Arlington Rehabilitation & Healthcare Center in Birmingham, AL
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1020 Tuscaloosa Avenue, Sw, Birmingham, AL 35211
For more information about senior living options: (844) 490-3973
The facility is clean, accommodating, and welcoming from the moment of entry. The staff are described as great to work with, professional, and caring. Physical and occupational therapy have helped residents improve their health and quality of life. Families are kept up to date on a loved one’s progress, reflecting professionalism. Ms. Coleman is a dedicated, compassionate staff member who makes a positive difference in admissions and patient care. The facility is beautiful and clean, with friendly, helpful workers. The Rehab Director, Clintoria, is top-notch. Residents form new friendships and stay engaged in the activities Arlington offers.
The reviewer states the facility neglected and abused their grandmother and warns others not to send their loved ones. The staff are described as having attitudes and being unprofessional, with management allegedly defending such behavior. Confidentiality is claimed to be violated and staff are said to make disrespectful or sarcastic remarks. There are allegations of physical mistreatment and verbal abuse toward residents, including being yelled at and mishandled by staff. Neglect leading to bedsores and dehydration is reported, along with failures to assist with bathing, clothing changes, and basic care. Belongings and clothing are said to go missing, meals are inappropriately consumed by staff, and rooms or beds are in disrepair. A pervasive lack of bedside care, cleanliness, and urgency is described, with calls for the facility to be shut down. The facility is labeled as one of the worst in the area, with a strong warning not to bring loved ones there.Arlington Rehabilitation & Healthcare Center in Birmingham is best suited for families that prize a robust rehabilitation program and active social engagement, and who are prepared to stay intimately involved in the care plan. The strongest argument for Arlington is its therapy-centric approach: multiple residents profile significant gains from physical and occupational therapy, with praise for the therapists’ energy and persistence and for a rehab team that stays engaged through sessions, progress notes, and practical coaching. The environment is repeatedly described as clean, welcoming, and conducive to recovery, with compliments about friendly staff, a responsive admissions process, and an administration that appears accessible to families when things run smoothly. When a facility works well, it can feel like a collaborative effort where patients regain function and residents become more social and engaged, supported by a care team that treats rehabilitation as the core mission. For families who can commit to hands-on oversight and frequent communication, Arlington can deliver meaningful rehabilitation gains and social reintegration.
But the picture here is not uniform, and the caveat cannot be ignored. A substantial portion of reviews dispute the consistency and safety of care, painting Arlington as a high-risk option for loved ones who require constant protection and dignity. Repeated accounts describe neglect and mistreatment, with alarming allegations of bedsores, dehydration, improper bathing, and even physical roughness. Clothes go missing, laundry issues surface, and items are alleged to be mishandled or stolen. Several families report prolonged delays in medical follow-up, unanswered calls from physicians, and a culture where staff attitudes and confidentiality lapses undermine trust. The most troubling threads center on safety and respect, claims that patients were left unattended, that family members were discouraged or blocked from timely involvement, and that management appears to shield problematic behavior rather than actively remediate it. For risk-averse families, these reports are strong signals to look elsewhere.
The core pros, cleanliness, atmosphere, and the potential for rehabilitation progress, often clash with the most serious cons, and that tension defines Arlington’s overall value proposition. Where the facility shines, it shines loudly: a bright, orderly environment, a cadre of devoted therapy professionals, and administrators who respond to concerns when care is functioning well. Families celebrating improvements in mobility, socialization, and daily functioning point to dedicated staff who coordinate therapy and activities, and to specific individuals who make a tangible positive difference in admission and ongoing care. Yet these strengths appear contingent on staffing levels, supervisor presence, and consistent caregiver behavior, all of which are repeatedly questioned in negative reports. The contrast can be stark: the same walls that hold promise for recovery also become the stage for frustrating lapses in basic care, communication, and respect.
