent, conveying a fear that loved ones were not being protected or properly attended to, and an impression that the care environment could become dangerous or neglectful in everyday operations.
A striking thread running through several reviews is a stark warning about racism and discrimination within the facility. One particularly incendiary post uses overtly racist language, urging Black people to stay far away from the place and describing racism and discrimination as pervasive and unacceptable. While this language is harmful and unacceptable in any context, its presence in the reviews is an important part of the overall sentiment being conveyed by some commenters: they feel not only that the care was lacking, but that there were serious ethical and interpersonal failures connected to the institution. The post also characterizes the facility as dirty and untrustworthy, adding to the sense of danger and danger in care.
Other reviewers amplify a sense of danger and fear by delivering blunt, high-stakes warnings about working there. Statements like "IF YOU VALUE YOUR LIFE DON'T WORK HERE" convey a perception that the facility is unsafe for both residents and staff. They describe a pattern of being unprepared during emergencies, withholding materials during the pandemic, and a culture where employees are treated as expendable. Reports of short staffing, rushed and overwhelmed caregivers, and a system that protects itself at the expense of residents' health and dignity surface repeatedly, painting a bleak picture of day-to-day operations and priorities.
A portion of the testimonies comes from former staff members who claim the administration shows little loyalty or respect for caregivers who try to do good work. They describe dedicated nurses who were fired for unclear reasons, chronic understaffing, and a culture that discourages loyalty and long-term commitment. These internal perspectives emphasize that the facility's struggles are not only about residents' care but also about how the organization treats its own employees - an issue that, in their view, directly affects the quality of care residents receive. The sentiment is that high turnover and morale problems stem from management choices rather than uncontrollable circumstances.
The final impression is a stark accumulation of grievances: families describe a place where loved ones can be left in distress, where clothes are misplaced, and where basic tasks like laundry and personal care are inconsistently handled. The repeated warnings - about not entrusting a family member to the facility, about the institution's management and staffing, and about the broader culture within the building - leave readers with a sense of caution. The overarching message is not merely that some patients received uneven care, but that the environment described by these accounts was unsafe, under-resourced, and at times dismissive of the needs and dignity of both residents and the people who care for them. For anyone evaluating this facility, the recurring themes suggest a strong need for independent review, thorough oversight, and careful consideration of whether this is the right place for a loved one, especially in moments of vulnerability and end-of-life care.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coosa Valley Health And Rehab in Glencoe, AL is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. With a beautiful and soothing environment, this community provides a comfortable and nurturing space for seniors to thrive.
Residents can enjoy the convenience of having a beauty salon on-site, ensuring that they always look and feel their best. They can also relax and unwind while watching their favorite shows on cable or satellite TV in the privacy of their own living spaces. Community-operated transportation is readily available for those who require assistance with getting around town or attending appointments.
For those who enjoy staying connected in the digital world, there is a well-equipped computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by the skilled staff. Special dietary restrictions are accommodated to ensure everyone's nutritional needs are met.
The community promotes an active lifestyle through various amenities such as a fitness room and outdoor spaces like gardens. Residents can engage in physical activities or simply appreciate nature's beauty. There is also a gaming room for entertainment purposes and a small library for book lovers to indulge in their literary passions.
Housekeeping services provide residents with a clean and tidy living space, allowing them to focus on enjoying life without worrying about chores. Move-in coordination ensures that the transition into this community is smooth and stress-free for new residents.
Care services are available around-the-clock, ensuring that residents receive prompt assistance whenever needed. The staff provides support with activities of daily living including bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, giving both residents and their families peace of mind.
A mental wellness program promotes emotional well-being among residents, fostering an environment that values mental health alongside physical health. Transportation arrangements are made not only for non-medical purposes but also specifically for doctors' appointments, making healthcare easily accessible.
The community is well-situated in Glencoe, AL, with parks, pharmacies, physicians, restaurants, places of worship, and hospitals all conveniently located nearby. This allows residents to remain connected to the broader community and access essential services when needed.
Coosa Valley Health And Rehab is a supportive and nurturing assisted living community that provides exceptional care and amenities for its residents. With its comprehensive offerings and convenient location, it offers a welcoming environment where seniors can live comfortably and age gracefully.
Coosa Valley Health And Rehab is located at 513 Pineview Avenue, Glencoe, AL 35905 in Etowah County, Alabama
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