Silver Leaf Assisted Living at Appalachian Way

Pros

• The staff at Silver Leaf is wonderful, from the director to the ladies who took care of the reviewer's mom.
• Tribute Hospice provided excellent care alongside Silver Leaf.
• The facility at Silver Leaf is beautiful, clean, and quiet.
• The reviewer suggests that Silver Leaf is a great place for loved ones who need minimal medical assistance and prefer a quieter environment.
• The staff at Silver Leaf are respectful and ensure the safety of their residents.
• The reviewer mentions that their mother receives the greatest care at Silver Leaf and is treated like family by the staff.
• Allegro is highly recommended as it provides better care than previous communities.
• The staff at Allegro communicates well and addresses any concerns promptly.
• The reviewer expresses satisfaction with their mom's care at a new community, commenting on attentive staff and improvements being made to meals.
• Overall, the community has a clean and caring environment with enjoyable activities for seniors.

Cons

• The staff is not proactive when medical issues arise.
• There is a communication challenge with most of the staff.
• The food was not as tasteful as expected.
• Silver Leaf was a horrible experience.
• They gave him the wrong medication and did not give medication he was supposed to get.
• Staff went to bed early and would not wake up to help my father even with his help alarms going off.
• My mom is not happy with meals at this time.

Review

The experience of families seeking suitable care for their loved ones is a deeply personal and often complex journey, as illustrated by the varied reviews about Silver Leaf and its services. Many families shared heartfelt sentiments about the quality of care provided, while others raised significant concerns regarding staff availability, medication management, and overall attentiveness to resident needs. This dichotomy portrays a facility that may serve well under certain circumstances but falters considerably when more specialized care is required.

Positive testimonials highlighted the compassionate nature of the staff at Silver Leaf. Many reviewers noted that from directors to caretakers, there was a palpable dedication to treating residents with warmth and respect, often likening staff relationships to familial bonds. One family's recollection of their mother's stay revealed her happiness and fulfillment due to attentive caregivers who catered to her every need; this sentiment was echoed by others who spoke highly of both the atmosphere and cleanliness of the community. Testimonies praised how peaceful and beautiful the facility was?an ideal environment for individuals who primarily needed a serene setting as they aged in place without overwhelming medical or social demands.

However, not all experiences aligned with such positive observations. A critical review articulated an alarming situation involving incorrect medication administration that led to a swift removal of a resident after just two days. The family reported disconcerting communication lapses when staff failed to identify errors in medication prescriptions based solely on visual similarities between pill bottles rather than actual patient needs. This lack of attention raised serious questions about operational protocols at Silver Leaf, particularly concerning residents requiring more than basic assistance or those with complex medical needs.

The need for adequate staffing emerged as another area for improvement within Silver Leaf's operations. Families noted that while they were assured there would always be awake personnel available 24/7, this promise fell short in practice as night shifts appeared under-resourced?leading to delays in response times during critical moments when alarms rang out for assistance. Some families expressed frustration over inconsistent staff schedules that left residents isolated overnight when immediate help could have been required.

Despite these highlighted issues, several families remained steadfast supporters of Silver Leaf due largely to their positive interactions with specific staff members who created a nurturing environment conducive to senior living. For instance, one reviewer described great satisfaction at having moved parents into separate accommodations within the same community without regret?a testament perhaps not only to consistency in care but also potentially reflective of individual caretakers' ability to create positive connections with residents amid administrative challenges.

In contrast, preferences varied among families considering other options. Some chose larger communities like Allegro where they found better communication practices alongside competent care ensuring their loved ones felt clean and happy?setting it apart from experiences at Silver Leaf where constant oversight felt lacking for some residents. Ultimately, feedback regarding meal satisfaction remained mixed despite ongoing improvements being acknowledged by management teams at various facilities?which only reinforces that any caregiving environment must adapt continuously based on resident experiences.

In conclusion, navigating assisted living options such as Silver Leaf requires careful consideration of both positive testimonials and critical feedback alike. While many families celebrated excellent individualized care marked by genuine compassion from staff members in tranquil surroundings, significant areas for enhancement remained apparent?especially related to medical attentiveness and staffing reliability during nighttime hours. As caregiving approaches evolve continually amidst rising demand for quality elder care solutions across various settings, it?s clear that open communication between providers and families will be paramount in fostering optimal living experiences for seniors receiving support within communities like Silver Leaf.

This part of Plano, Texas, offers a convenient and bustling community with easy access to various amenities essential for senior living. With multiple pharmacies such as CVS and Walgreens within a short distance, residents have easy access to medication and healthcare supplies. Additionally, there are reputable physician offices nearby, including The ENT & Allergy Centers of Texas and Eminent Medical Center, providing quality medical care. The area also boasts a variety of dining options ranging from casual eateries like Sonic Drive-In to more upscale choices such as Chuy's. For leisure and relaxation, several parks like Memorial Park and Russell Creek Park offer green spaces for outdoor activities. Furthermore, there are places of worship like Shiloh Missionary Baptist Church and entertainment options such as Cinemark theaters for social engagement. Overall, this part of Plano provides a well-rounded and accessible community for seniors looking to settle down in a vibrant neighborhood with diverse offerings.

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)

Physicians

• The ENT & Allergy Centers of Texas (1.3 miles)
• Dhat (2.3 miles)
• Eminent Medical Center (2.4 miles)
• Plano Orthopedic & Sports Medicine Center (3.2 miles)
• Dallas Associated Dermatologists (3.5 miles)
• Eye Care Associates (3.8 miles)
• Touchstone Imaging Plano (4.6 miles)

Restaurants

• Braum's (1.4 miles)
• Sonic Drive-In (1.5 miles)
• Eddie's Diner (2.2 miles)
• King Buffet (2.8 miles)
• Rodeo Goat (2.8 miles)
• In-N-Out Burger (2.9 miles)
• Chuy's (3.2 miles)

Parks

• Memorial Park (1.9 miles)
• Russell Creek Park (2.7 miles)
• Hoblitzelle Park (2.9 miles)
• Windhaven Meadows Park (3.5 miles)
• Coyote Creek Park (4.9 miles)
• Arbor Hills Nature Preserve (5.5 miles)
• Twin Creeks Park (5.5 miles)

Cafes

• Mozart Bakery (2.1 miles)
• Red Truck Cafe (2.3 miles)
• Mimi's Star Cafe (3 miles)
• Starbucks (4.2 miles)
• Starbucks (5.3 miles)
• 85C Bakery Cafe (5.9 miles)

Hospitals

• The Heart Hospital Baylor Plano (2.4 miles)
• Texas Health Presbyterian Hospital Plano (4.8 miles)
• Baylor Scott & White Medical Center (5.6 miles)

Places of Worship

• Shiloh Missionary Baptist Church (3.3 miles)
• Chase Oaks Church (4.1 miles)
• Prestonwood Baptist Church (5.1 miles)
• One Community Church (6.1 miles)

Theaters

• Cinemark (4.3 miles)
• Cinemark Holdings (4.4 miles)
• Alamo Drafthouse Cinema (6 miles)

Transportation

• Arapaho Center Station (5.2 miles)