Spring Gate Rehab & Healthcare Center

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Spring Gate Rehab & Healthcare Center

3909 Covington Pike, Memphis, TN 38135

For more information about senior living options: (844) 490-3973

2.3 from 15 reviews
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Memory Care Skilled Nursing Facility

Spring Gate Rehab & Healthcare Center Costs & Pricing

Spring Gate Rehab & Healthcare Center offers a competitive pricing structure for its services compared to local and state averages. For a semi-private room, residents can expect to pay $3,750 per month, which is slightly above the Shelby County average of $3,426 but remains lower than the Tennessee state average of $3,162. In contrast, the cost for a private room at Spring Gate is set at $4,050, which positions it higher than both the Shelby County average of $3,746 and the Tennessee average of $3,696. These figures reflect Spring Gate's commitment to providing quality care in a supportive environment while remaining mindful of market rates within the region.

Floor plansSpring Gate Rehab & Healthcare CenterShelby CountyTennessee
Semi-Private$3,750$3,426$3,162
Private$4,050$3,746$3,696

Overall Review of Spring Gate Rehab & Healthcare Center

Pros

  • pro The staff at the facility takes great care of the uncle, ensuring he is always clean and well taken care of.
  • pro The day shift nurse is professional and consistent in caring for residents, providing reassurance to families.
  • pro The Occupational and Physical therapy teams have been described as consistent and professional in their approach to resident care.
  • pro Family members appreciate the exceptional Activities Director who organizes engaging activities like bingo, cards, and church services for residents.
  • pro One reviewer expressed gratitude towards the Materials/Supply Director for her human kindness and knowledge when interacting with families.
  • pro Another reviewer highlighted that they received exceptional care during their stay at Spring Gate, finding it clean and well-managed compared to other facilities.
  • pro Overall, some family members have found positive interactions with specific staff members who address concerns promptly and provide support during difficult times.

Cons

  • pro The facility is infested with roaches and rats, creating an unhygienic environment for residents.
  • pro Staff members are often seen sitting around and not attending to patient needs, leading to a lack of care.
  • pro The cleanliness of the rooms and bathrooms is severely lacking, with unpleasant odors present throughout the facility.
  • pro Residents are often left dirty and soiled due to neglect from nursing staff.
  • pro Communication with staff is difficult, as phone calls are frequently unanswered or ignored.
  • pro The food served to residents is consistently reported as unappetizing and poorly prepared.
  • pro Management appears disorganized and unresponsive to family concerns regarding resident care.
  • pro Residents experience discomfort due to noise disturbances and lack of proper supervision during off-hours.
  • pro Patients are often pushed into hallways without adequate attention or assistance from staff.

Review

The reviews of the care facility, particularly Spring Gate, paint a troubling picture of a place where residents’ well-being may be at risk due to severe shortcomings in hygiene, staff attentiveness, and overall management. Many reviewers reported an alarming presence of pests such as roaches and rats throughout the building. This sanitation crisis was not limited to common areas; specific departments like the respiratory unit were highlighted as particularly unsanitary, with cockroaches reported among patients. Many expressed concern that residents would struggle to achieve a healthy life under these circumstances, calling attention to the neglect they seem to endure daily.

For many families visiting this facility—especially during holiday weekends—the conditions have been described as disheartening at best and tragic at worst. One visitor recounted their experience over Memorial Day weekend while visiting their aunt, noting not just the foul odors wafting from dining areas but also witnessing deeply concerning personal hygiene neglect among residents. The lack of timely assistance from staff was emphasized; call lights went unanswered, causing family members palpable distress regarding their loved ones’ well-being in such dire circumstances.

Several reviews indicated that the infrastructure itself is outdated and poorly maintained. Descriptions likened the living quarters to "military barracks" with wooden doors and shared bathrooms between residents—conditions far from suitable for individuals requiring comprehensive care. Despite some positive mentions of individual staff members, such as CNAs who displayed exceptional care for patients, systemic problems within shifts suggested a considerable inconsistency in attention given across different times of day. Criticism extended toward staff who seemed disengaged or lacking professionalism during critical moments when family members sought answers about their loved ones' care.

Despite occasional praises for certain caregivers and departments—like occupational therapy and activities coordination—frustrating experiences seemed more common than celebratory ones in these reviews. Inefficiencies persisted behind closed doors; high turnover rates led to shifts filled with unfamiliar faces rather than familiar caretakers whom residents could trust and rely upon. Complaints about inadequate communication illuminated further organizational flaws within Spring Gate's operations: reaching out to nurses or administrators often required multiple attempts without success.

One review starkly encapsulated this frustration by suggesting that putting loved ones into Spring Gate would lead to lifelong regret for families. Visitors described poor food quality unfit even for pets alongside insufficient portions served during mealtimes. The painful contrast was drawn between cognitive residents who watched fellow roommates eat while being unable themselves—a cruel reminder of their plight amid neglectful surroundings.

Contrastingly, isolated positive reviews did surface amid this sea of discontentment. A few visitors expressed gratitude towards dedicated staff members who provided exceptional service despite falling short on broader operational frontiers. However, these commendations felt overshadowed by overwhelming dissatisfaction found among most comments regarding cleanliness issues and managerial negligence affecting patient care significantly.

