Edgewood
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1007 N Wisconsin Ave, Howards Grove, WI 53083
For more information about senior living options: (844) 490-3973
In Edgewood, the monthly cost for a private room is set at $4,782, which notably exceeds both Sheboygan County's average of $4,105 and the statewide figure of $4,339. This discrepancy suggests that while Edgewood may offer unique features or amenities that justify the higher rate, potential residents should carefully consider their options in light of the more affordable alternatives available in the surrounding area. Those exploring assisted living opportunities in Edgewood are encouraged to weigh the benefits against these costs to make an informed decision that best suits their needs and budget.
| Floor plans | Edgewood | Sheboygan County | Wisconsin |
|---|---|---|---|
| Private | $4,782 | $4,105 | $4,339 |
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The staff is wonderful and easy to work with. They did a fantastic job explaining everything about the spa. The spa experience is highly recommended by customers. The staff is knowledgeable and not pushy in sales. Trina is great. The owners are very helpful and super nice. The staff is very friendly. Luis Beas was professional and provided timely communication. Their customer service has been amazing. They went out of their way to locate the right part and had it in stock. Trina and Marge provide great personal service. Everyone is very helpful.
They closed early despite the posted closing time, frustrating customers and prompting shopping elsewhere. A staff member was described as arrogant and rude when approached. They refuse to sell chlorine tablets to customers who didn't buy from them last year, effectively picking and choosing who they will do business with. A hot tub repair customer waited months for follow-up or parts after the initial service call, leaving them dissatisfied. The process for a hot tub install estimate was slow, with the representative seeming disinterested and failing to provide a timely quote or follow up. Customer service was described as horrible when asked a product question or price, due to being told staff were too busy to help.The collection of experiences with Edgewood Pool & Spa paints a picture of a business powered by its people. Across many reviews, the common thread is praise for the staff's friendliness, knowledge, and willingness to take time to explain options and guide customers. Several customers emphasize that the team is approachable, non-pushy, and capable of breaking down complex topics into understandable choices - especially when it comes to spas and pool care. In particular, reviewers repeatedly highlight the value of a patient, informative approach, with some noting that they would readily recommend the business to friends and family because of the personal touch they experienced.
A number of customers sing the praises of individual staff members who went above and beyond. Trina and Marge are frequently singled out for their excellent, personal service, with comments praising their helpfulness and the sense that they genuinely care about keeping customers satisfied. Luis Beas is noted for his professionalism and punctuality - arriving early for appointments, assessing pools thoroughly, and following up after work with clear communication. One reviewer described Beas as professional and highly recommend the company because of his performance. Another customer recounted a positive experience replacing a pool filter, emphasizing timely communications about arrival and completion of the job.
Long-term, loyal customers add another layer to the story: some reviews describe ongoing relationships spanning many years and multiple pools. A family that has purchased several pools over the years speaks to consistent customer service, with particular appreciation for the support received when maintaining or upgrading their setups. A homeowner who has depended on Edgewood for advice and service notes that the owners are very helpful and provide great guidance, reinforcing the sense that Edgewood is a trusted local option for pool and spa needs. This long-term perspective contributes to a sense that Edgewood can be a reliable partner for sustained pool ownership, not just a one-off transaction.
Yet the experience is not uniformly positive. A recurring theme is concern about scheduling and availability. One reviewer mentions that Edgewood "only installs round pools," which may leave some customers uncertain about options for different pool shapes. Another reviewer reports difficulties with service windows and availability for opening and closing in-ground pools, suggesting that the company sometimes struggles to accommodate ongoing maintenance needs, even after years of patronage. There are also complaints about hours and closures that clash with posted times, including a situation where a customer arrived close to closing and felt the business closed early, along with a prior visit when the store appeared shut before its stated opening time. This kind of mismatch between expectations and practice leads to frustration and, in at least one case, a strong sentiment that customers end up shopping elsewhere (even mentioning online options).
