Physical Rehab-Mercy Medical | Photos and Reviews

Name: Physical Rehab-Mercy Medical
Address: 101 Villa Dr, Daphne, AL, 36526
Telephone: (334) 621-4200
Rating: 2

Physical Rehab-Mercy Medical in Daphne, AL

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101 Villa Dr, Daphne, AL 36526

To contact a resident: (334) 621-4200

For more information about senior living options: (866) 208-4318

2 from 28 reviews

5 stars

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1 stars

Overall Review of Physical Rehab-Mercy Medical

common 8 reviews mention this

Rehab therapy gets mixed results

Rehabilitation therapy is described positively, especially on rehab floors.

Several reviews describe rehab therapy and physical therapy as helpful, with therapists and rehab staff portrayed as attentive and caring. A few reviewers also say their loved one had good experiences during rehabilitation stays. At the same time, other reviews criticize the facility’s care quality overall, so results seem to depend on the floor and day-to-day experience.

caveat 12 reviews mention this

Cleanliness and odors raise alarms

Cleanliness problems and unpleasant odors come up repeatedly in reviews.

Multiple residents or families describe unsanitary conditions, including strong odors, dirty hallways, and issues they connect to mold or lack of upkeep. Some reviews also describe residents left in soiled conditions, wet bathrooms, or urine pooling in shared spaces. Even among more positive comments, several reviewers still emphasize cleanliness as a point they noticed—while the majority of negative reviews describe the opposite.

caveat 12 reviews mention this

Staffing and responsiveness are questioned

Residents are described as sometimes left unattended or waiting too long for help.

Many negative reviews portray caregivers as overwhelmed, busy, or focused on tasks rather than patient care. Several accounts describe delayed assistance, residents waiting for basic needs, and families having to step in themselves. Other reviewers counter that rehab areas felt more attentive, but the overall feedback suggests responsiveness varies.

caveat 6 reviews mention this

Family communication is inconsistent

Communication with families is described as inconsistent, especially by phone and updates.

Some reviewers say they struggled to reach their loved ones by phone or received little follow-up after contacting staff. Several also describe delays in getting information and updates, including medical or care-related questions. A smaller set of reviews describes better communication and an effort to keep families informed, but the complaints appear more common than the praise.

common 6 reviews mention this

A few reviewers highlight kindness

Some families describe staff and nurses as compassionate and helpful.

A number of reviews directly praise the staff, nurses, and therapists for being compassionate, helpful, and supportive. In these accounts, communication and care planning feel more personal, and families say they felt confident in the treatment their loved ones received. Elsewhere, reviews describe rude staff and inadequate care, so this positive theme is not universal.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Transportation

Mobile Regional (21 miles away)

Nearby Places of Interest

This part of Daphne, Alabama offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With several pharmacies located within close proximity, access to medication and healthcare services is easily attainable. A variety of restaurants catering to different tastes can be found nearby, providing options for dining out or enjoying a meal with friends and family. Additionally, there are cafes for those who enjoy a leisurely coffee break. Medical care is readily available with physicians specializing in various fields located within a short distance. In case of emergencies, hospitals are within a reasonable driving distance as well. Places of worship offer opportunities for spiritual fulfillment and community engagement, while the local theater provides entertainment options for those seeking cultural experiences. Parks allow residents to enjoy outdoor activities and nature walks, further enhancing the quality of life in this vibrant neighborhood.

Pharmacies

Walgreens (0.5 miles)
CVS Pharmacy (0.5 miles)
CPT (1.5 miles)
Api Solutions (1.5 miles)
Hemacare Plus (2.4 miles)
Rx Advantage (3 miles)
Walgreens (3.8 miles)

Restaurants

Champy's Famous Fried Chicken (0.6 miles)
Lennys Grill Subs (0.8 miles)
Chicken Salad Chick (1 miles)
Chick-Fil-A (1 miles)
The Wacky Shrimp (1.1 miles)
Moe's Original BBQ (1.3 miles)
Lake Forest Yacht Club (1.8 miles)

Cafes

East Shore Cafe (1 miles)
Pj's Coffee (3.8 miles)
Starbucks (5.1 miles)
The Coffee Loft (5.4 miles)

Physicians

Eastern Shore Neurology & Pain Center (1 miles)
Restoration Health (1.4 miles)
Asthma & Allergy Institute (1.4 miles)
Dr Dan Matthews, Alabama Orthopaedic Sports Medicine (1.4 miles)
Pediatrics by the Bay (1.9 miles)
Deep South Dermatology (2.1 miles)
Pulmonary Associates (2.2 miles)

Hospitals

Infirmary Health System (3 miles)
Thomas Hospital (6.6 miles)

Places of Worship

City Hope Church (4.9 miles)
First Baptist Church (6.6 miles)
Providence United Methodist Church (6.7 miles)
Trinity Presbyterian Church (6.8 miles)

Theaters

Spanish Fort PREMIERE 14 Eastern Shore (5.4 miles)

Parks

Fairhopers Community Park (6.4 miles)

Frequently Asked Questions

Where is Physical Rehab-Mercy Medical?

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