Mount Royal Towers

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  • Interior

    A neatly arranged office lobby featuring comfortable seating, an American flag, and elegant decor.
  • Decor

    A spacious bedroom with a large wooden bed, stylish bedding, and classic decor.
  • Windows

    A well-furnished conference room with a large wooden table and elegant chandeliers.
  • Lighting

    A well-lit hallway with a patterned carpet and decorative arches.
  • Outdoor

    A scenic balcony with potted plants and outdoor furniture.
  • Bookshelves

    A cozy library reading area with armchairs and fully stocked bookshelves.

Mount Royal Towers

300 Royal Tower Drive, Birmingham, AL 35209

For more information about senior living options: (844) 490-3973

3.2 from 20 reviews
5 stars
5
4 stars
6
3 stars
2
2 stars
1
1 stars
6

Continuing Care Retirement Community(CCRC) Independent Living Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Mount Royal Towers is helpful and friendly.
  • pro The facility is clean, nice, and well-maintained.
  • pro There are a lot of activities for residents to stay busy.
  • pro The food is good and well-prepared.
  • pro They have a variety of room options available.
  • pro The location of the facility is convenient.
  • pro The care planning and nursing staff coordination are commendable.
  • pro The rooms are comfortable and clean.
  • pro The staff provides assistance with shopping, transportation, laundry, and doctor appointments.

Cons

  • pro The nursing home is treating the mother very badly.
  • pro The management doesn't care about the residents.
  • pro The nursing staff is incompetent and understaffed.
  • pro Medications are often not provided for days at a time.
  • pro The doctor doesn't address medical issues adequately.
  • pro The turnover rate of staff is high.
  • pro There are issues with bed bugs that were not properly treated.
  • pro It is difficult for residents to socialize and the food is not liked by some residents.
  • pro Poor communication and lack of responsiveness from the facility when contacted.
  • pro Unacceptable high rate employee turn over, inadequate staffing, poor resident care, unclean facility, and outdated amenities.
  • pro Inconsistent and inadequate care for patients due to high turnover rate of staff.
  • pro Issues with lack of safety and neglect in the care provided for patients.
  • pro Lack of knowledge about available resources in the community.
  • pro note: Some statements have been paraphrased or shortened for conciseness.

Review

Mount Royal Towers has garnered a range of reviews from family members and residents, presenting a multifaceted picture of the facility. On one hand, some residents appreciate certain aspects such as cleanliness and the variety of activities offered within the complex; on the other hand, there are numerous reports of inadequate care, staff turnover, and issues that can greatly impact the well-being of those residing there.

One recurring concern among reviewers is the lack of consistent medical care for residents. Several reports highlight serious problems regarding medication management, where residents often run out of essential medicines due to poor supply management. For example, one reviewer mentioned that their mother frequently lacked her medications for days at a time despite repeated requests for assistance. Another individual pointed out that their diabetic mother was being tested for blood sugar only once every three nights, leading to dangerously high insulin levels without proper oversight or intervention from medical staff. This kind of neglect raises significant red flags regarding patient safety and quality assurance within Mount Royal Towers.

The staffing situation also draws criticism across various reviews. Many have noted an unacceptably high turnover rate among employees and an overall understaffing issue that compromises resident care. One review described how nurses were overworked, with shifts extending up to 20 hours without sufficient breaks?resulting in fatigued staff who struggle to provide adequate attention to each resident's needs. Such conditions not only affect the quality of care given but can also lead to diminished morale among caregivers themselves.

While some comments reflect satisfaction with the living arrangements and available amenities like dining options and activities such as crafts or social games like bingo, others indicate dissatisfaction with both food quality and social opportunities for residents. A few reviews cited that while meals were acceptable if not exceptional, they lacked variety due to budget restrictions on food services. Additionally, concerns about social engagement were expressed by families whose loved ones struggled to find companionship or meaningful interaction amid a potentially isolating environment.

For some families who have had experiences similar to these negative accounts at Mount Royal Towers, their decisions to relocate a loved one stemmed from what they considered unsafe or unsatisfactory living conditions. One review described an alarming incident where a resident went unbathed for days at a time and endured long waits for help due to inadequate checking protocols implemented by staff. Such stories point towards systemic issues inherent in facility operations that require urgent attention if they wish to ensure optimal care for all residents.

Contrarily, several reviews offer positive notes about Mount Royal Towers? physical environment?its cleanliness and well-maintained facilities are commended by those who visited as potential caregivers or new residents themselves. Some individuals expressed appreciation for helpful staff members during tours or visits, noting that even though resources might be limited in certain areas (such as dining), many aspects appeared adequately managed overall.

In conclusion, while Mount Royal Towers boasts appealing features like an extensive list of activities and clean surroundings recognized by some reviewers?a multitude of striking complaints suggests it may fall short when it comes down to providing comprehensive healthcare necessary for its vulnerable population. Families seeking places for their loved ones should approach this facility with caution based on gathered testimonials highlighting critical gaps in administration that can profoundly affect quality of life safety standards expected by potential residents undergoing transitional housing arrangements in assisted living settings.

Ultimately, prospective clients would do well to conduct thorough research into Mount Royal Towers prior to agreements while remaining vigilant about any ongoing trends affecting patient comfort levels within any caregiving community structure they consider embracing long-term ownership or residence status therein.