In summary, while there are pockets of competent staff attempting to provide adequate support amid chaotic conditions at Spring Gate facility, numerous accounts underline significant gaps in hygiene standards, ineffective communication protocols within the nursing hierarchy, inconsistent staffing practices across shifts leading into dangerous living arrangements for vulnerable patients—all underscoring an urgent need for external oversight before more families suffer from repeated disappointments regarding their loved one's care experiences here.

Features

Housing

  • 233 resident community capacity 233 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Memphis International (14 miles away) Memphis International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Spring Gate Rehab & Healthcare Center is a premier assisted living community located in the vibrant city of Memphis, TN. This community offers high-quality care and support to individuals in need of skilled nursing services. With a wide range of amenities and care services, Spring Gate Rehab & Healthcare Center strives to provide a comfortable and enriching environment for its residents.

Residents at Spring Gate Rehab & Healthcare Center can enjoy numerous amenities designed to enhance their overall well-being and quality of life. These amenities include a beauty salon, where residents can indulge in pampering treatments, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, ensuring residents remain connected to the local area. Additionally, the computer center allows residents to stay digitally connected with loved ones, while the fully furnished accommodations provide a comfortable and inviting space to call home.

The community boasts various recreational spaces for residents' enjoyment, including a fitness room and gaming room. The outdoor spaces and garden offer opportunities for relaxation and connection with nature. Residents can also take advantage of housekeeping services to maintain a clean living environment. A small library is available for those who enjoy reading, while telephone access ensures easy communication with family and friends. Wi-Fi/high-speed internet is provided throughout the community, allowing residents to stay connected online.

Spring Gate Rehab & Healthcare Center offers an array of care services tailored to meet individual needs. The 24-hour call system ensures that assistance is always readily available, providing peace of mind for both residents and their families. Highly trained staff members provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their prescribed medications on time.

Nutritional needs are also met at Spring Gate Rehab & Healthcare Center through specialized meal preparation and service. Diabetes diets can be accommodated along with other special dietary restrictions if required by residents. Transportation arrangements are made for non-medical purposes, as well as for doctor's appointments.

Residents can engage in a variety of activities to stay socially and physically active. Concierge services are available to assist with planning day trips and organizing resident-run activities. Scheduled daily activities cater to various interests, ensuring there is something for everyone.

Conveniently located, Spring Gate Rehab & Healthcare Center provides easy access to nearby parks, pharmacies, physicians, restaurants, and hospitals. This allows residents to remain connected to the local community and easily access necessary amenities and services.

Overall, Spring Gate Rehab & Healthcare Center offers a warm and welcoming environment where residents receive exceptional care and enjoy a fulfilling lifestyle.

Nearby Places of Interest

This part of Memphis, Tennessee, offers a convenient location with easy access to various healthcare facilities such as Methodist Healthcare North and Lebonheur Outpatient Center-East. There are also several reputable physicians' offices within close proximity, including Flinn Jr, George S, Md - Diagnostic Ultrasound Conslnts and Medical Associates Of Memphis. For your convenience, there are multiple pharmacies nearby such as Walgreens and CVS Pharmacy. In terms of dining options, you will find popular chains like Chick-Fil-A and McDonald's as well as local favorites like El Idolo and Pop's Comfort Kitchen. Additionally, there are several parks in the area where you can enjoy outdoor activities like Freeman Park and Shelby Farms Park. If you enjoy cultural outings, Malco Stage Cinema Grill offers a great movie-watching experience. Overall, this neighborhood provides a balance of healthcare services, entertainment options, dining choices, and green spaces for a comfortable senior living experience.

Hospitals

  • Methodist Healthcare North (0.2 miles)
  • BioLife Plasma Services (6.3 miles)
  • Lebonheur Outpatient Center-East (7 miles)
  • Methodist Healthcare Employee Assistance Program (8.3 miles)

Physicians

  • Flinn Jr, George S, Md - Diagnostic Ultrasound Conslnts (0.2 miles)
  • Medical Associates Of Memphis (0.2 miles)
  • Newstart Family Care (4 miles)
  • Onyx Medical (4.5 miles)
  • Norwood Family Eye Care (4.6 miles)
  • East Memphis Orthopedic Group (5.3 miles)
  • Pediatrics East (5.6 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.8 miles)
  • Bartlett Prescription Shop (2.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3.4 miles)

Restaurants

  • McDonald's (1.7 miles)
  • McDonald's (2.5 miles)
  • El Idolo (2.5 miles)
  • Chick-Fil-A (3.4 miles)
  • Pop's Comfort Kitchen (3.4 miles)
  • Freddy's Frozen Custard & Steakburgers (3.5 miles)
  • McDonald's (4.6 miles)

Parks

  • Freeman Park (2.7 miles)
  • Shelby Farms Park (7.3 miles)
  • Davies Plantation Park (7.3 miles)
  • Overton Square (8.3 miles)
  • Chickasaw Garden Park (8.3 miles)
  • Audubon Park (8.4 miles)

Theaters

  • Malco Stage Cinema Grill (5.5 miles)

Cafes

  • Starbucks (5.6 miles)
  • Starbucks (6 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.3 miles)

Places of Worship

  • Advent Presbyterian Church (6.7 miles)
  • Second Chance Fellowship (6.7 miles)
  • McLean Baptist Church (7.8 miles)
  • Lindenwood Christian Church (8.6 miles)

Frequently Asked Questions

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Nearby Communities

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