The Pearl at Fort Mill
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1061 Gold Hill Rd, Fort Mill, SC 29708
For more information about senior living options: (844) 490-3973
The Pearl at Fort Mill offers a variety of accommodations with pricing that reflects the premium services and amenities provided. For instance, a Studio room is priced at $6,500 per month, which is notably higher than the York County average of $3,891 and the state average of $3,649. Similarly, the Semi-Private room comes in at $6,600, surpassing both local and state averages of $3,743 and $3,243 respectively. The 1 Bedroom option is available for $6,995 a month, again positioned significantly above York County's average of $4,395 and South Carolina's average of $3,806. These costs suggest that The Pearl at Fort Mill targets residents seeking an upscale living experience with comprehensive care options tailored to their needs.
| Floor plans | The Pearl at Fort Mill | York County | South Carolina |
|---|---|---|---|
| Studio | $6,500 | $3,891 | $3,649 |
| Semi-Private | $6,600 | $3,743 | $3,243 |
| 1 Bedroom | $6,995 | $4,395 | $3,806 |
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The Pearl is described as a great place with attentive staff who ensure residents are well cared for. The Pearl did a wonderful job caring for residents, with staff actively engaging residents and assisting with appointments. The Pearl's staff is well trained, compassionate, and regularly communicates with families to keep them informed. The Pearl provides a clean, bright environment, with large rooms and spacious common areas and consistent meal scheduling. Families report that residents at The Pearl are safe, well cared for, and not neglected. The Pearl's environment is welcoming, with natural light and soothing decor. The Pearl's team is engaged and compassionate, skilled in dementia care, and provides families with peace of mind. The Pearl offers respite care and is accommodating to caregivers, with helpful staff. The Pearl's director and staff are caring, responsive, and make families feel welcome and supported.
The reviewer states the facility is not okay and does not treat elderly residents kindly, with mold growing in the bathrooms and on the walls. They observe a significant decline in staffing and care over the past year. The 8:1 resident-to-staff ratio is described as inaccurate because administrative staff are counted, leaving direct care understaffed. Management is accused of refusing to take accountability and dismissing concerns, at the expense of residents' health and dignity. The facility is described as looking worse than ever, a clear reflection of neglect at every level. A resident developed severe bedsores, suggesting she was not changed regularly.The care landscape at The Pearl in Fort Mill reads as a tale of two very different experiences, folded into one community that has been through substantial change. On one hand, a family member who has lived there for seven and a half years paints a troubling picture of decline under a newer owner and management structure. On the other hand, a chorus of reviews from many families repeatedly describes The Pearl as a place where residents are treated with dignity, where staff are engaged and attentive, and where dementia care is handled with specialized training and a steady routine. Taken together, the body of reviews reveals a facility that inspires strong loyalty and gratitude in many families while raising serious concerns about governance, staffing, and day-to-day care in others.
A central thread in the critical reviews is the rapid turnover and reduced staffing that allegedly followed Twenty 20 Management's acquisition about a year ago. The author of the first account notes three ownership changes over the years - Autumn Leaves, The Pearl/Phoenix Living, and Twenty 20 Management - and reports that staffing has diminished significantly since Twenty 20 took control. The writer describes a low daily staffing presence, with many longtime caregivers who had been with the facility for three to five years leaving, and with the eight-to-one resident-to-staff ratio counting administrative personnel who do not provide direct care. While some managers do appear in common areas like the dining room or during activities, they are not the ones who physically toilet, change, or consistently tend to residents' daily care. In short, the review argues that the ratio numbers mask a deficit in hands-on, direct caregiving.
The most alarming concern in this portion of the feedback is the report of severe bedsores that led to a hospital admission for the reviewer's mother. The bedsores are described as being aligned with the outline of an incontinence brief, suggesting infrequent changes. This is presented as a dramatic departure from the family's experience over the prior seven and a half years, during which hospitalizations for bedsores were apparently non-existent. The reviewer accuses management of refusing to take accountability for the staffing cuts and for the consequences those decisions have on residents' health and dignity. Instead of addressing concerns, the administration is said to dismiss them, leaving family members to bear witness to what they describe as a clear reflection of neglect in both the care and the physical environment of the facility.
The negative perspective is balanced by a substantial number of testimonials that strongly praise The Pearl for things many families value deeply: attentive staff, well-maintained rooms, and a comprehensive approach to dementia care. Phrases like "great place," "the best place," and "very attentive staff" recur, with reviewers insisting that residents are actively cared for rather than left idle. Several reviews highlight that the staff are not only kind but also consistently helpful in practical matters, such as assisting with appointments, medical paperwork, and long-term care planning. Families repeatedly express peace of mind knowing that loved ones are in a setting where routine and dependable care are prioritized.
Dementia-specific care is a common strong point in the supportive feedback. Reviewers repeatedly note that The Pearl has a dedicated approach to memory care and that staff are trained to handle the unique behaviors associated with dementia. They emphasize that residents are treated with respect and dignity, with routines around meals and activities that help maintain familiarity and reduce anxiety. Visitors report feeling reassured when staff regularly update families about a resident's condition, and they value the transparent communication - texts, emails, and direct conversations - that help families stay involved in daily care plans. The sentiment is that The Pearl's environment supports cognitive and emotional stability for residents who require specialized care.
Beyond clinical care, several reviewers applaud the physical environment and the social programming offered by The Pearl. The facilities are described as clean, bright, and comfortable, with large rooms and generous common areas that accommodate activities and social interaction. The staff's engagement is not limited to caregiving tasks; they are described as actively facilitating outings, games, and events. Examples include bingo sessions, puppet shows, cookouts, and even a live DJ, all of which are cited as helping residents remain engaged and connected to the broader community. The forthright accounts also point to the layout and location as helpful for dementia care - an environment designed to be navigable and safe, with easy access to social amenities and nearby services.
