Joy, Peace & Love

Pros

• Despite the issues mentioned, the care home had one caregiver who did establish a good rapport with some of the residents.
• The facility showed potential by having a hospice nurse who was honest about its shortcomings.
• The fact that fast food was provided indicates an effort to cater to the residents' preferences and convenience.
• Although there may have been oversight with hygiene practices, the care home's use of packaged lettuce suggests they aimed to provide fresh and healthy options.
• It can be inferred that the owner's absence may indicate their trust in the staff's ability to manage day-to-day operations independently.

Cons

• The one caregiver at this care home did not have a good relationship with the mom of the reviewer.
• The care home overcharged the reviewer and failed to provide a refund.
• The hospice nurse referred to this care home as one of the worst.
• The residents were served fast food and unwashed packaged lettuce.
• The owner of the care home was rarely present, and they were unresponsive to phone calls.

Review

Concerning Care Home Receives Critical Feedback from Residents' Families

A care home, whose name remains undisclosed, has recently sparked dissatisfaction among its residents and their families. One caregiver was responsible for all the residents, resulting in a strained relationship between the staff member and one particular family. Allegations of overcharging and insufficient communication have also been raised. Furthermore, concerns about the quality of food served have been echoed by both residents and even an external hospice nurse. Let's take a closer look at these revelations that shed light on the deficiencies at this particular care home.

Insufficient Staffing Leaves Room for Tension: One of the prominent issues raised by a disgruntled family member is the limited number of caregivers available at this care home. With just one caregiver attending to multiple residents, it is no surprise that conflicts can arise. The concerned individual reveals that their mother did not get along with the assigned caregiver, leading to potential emotional distress for both parties involved.

Overcharging Issues and Lack of Refund: Adding fuel to the fire of discontent is an allegation of overcharging made by another family who had availed themselves of the care home's services. This family claims to have paid more than what was initially agreed upon without any satisfactory explanation from management. Despite raising concerns regarding reimbursement for incorrect charges, they report not receiving any refund from the facility.

Unfavorable Assessment by Hospice Nurse: In a significant blow to this care home's reputation, an external hospice nurse has expressed her disappointment with the facility's standards of care. The nurse deemed it as one of the worst care homes she had encountered throughout her career, implying serious lapses in providing adequate support and attention to residents' needs.

Subpar Food Choices and Unhygienic Practices: A concerning observation made by several individuals associated with this care home pertains to its somewhat unappetizing meals. Residents allegedly received fast food meals regularly, raising concerns about their nutritional intake and overall health. Disturbingly, the packaged lettuce served was found unwashed, potentially compromising residents' well-being and safety.

Lack of Owner Engagement and Communication: A common thread among these reviews is a sense of detachment attributed to the owner's limited presence at the care home. Families lamented the owner's absence and conveyed difficulties in establishing effective communication with management. Complaints regarding unanswered phone calls indicate a lack of responsiveness from the staff, further exacerbating concerns about the facility's overall quality.

Regrettably, this undisclosed care home has recently found itself on the receiving end of scathing reviews from individuals associated with its operations. From strained relationships between caregivers and families to allegations of overcharging and inadequate response to queries, numerous issues have undermined trust in the facility. Coupled with reports of substandard meals and hygienic lapses, it is evident that significant improvements are required to meet residents' needs effectively. Addressing these concerns promptly is crucial to restore confidence and ensure that residents receive the quality care they deserve in a nurturing environment.

This part of Kent, Washington offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies such as Rite Aid and Walgreens in close proximity, accessing medication and healthcare supplies is convenient. Additionally, there are several reputable physicians' offices nearby, including Legacy Medical Aesthetics and Northwest Foot And Ankle Center, PS, ensuring quality medical care is easily accessible. For leisure activities, there are numerous parks like Wilson Playfields and Lake Meridian Park where seniors can enjoy nature and outdoor activities. The area also offers dining options ranging from fast food chains like Wendy's to sit-down restaurants such as Applebee's for social gatherings with friends or family. With transportation options like U-Haul Moving & Storage available for convenience, this area provides a well-rounded environment for seniors looking for a comfortable place to live.

Pharmacies

• Rite Aid (0.8 miles)
• Walgreens (0.9 miles)
• Walgreens (1.4 miles)
• A&H Pharmaceutical Service (2.6 miles)
• Rite Aid (3.5 miles)
• Walgreens (4 miles)
• Fred Meyer Pharmacy (4.8 miles)

Restaurants

• Applebee's (0.8 miles)
• Wendy's (2.1 miles)
• Taco Time NW (3.6 miles)
• Chick-Fil-A (3.7 miles)
• McDonald's (3.7 miles)
• Aliberto's Jr Fresh Mexican Food (4.7 miles)
• MOD Pizza (5.2 miles)

Parks

• Wilson Playfields (0.9 miles)
• Springwood Park (1.4 miles)
• Green View Park (1.5 miles)
• Lake Meridian Park (2.3 miles)
• Lea Hill Park (3.9 miles)
• Johnson Pit #30, Earthworks Park (5.2 miles)
• Cedar Downs (5.7 miles)

Physicians

• Legacy Medical Aesthetics (1.3 miles)
• Kosnoski Eye Care (1.4 miles)
• Kent Eye Clinic (3.8 miles)
• Molen Oral & Facial Surgery (4.2 miles)
• Northwest Foot And Ankle Center, PS (4.8 miles)
• UW Medicine - Valley Women’s Health (5 miles)
• Valley Medical Center - Fairwood Clinic (5.2 miles)

Places of Worship

• Holy Spirit Parish (2.4 miles)
• Church Of The Nazarene Auburn (6.4 miles)

Theaters

• AMC Kent Station 14 (2.4 miles)
• Regal Auburn (5.8 miles)

Cafes

• Starbucks (4.8 miles)
• Auburn Way Big Foot Java (5.2 miles)
• Starbucks (5.6 miles)
• South Auburn Bigfoot Java (5.9 miles)
• Dutch Bros Coffee (7 miles)
• Starbucks (7.1 miles)
• Floret (7.3 miles)

Transportation

• U-Haul Moving & Storage (5.4 miles)
• Angle Lake Station (6.3 miles)
• International Arrivals Facility (6.9 miles)
• Club at SEA (7 miles)
• Concourse A (7 miles)
• South Satellite (7.1 miles)
• SeaTac/Airport Station (7.2 miles)