If Arlington is chosen, several practical steps can tilt the odds toward a safer, more positive outcome. Demand clear, written care plans with specific rehabilitation goals, daily progress notes, and explicit responsibilities assigned to RNs and CNAs. Insist on direct access to the Rehab Director and Nurse Administrator, with scheduled updates and a mechanism to escalate concerns without delay. Establish a routine for regular family visits and real-time reporting on meals, hygiene, wound care, and medication management. Proactively address laundry, clothing, and personal belongings, requesting a personal belongings inventory and a consistent staff member to oversee laundry and dressing. Involve the physician or hospital discharge team early and insist on timely appointments and diagnostic results, with a documented plan if any red flags emerge. Above all, retain a contingency plan, be prepared to explore alternatives promptly if care quality falters.
Red flags are non-negotiable when evaluating Arlington. Persistent neglect or slow response to calls, repeated wound care failures, dehydration, or weight loss without a medical explanation signal immediate concerns. Documented bedsores that fail to improve with standard care, frequent miscommunications about doctor visits, and actions that strike families as secretive or dismissive should trigger rapid escalation. Missing clothing, inconsistent housekeeping, and reports of staff attitudes or mistreatment are warning signs that the environment may deteriorate and put residents at real risk. Families must also watch for a culture of short-staffing that leaves patients unattended for extended periods, and for management resistance to family involvement or to investigating complaints. These red flags are not minor quirks; they are potential indicators of ongoing safety and dignity failures.
Bottom line: Arlington is a highly variable option whose appeal hinges on reliable, hands-on oversight and a strong, well-run rehab program. For families prioritizing aggressive therapy, social engagement, and a facility that can feel like a collaborative team when operating at peak performance, Arlington offers tangible benefits, provided that rigorous monitoring and proactive communication are in place. For those with zero tolerance for inconsistent safety, unaddressed neglect, or delayed physician responsiveness, alternatives are strongly advised. Prospective residents and their families should approach Arlington with a detailed plan: tour with a checklist focused on staffing patterns, wound care protocols, incident reporting, and patient dignity, then weigh the likelihood of sustained improvement against the risk of serious safety concerns. In the end, Arlington can be a capable path to recovery for the right, highly engaged family, but the price of admission is vigilance and readiness to act decisively if care standards slip.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Birmingham International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arlington Rehabilitation & Healthcare Center in Birmingham, AL is a well-appointed assisted living community that offers a wide range of amenities and care services to its residents. The community understands the importance of maintaining a comfortable and enjoyable lifestyle while also providing the necessary support and assistance for daily activities.
Residents at Arlington Rehabilitation & Healthcare Center have access to various amenities, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a gaming room for leisure activities. The community also features a fully furnished dining room where delicious meals are served restaurant-style, accommodating special dietary restrictions.
For physical wellness, there is a fitness room and an outdoor space where residents can engage in exercise or relax amidst nature. Additionally, there is a small library available for those who enjoy reading. To ensure convenience, housekeeping services are provided to maintain cleanliness. Residents also have access to private bathrooms and Wi-Fi/high-speed internet connectivity.
In terms of care services, Arlington Rehabilitation & Healthcare Center offers 24-hour call system and supervision to ensure safety and security. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure residents receive their necessary medications on time. A mental wellness program is available to support emotional well-being.
Transportation arrangements are provided both within the community and outside for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination assistance eases the transition process for new residents. A Wellness center provides additional resources and support for overall health.
Arlington Rehabilitation & Healthcare Center is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows easy access to various facilities that residents may require or wish to visit.
Overall, the Arlington Rehabilitation & Healthcare Center prides itself on providing a comfortable living environment with outstanding care services to enhance the quality of life for its residents.
Arlington Rehabilitation & Healthcare Center is located at 1020 Tuscaloosa Avenue, Sw, Birmingham, AL 35211 in Jefferson County, Alabama
Arlington Rehabilitation & Healthcare Center on seniors.fyi includes 5 photos including images showing interior, waiting area, building, architecture, entrance, parking, healthcare, therapy room, and more.
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