Several accounts acknowledge the sometimes mixed realities of the Fort Mill campus. Some reviewers reference the building's age and the effort required to keep it modern and well-maintained, while still praising the care staff and management's responsiveness. There are mentions of respite care as a positive option, and some reviewers note that the staff's ability to coordinate with families - such as arranging transportation to appointments or facilitating smooth transitions - has been a meaningful support. A number of families specifically call out leaders or managers by name, singling out individuals who have made a clear difference in their loved one's experience. For instance, Craig Lewis and Sara Melody are repeatedly thanked for their professionalism, responsiveness, and willingness to go beyond the call of duty to support families and residents.
In sum, the collection of reviews presents a facility that has earned deep loyalty in many families through compassionate, attentive care and a strong dementia care program, while simultaneously facing serious criticisms about governance and staffing changes that, in at least one account, led to neglect concerns and hospitalizations for preventable conditions. The dichotomy suggests that experiences at The Pearl in Fort Mill are highly variable and may hinge on factors such as specific shifts, individual caregivers, and the management approach in place at any given time. For prospective residents and their families, the message is clear: there are compelling strengths - dementia-focused care, active engagement, cleanliness, strong family communication, and a supportive culture around long-term planning - paired with legitimate concerns about staffing consistency and accountability under recent ownership. Given these competing narratives, thorough personal tours, direct conversations with staff, and careful attention to how care is delivered on a day-to-day basis are essential to forming a well-grounded view of what The Pearl can offer for any individual resident.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (11 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years. Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.The Pearl at Fort Mill is an exceptional assisted living community located in the charming town of Fort Mill, SC. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers numerous on-site activities to keep residents engaged and entertained. From brain fitness exercises to day trips and outings, there is always something exciting happening at The Pearl. Devotional activities are available both on-site and off-site for those who seek spiritual fulfillment. Educational speakers and lifelong learning programs provide opportunities for personal growth and intellectual stimulation. Live musical performances add joy and entertainment to residents' lives. Stretching classes promote wellness and physical well-being. A visiting chaplain or priest ensures that residents have access to religious services.
The Pearl at Fort Mill understands the importance of convenience and accessibility. With air-conditioning, indoor common areas, outdoor common areas, and ground floor units, residents can relax comfortably within their living spaces. Handicap accessible features and wheelchair accessible showers cater to individuals with mobility challenges. Wi-Fi/high-speed internet keeps residents connected in this digital era.
Care services provided by The Pearl include diabetic care, incontinence care, and medication management. Residents can rest assured that their health needs will be taken care of by trained professionals.
Dining at The Pearl is a delight with meals provided by a professional chef. Special dining programs create unique culinary experiences for residents to savor.
The community's location offers easy access to various amenities outside the premises. Seven cafes nearby provide options for socializing or enjoying a cup of coffee with friends or family members. Three parks nearby offer beautiful natural spaces where residents can take leisurely walks or engage in outdoor activities. Nine pharmacies ensure convenient access to medications when needed. Five physicians nearby offer medical assistance within close proximity to the community. Additionally, there are 15 restaurants nearby for those seeking diverse dining options or entertainment experiences during outings. Two places of worship nearby provide spiritual support for residents.
At The Pearl at Fort Mill, residents can expect a vibrant and fulfilling lifestyle with an array of amenities, care services, and nearby conveniences.
This area of Fort Mill, South Carolina offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With multiple places of worship within close proximity, residents have easy access to spiritual communities. Additionally, there are several physicians' offices nearby, ensuring quality healthcare services are readily available. The abundance of restaurants and cafes provide opportunities for socializing and enjoying delicious meals. Pharmacies in the area make it convenient for seniors to access their medication needs. Parks offer peaceful outdoor spaces for leisurely walks or relaxation. For more serious medical needs, Carolinas Medical Center-Pineville is located just six miles away. Overall, this part of Fort Mill provides a well-rounded environment with convenient services for seniors looking to retire in a vibrant community.
The Pearl at Fort Mill offers a variety of accommodations with pricing that reflects the premium services and amenities provided. For instance, a Studio room is priced at $6,500 per month, which is notably higher than the York County average of $3,891 and the state average of $3,649. Similarly, the Semi-Private room comes in at $6,600, surpassing both local and state averages of $3,743 and $3,243 respectively. The 1 Bedroom option is available for $6,995 a month, again positioned significantly above York County's average of $4,395 and South Carolina's average of $3,806. These costs suggest that The Pearl at Fort Mill targets residents seeking an upscale living experience with comprehensive care options tailored to their needs.
The Pearl at Fort Mill offers Studio apartments.
The Pearl at Fort Mill is located at 1061 Gold Hill Rd, Fort Mill, SC 29708 in York County, South Carolina
The Pearl at Fort Mill enhances its memory care services through comprehensive features designed to meet the unique needs of residents with dementia or Alzheimer's disease. Medication management ensures that residents receive their prescribed medications timely and accurately, which is critical in minimizing confusion and maximizing overall well-being. Incontinence care addresses an often sensitive issue with dignity, providing personalized support that fosters comfort and independence. Additionally, brain fitness activities are incorporated into daily routines, promoting cognitive engagement and stimulation tailored to each individual's abilities, thereby encouraging social interaction and emotional health. Together, these features create a supportive environment that promotes both physical and mental wellness for residents navigating the challenges of memory impairment.
The Pearl at Fort Mill on seniors.fyi includes 11 photos including images showing interior, decor, dining, windows, living room, lighting, landscaping, bedroom, and more.
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Interior
Decor
Living Room
Building
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Dining
Landscaping
Kitchen
Fireplace