Features

Housing

  • 129 resident community capacity 129 resident community capacity

Types of Care

  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Mount Royal Towers is an assisted living community located in Birmingham, AL. Our community offers a range of care services including independent living and a skilled nursing facility, ensuring that residents receive the support they need.

We provide various amenities to enhance the quality of life for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms for added privacy, restaurant-style dining experience with delicious meals prepared and served by our staff members, a small library for book lovers and avid readers, telephone access in all units for quick and convenient communication with loved ones or medical personnel if needed, transportation arrangement assistance (non-medical) to help residents get around as needed to run errands or attend appointments, transportation to doctors' appointments for convenience and peace of mind knowing medical needs are met when necessary.

Our community also features a wellness center where residents can engage in activities and programs aimed at promoting their mental well-being. High-speed Wi-Fi internet access is available throughout the premises to keep residents connected with friends and family near or far.

For those requiring additional assistance with daily activities such as bathing or dressing or managing medications properly 24-hour call system and supervision is provided by our dedicated staff members. We offer personalized care catered to individual needs including diabetes diet management and special dietary restrictions.

In addition to the range of amenities and care services we provide in-house entertainment options such as concierge services to assist residents with any requests or needs they may have,Fitness programs designed to promote physical wellness , Planned day trips organized by our staff members so residents can explore the local area on exciting excursions , Resident-run activities that encourage social interaction among neighbors within the community,and Scheduled daily activities keeping individuals engaged in meaningful pursuits.

Located in a vibrant community, Mount Royal Towers benefits from its proximity to several amenities and services. There are 7 cafes, 5 parks, 14 pharmacies, 26 physicians, 32 restaurants, 7 places of worship, 2 theaters, and 7 hospitals nearby, ensuring easy access to necessities and entertainment options for residents and their loved ones.

At Mount Royal Towers, we strive to provide a comfortable and enriching assisted living experience. Our dedicated staff members are committed to ensuring the well-being of our residents while promoting independence and maintaining a sense of community.

Nearby Places of Interest

This area of Birmingham, Alabama offers a variety of amenities and services that may be appealing to seniors looking for a welcoming community to call home. With several physicians' offices nearby, including specialists in allergy, asthma, gastroenterology, and ophthalmology, residents can easily access quality healthcare. Additionally, there are several places of worship in the vicinity for those seeking spiritual fulfillment. The presence of multiple pharmacies provides convenient access to medication and wellness products. A diverse selection of restaurants and cafes offer opportunities for dining out or enjoying a cup of coffee with friends. For leisurely activities, there are theaters, parks, and even a dog park for enjoying the outdoors. Hospitals in close proximity provide peace of mind in case of medical emergencies. Overall, this part of Birmingham offers a well-rounded environment suitable for seniors looking to live comfortably and securely.

Physicians

  • Alabama Allergy & Asth (0.5 miles)
  • Radbill Lance E DO Phys (0.5 miles)
  • Brookwood Professional Building (0.5 miles)
  • DR Ronald McCoy Doctor of Medicine (1.4 miles)
  • Birmingham Gastroenterology Associates (1.5 miles)
  • Brookwood Ophthalmology (1.5 miles)
  • Alabama Eye Services (2.1 miles)

Places of Worship

  • Covenant Presbyterian Church (0.8 miles)
  • Canterbury United Methodist Church (1.7 miles)
  • All Saints Episcopal Church (2.1 miles)
  • Dawson Family of Faith (2.3 miles)
  • Grace Covenant Baptist Church (2.5 miles)
  • Levite Jewish Community Center (3.3 miles)
  • McElwain Baptist Church (4.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.1 miles)
  • Winn-Dixie (2.2 miles)
  • Vestavia Hills Apothecary (2.3 miles)
  • CVS Pharmacy (2.3 miles)

Restaurants

  • Salem's Diner (1.6 miles)
  • Ruth's Chris Steak House (1.9 miles)
  • Pappas' Grill (2.2 miles)
  • Urban Cookhouse (2.5 miles)
  • P.F. Chang's China Bistro (2.5 miles)
  • North Italia Birmingham (2.5 miles)
  • La Paz (2.7 miles)

Theaters

  • AMC DINE-IN Vestavia Hills 1 (1.9 miles)
  • AMC Summit 16 (2.6 miles)

Cafes

  • Starbucks (2 miles)
  • Continental Bakery (2.2 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.6 miles)
  • The Red Cat (3.7 miles)
  • The Essential (3.9 miles)
  • Revelator Coffee Company (4.1 miles)

Parks

  • Lakeshore Running Trail (2.6 miles)
  • Rotary Trail (3.8 miles)
  • Railroad Park (3.8 miles)
  • Avondale Park (3.9 miles)
  • Loch Haven Dog Park (4.2 miles)

Hospitals

  • Ascension St Vincent’s Birmingham (3.1 miles)
  • Callahan Eye Foundation Hospital (3.3 miles)
  • UAB Spain-Wallace Building (3.4 miles)
  • UAB Hospital (3.4 miles)
  • Women & Infants Center (3.5 miles)
  • Benjamin Russell Hospital for Children (3.5 miles)
  • Grandview Medical Center (3.7 miles)

Frequently Asked Questions

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