Cherry Hill Rehabilitation & Healthcare Center

Pros

• The staff at Cherry Hill Healthcare Center is described as attentive to residents' needs and courteous in their interactions.
• Many reviews highlight the cleanliness of the facility, noting that it is well-maintained and does not have unpleasant odors.
• The dining area is appreciated for its nice setting, and some individuals find the food to be acceptable or good.
• Residents enjoy a variety of activities, with staff reaching out to families to tailor engagement based on individual interests.
• Physical therapy staff receive praise for their professionalism and effectiveness in helping residents improve their health.
• Some family members express satisfaction with communication from the facility and feel informed about their loved ones' care.
• The rooms are generally reported as being clean, organized, and comfortable for residents.

Cons

• The nursing staff at Cherry Hill Healthcare Center are described as lazy and uncaring, often treating residents with hostility.
• Patients experience unacceptable delays in receiving assistance, sometimes waiting hours for help.
• There are multiple accounts of neglect, including patients being found in precarious situations or begging for help.
• Communication between staff and families is poor, with little to no updates provided regarding patient care or conditions.
• Several reviewers reported issues with medication management, including receiving incorrect medications not listed on medical charts.
• Overall care quality is criticized as inadequate, with some family members feeling their loved ones were severely neglected during their stay.
• Complaints about food quality and meal satisfaction were frequent among residents and their families.
• Staff members are perceived as more focused on collecting paychecks than providing compassionate care to residents.

Review

Cherry Hill Healthcare Center in Birmingham, AL, has garnered mixed reviews from families and patients who have experienced care at the facility. For some, the center has been a beacon of hope offering skilled nursing and personalized attention to residents' needs. One satisfied family member praised the attentiveness of staff to her mother's hygiene and personal care, noting that they proactively sought input on activities that would engage her non-verbal mother. The cleanliness of the environment was also highlighted positively; several visitors appreciated the lack of unpleasant odors often associated with healthcare facilities and commended the overall facility?s neatness.

In stark contrast, numerous other reviewers detailed alarming accounts of neglect and inadequate care that left their loved ones in distressing situations. A husband?s rehabilitation experience turned tragic when he was rushed to the hospital due to severe dehydration leading to kidney failure after only one day at Cherry Hill. This case echoed a common concern regarding understaffing, where patients sometimes waited hours for assistance. Families reported witnessing very disturbing circumstances: one individual found their husband dangling off the bed needing help while another recounted discovering a father neglected for days without adequate care or nutrition.

The voices of dissatisfaction were amplified by experiences concerning communication breakdowns between residents' families and nursing staff. Some families expressed frustration over poor responsiveness from caregivers when urgent issues arose?calls for basic needs such as medical assistance or changes in condition rarely received timely responses. Another family lamented their efforts to gain information about medications went largely unacknowledged by staff members who seemed overwhelmed or indifferent toward patient needs, causing significant stress during critical times.

While some reviewers acknowledged certain positive aspects such as a few dedicated nurses and decent food quality, these were overshadowed by overarching narratives of careless attitudes among many in the nursing staff. Complaints included apathy towards resident conditions and a lack of initiative in providing essential services like wound care or timely medication delivery. One description painted a picture where caregivers appeared more interested in collecting paychecks than genuinely caring for those entrusted to them, raising concerns about both staff qualifications and management oversight within the facility.

Another troubling theme rooted in many reviews was residents' safety. Several families expressed dismay at situations where patients fell or faced avoidable health crises because adequate precautionary measures weren?t taken promptly enough or where clear protocols seemed absent altogether. In one situation described, a resident was given medications not authorized nor listed on their approved treatment plan?this led to fears about allergic reactions which compounded feelings of distrust toward Cherry Hill's operational protocols.

Amidst accounts calling for administrative accountability and potential investigations into patient care practices at Cherry Hill Healthcare Center lies an undeniable truth: there is variability in resident experiences ranging from attentive support to severe neglectful moments casting doubt over consistent standards across shifts among caregivers present each day. While some rate Cherry Hill favorably based on cleanliness and specific competent personnel interactions, others vehemently advise against admission due primarily to shocking instances indicating systemic failings impacting elderly residents? health outcomes significantly?a striking warning for anyone considering placement within this institution.

Restaurants

• Niki's West Steak And Seafood Restaurant (2.4 miles)
• Domino's Pizza (4.1 miles)
• Eugene's Hot Chicken (4.3 miles)
• Church's Chicken (4.4 miles)
• Bistro 218 (4.7 miles)
• Helen (4.8 miles)
• El Barrio (4.8 miles)

Pharmacies

• Hospira (3.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5.4 miles)
• Winn-Dixie (5.6 miles)
• Birmingham Nuclear Pharmacy (5.7 miles)
• CVS Pharmacy (5.8 miles)
• Birmingham Apothecary (5.8 miles)

Places of Worship

• United Methodist Center (3.2 miles)
• Galilee Baptist Church (4 miles)
• Dawson Family of Faith (6.9 miles)
• All Saints Episcopal Church (7 miles)
• Levite Jewish Community Center (7.4 miles)
• Canterbury United Methodist Church (8.2 miles)
• East Lake United Methodist Church (8.3 miles)

Physicians

• Morgan Pediatrics (3.7 miles)
• Painsouth (3.9 miles)
• Simon Williamson Clinic, PC (4.4 miles)
• Short Kathleen S MD - Simon-Williamson Clinic (4.4 miles)
• Montgomery Rian L MD - Rian L Montgomery, MD (4.4 miles)
• Children's of Alabama - Pediatric ENT Associates (5.3 miles)
• Mark, Victor Dr-Spain Rehabilitation Center (5.4 miles)

Parks

• Ensley Park (4.3 miles)
• Railroad Park (4.9 miles)
• Rotary Trail (5 miles)
• Avondale Park (6.2 miles)
• Lakeshore Running Trail (8.3 miles)

Hospitals

• Baptist Medical Center (4.5 miles)
• Benjamin Russell Hospital for Children (5.2 miles)
• Women & Infants Center (5.3 miles)
• UAB Hospital (5.3 miles)
• UAB Spain-Wallace Building (5.4 miles)
• Community Health Systems (5.4 miles)
• Callahan Eye Foundation Hospital (5.4 miles)

Cafes

• Revelator Coffee Company (4.6 miles)
• The Essential (4.9 miles)
• Starbucks (5.2 miles)
• The Red Cat (5.4 miles)
• Continental Bakery (6.7 miles)
• Starbucks (6.9 miles)
• Starbucks (8.3 miles)

Transportation

• Concourse C (6.7 miles)
• Birmingham-Shuttlesworth International Airport (BHM) (6.7 miles)
• Runway (6.8 miles)