Albertville Nursing Home

Save

  • Interior

    A cozy living room featuring leather sofas, modern decor, and a wooden floor.

  • Living Room

    An elderly couple sitting on a sofa in a bright living room with large windows and elegant decor.

  • Building

    A small stone building with a covered entrance and decorative landscaping.

  • Architecture

    A charming building with a welcoming entrance, set in a serene landscape.

  • Exercise Equipment

    A patient engaged in a physical therapy session with the assistance of a healthcare professional.

  • Gym

    A woman receiving guidance from an instructor while using a specialized exercise machine.

  • Rehabilitation

    A patient engages in a physical therapy session using walking bars, supported by a healthcare professional.

Albertville Nursing Home

750 Alabama Highway 75 North, Albertville, AL 35950

For more information about senior living options: (844) 490-3973

4.1 from 25 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Albertville Nursing Home

    Overall Review of Albertville Nursing Home

    Pros

    • pro Therapists across occupational, physical, and speech were absolutely wonderful - professional, encouraging, and dedicated to helping patients recover and thrive.
    • pro Every staff member, from nurses and CNAs to social workers, was kind, compassionate, and attentive.
    • pro The entire team created a warm and supportive environment that made a real difference in the recovery process.
    • pro The care provided was excellent.
    • pro The sister received outstanding care from the nursing staff, CNAs, and the therapy department.
    • pro The receptionist greeted visitors with a smile, contributing to a welcoming atmosphere.
    • pro Therapists across speech, occupational, and physical therapy helped the patient regain mobility and function.
    • pro The facility was very clean and had a friendly environment.

    Cons

    • pro The facility smelled strongly of urine.
    • pro Hearing aids and the uncle's cell phone were taken away, leaving him unable to contact family.
    • pro A staff member yelled at visitors and assaulted a reviewer.
    • pro The staff and management were described as horrible, with claims the facility should not be in business and needs to be investigated.
    • pro The place was described as borderline abusive, with residents left unattended, in pain, medications delivered late, and infections ignored.
    • pro Residents were rarely bathed, and the food was awful and hardly digestible.
    • pro A grandmother developed sepsis from a wound caused by a power chair left unwrapped and untreated.
    • pro A patient reportedly received another patient's medication, leading to an ER visit; the family would not give them another chance.
    • pro The family said they would press charges.

    Review

    In the collection of experiences from Rehab Select in Albertville, stories run the gamut from overwhelmingly positive to deeply troubling. For many families, the facility represents a place where skilled therapists, attentive nurses, and a caring atmosphere contributed meaningfully to rehabilitation and recovery. Yet a substantial handful of accounts describe conditions and events that raising serious concerns about safety, respect, and quality of care. Taken together, the impressions form a complex portrait of a rehab center where exceptional moments of progress sit alongside claims of neglect, mismanagement, and mistreatment.

    On the positive side, several reviews extol the clinical teams - particularly the occupational, physical, and speech therapy departments. Patients and family members frequently highlighted therapists as "absolutely wonderful - professional, encouraging, and truly dedicated to helping patients recover and thrive." The sentiment extended beyond the therapy rooms to the broader care staff: "Every staff member we encountered, from the nurses and CNAs to the social workers, was kind, compassionate, and attentive." Those comments describe a warm, supportive environment that seemed to foster trust and a sense of partnership in the recovery process. In many accounts, the overall impression was that the rehab team genuinely cared about outcomes and that families felt welcomed and supported during challenging times.

    Several more specific testimonies underscored the consistency of good experiences. One family praised the reception experience, noting that "the receptionist greets us with a smile every time," and described a sister's stay in which the entire staff - from admissions to therapy - was "loving, caring, professional, and supportive." Therapy staff received special mentions as well; in one account, Aubrey, a speech therapist, and the broader therapy department were singled out for exceptional care. Another patient expressed gratitude for a broad array of caregivers, including Torri, Crystal, and Kristen, along with therapists who helped with upper body strength, and Ryan who assisted during therapy sessions. The tone in these reflections is consistently warm and grateful, with many stressing that the care team helped the patients regain independence and confidence in their bodies.

    There are also deeply personal success stories that highlight the transformative potential of rehab when the right care is in place. One patient described a dramatic recovery after a stroke, recounting how, after 21 days of therapy, they went from wheelchair to walker and experienced meaningful improvements such as waking up a previously paralyzed limb and regaining function on the right side. The patient credited not only the therapists but also a network of support from friends and churches, describing the outcome as a "God thing" and expressing heartfelt thanks to Rehab Select and everyone involved in the recovery journey. These accounts illustrate that, for some residents, the facility delivers life-changing progress and a renewed sense of hope.

    But alongside praise, a number of reviews raise serious concerns about safety, respect, and overall quality. Several accounts describe a hostile or unsafe environment, including a claim that "this place is horrible" and that "the people that work there are horrible," with further language suggesting the business operations might even require investigation. One family reported a highly distressing incident in which their deaf relative was deprived of hearing aids and a cell phone, leaving him unable to communicate with family; other reviewers reported being yelled at or assaulted, and some stated they planned to press charges. Additional accusations included the facility's environment smelling strongly of urine, neglectful behavior, and a sense that residents were left unattended or treated with disrespect. In one particularly stark recounting, a resident's grandmother allegedly developed sepsis due to a wound caused by a power chair left unwrapped and untreated - a claim intended to illustrate systemic neglect and a failure to address infections and pain promptly. Other reviews described medications being delivered late, and in one case a family said their father received someone else's medications, prompting an ER visit and a return home for home health PT.