Customer service experiences extend into the gaps between sales and follow-through. A few reviewers describe instances of inconsistent or unsatisfactory communication: a staff member described as arrogant or rude, or reports that a sales or support person seemed disinterested during a site visit and did not follow up with a promised quote. There are also accounts of inconsistent policy enforcement - such as being told they cannot purchase chlorine tablets because they didn't buy them last year - despite customers seeking ongoing support for maintaining their pools. These anecdotes reflect a friction between a generally helpful team and moments where communication or willingness to complete a sale or service fell short.
There are clearly moments of solid, hands-on assistance that keep customers returning. Several reviews praise the ability to balance water chemistry, with staff testing water samples on-site and advising exactly what's needed to get things right. A number of customers express gratitude for staff who will go to lengths to locate the right part or provide hands-on help, even when that means going beyond routine expectations. One reviewer specifically highlights the helpfulness of parts support - finding an above-ground filter part and securing it for purchase - an example of practical, responsive service that makes a tangible difference for pool owners.
Overall, the sentiment about Edgewood Pool & Spa is a blend of strong personal service and variable operational consistency. Many customers foreground the competence and kindness of the team, with repeat mentions of Trina, Marge, and Luis Beas as standout ambassadors who contribute positively to the customer experience. At the same time, several reviews raise concerns about scheduling reliability, responsiveness, and certain sales or policy practices that can leave customers feeling less certain about future engagements. The net impression is of a business with deeply capable and caring staff who frequently deliver value, but with room to improve communication, availability, and handling of follow-through to ensure every inquiry or service request receives timely, complete attention.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.Edgewood in Howards Grove, WI is an assisted living community that specializes in providing high-quality memory care. Located in the tranquil town of Howards Grove, this community offers a safe and comfortable environment for individuals with memory impairments such as Alzheimer's or dementia.
With a focus on individualized care, Edgewood ensures that each resident receives personalized attention based on their unique needs and preferences. The highly trained staff members are dedicated to promoting independence, dignity, and quality of life for all residents.
One of the advantages of living at Edgewood is the convenient access to nearby healthcare services. With one physician located nearby, residents can receive medical care whenever necessary. Additionally, there are three pharmacies within close proximity, making medication management more convenient for both residents and their families.
For recreational opportunities and socialization, there are three restaurants located near Edgewood where residents can enjoy delicious meals or dine out with family and friends. These dining options offer a variety of cuisines catered to different dietary needs.
For those seeking spiritual fulfillment, there is also a place of worship located nearby where residents can engage in religious activities and find solace.
Overall, Edgewood in Howards Grove provides a supportive and compassionate environment for individuals requiring memory care. With its close proximity to essential amenities like healthcare services, pharmacies, restaurants, and places of worship, residents can benefit from a well-rounded living experience that prioritizes their holistic well-being.
Howards Grove, Wisconsin, offers a variety of amenities for seniors looking to settle in a peaceful community. With several pharmacies, physicians, and hospitals located within a 7-mile radius, residents have easy access to healthcare services. Places of worship are also nearby for spiritual fulfillment. A selection of restaurants caters to diverse culinary preferences, while cafes provide cozy spots for coffee outings. The Sheboygan Cinema offers entertainment options, and parks like Kiwanis Park and Vollrath Park offer opportunities for outdoor recreation. Overall, Howards Grove presents a well-rounded living environment with convenient facilities and recreational options for seniors to enjoy their retirement years in comfort.
In Edgewood, the monthly cost for a private room is set at $4,782, which notably exceeds both Sheboygan County's average of $4,105 and the statewide figure of $4,339. This discrepancy suggests that while Edgewood may offer unique features or amenities that justify the higher rate, potential residents should carefully consider their options in light of the more affordable alternatives available in the surrounding area. Those exploring assisted living opportunities in Edgewood are encouraged to weigh the benefits against these costs to make an informed decision that best suits their needs and budget.
Edgewood is located at 1007 N Wisconsin Ave, Howards Grove, WI 53083 in Sheboygan County, Wisconsin
Yes, Edgewood provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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