    Some reviewers captured a mixed or nuanced picture. Statements such as "staff short-handed but they were doing well" acknowledge the pressures many facilities face while still implying that dedicated staff members were doing their best under challenging circumstances. Others reflected on the COVID-19 era realities, such as the emotional toll of seeing a loved one through a window, even as staff continued to care for residents. Still, several comments balanced these concerns with praise for cleanliness and a generally friendly environment, indicating that even amidst criticism, there are moments of positivity and professionalism that some families value highly.

    Taken together, the reviews paint a multifaceted image of Rehab Select in Albertville. For some patients and families, the facility delivers exceptional rehabilitation therapy, compassionate caregiving, and meaningful progress that changes lives for the better. For others, there are grave concerns about safety, staffing, attentiveness, and respect - issues that in some cases have prompted formal complaints or legal considerations. The contrast underscores the importance of thorough due diligence for anyone considering this facility: ask direct questions about safety protocols, medication administration practices, staffing levels during the shift, infection control measures, and the specific experiences of current residents. If you or a loved one are evaluating Rehab Select, it may be prudent to speak with multiple staff members, tour the facility with a critical eye, and seek out recent, documented examples of care quality and safety outcomes to form a balanced view.

    Features

    Housing

    • 159 resident community capacity 159 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Albertville Nursing Home in Albertville, AL is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents who need assistance getting around, as well as a computer center for those who wish to stay connected digitally.

    Dining at Albertville Nursing Home is a delightful experience, with a spacious dining room offering restaurant-style meals prepared and served by the dedicated staff. Special dietary restrictions are accommodated, ensuring that everyone's nutritional needs are met.

    Residents have access to various recreational facilities within the community, including a fitness room, gaming room, garden, and outdoor space. A small library provides opportunities for quiet reading and relaxation. Scheduled daily activities, resident-run activities, fitness programs, and planned day trips are offered to keep residents engaged and socially active.

    Care services at Albertville Nursing Home include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also offered to help residents maintain their health.

    Albertville Nursing Home prioritizes mental wellness through its dedicated mental wellness program. This includes various activities and services aimed at promoting emotional well-being among residents.

    Additional services at the community include move-in coordination to ease the transition process for new residents, housekeeping services to maintain cleanliness and orderliness in the living spaces, transportation arrangements (both non-medical and to doctors appointments), and access to a wellness center for overall health management.

    Wi-Fi/high-speed internet connectivity allows residents to stay connected with loved ones virtually.

    The location of Albertville Nursing Home offers convenience with nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and resources within their community.

    Overall, the Albertville Nursing Home provides a supportive and enriching environment for seniors seeking assisted living. With its comprehensive amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need to maintain their independence and well-being.

    Nearby Places of Interest

    This area of Albertville, Alabama offers a variety of amenities that may be of interest to seniors looking for a convenient and comfortable living environment. With several pharmacies nearby such as Walgreens and Brindley's Family Pharmacy, access to healthcare services is readily available. There are also a range of dining options including Peking Chinese Restaurant and Wendy's for easy meal choices. Transportation options like U-Haul Moving & Storage provide convenience for any moving needs or travel plans. For spiritual support, there are several places of worship in the area such as Southside Baptist Church and Lifepoint Ministry. Additionally, there are medical facilities like Northeast Alabama Pediatrics and Marshall Medical Center in close proximity for any health concerns. Overall, this part of Albertville offers a mix of healthcare services, dining choices, transportation options, and spiritual support making it an attractive option for senior living.

    Pharmacies

    • Walgreens (0.7 miles)
    • Albertville Discount Pharmacy (0.8 miles)
    • Brindley's Family Pharmacy (1 miles)
    • Bishop's Pharmacy & Gifts (1.2 miles)
    • Hewett Pharmacy (1.3 miles)
    • Pill Box Pharmacy (1.8 miles)
    • Mill Street Pharmacy (6 miles)

    Restaurants

    • Food Basket (0.8 miles)
    • Peking Chinese Restaurant (0.8 miles)
    • Foodbasket (0.8 miles)
    • McDonald's (0.9 miles)
    • Jack's (1 miles)
    • Chico's Taqueria (1.1 miles)
    • Wendy's (1.3 miles)

    Transportation

    • U-Haul Moving & Storage (1 miles)
    • Mid South Aviation (4.8 miles)
    • Alamo (5.1 miles)
    • U-Haul (7.8 miles)

    Places of Worship

    • Alan And Sharalee Sherman Ministries (1.2 miles)
    • The Potter's House (1.3 miles)
    • Albertville Worship Center (1.6 miles)
    • Cahill Baptist Chapel (1.9 miles)
    • Lifepoint Ministry (2 miles)
    • Southern Baptist Convention (2.1 miles)
    • Southside Baptist Church (2.2 miles)

    Cafes

    • Jamokas Coffee Company (1.2 miles)

    Physicians

    • Oral Surgery Associates (1.2 miles)
    • Hearing Center Of Albertville (1.3 miles)
    • Kopyta Internal Medicine PC (1.3 miles)
    • Preferred Family Healthcare (1.3 miles)
    • Northeast Alabama Pediatrics (1.4 miles)
    • Surgical Associates (1.8 miles)
    • Johnny Michael Watts (1.9 miles)

    Hospitals

    • Marshall South ICU (4.5 miles)
    • Marshall Medical Center (5.9 miles)

    Parks

    • Boaz Civitain Park (5.2 miles)

    Frequently Asked Questions

    Where is Albertville Nursing Home?
    What photos are available for Albertville Nursing Home in Albertville, Alabama?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • palliative care at homeComprehensive Insights into Palliative Home Care: What It Is and What to Expect

      Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.

    • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

      Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.

    • nursing home costsA Detailed Examination of Nursing Home Costs Across the U.S.

      Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor