Valley View II Manor Care Home

Pros

• The food is nice and hot, and delicious, providing a great variety.
• The community offers many activities in memory care, catering to residents' needs.
• The value for the money was excellent, making it a good choice for families seeking better care.
• The owners and staff are very accommodating and kind, creating a friendly atmosphere.
• Communication with the staff is good, ensuring families are kept updated on their loved ones' well-being.
• Residents received personal, one-on-one care, enhancing the overall experience.
• The tour experience was positive, showcasing a patient-oriented facility with competent staff.
• Overall experiences in this facility have been excellent compared to other places visited.

Cons

• There was not enough help to suit the loved one's needs, particularly for those who stayed up later than other residents.
• Some staff had a significant language barrier, making it difficult to communicate and receive updates about residents' well-being.
• While the food was generally good, one reviewer mentioned that it was just okay at times.
• There is a perceived need for more staff at the facility to adequately support all residents.

Review

The reviews of the memory care facility paint a nuanced picture of residents' experiences ranging from positive aspects like caring staff and engaging activities to concerns about staffing levels and communication barriers. Overall, many families found this community to provide a warm environment, focusing on personalized care that accommodates the unique needs of each resident.

One recurring theme expressed by several reviewers is the quality of food and dining experience. While some praised the meals as "nice and hot" and "delicious," others felt that the food could be improved, describing it merely as "okay." A variety of meal options seemed to be appreciated; for instance, one reviewer mentioned their aunt enjoying the good food and great variety offered in the menu. Food quality can significantly impact residents' satisfaction levels, indicating that there may be room for improvement in this area according to some feedback.

The caregiving staff received significant praise across various reviews for being kind, accommodating, and focused on providing excellent care. One family highlighted how their loved one was cared for in a smaller community setting compared to previous experiences at larger facilities. The commitment to personalizing care was evident; many reviewers noted one-on-one interactions between caregivers and residents which fostered relationships built on trust and compassion. However, there were indications that increased staffing might be beneficial—several families suggested that more assistance would help meet individual needs better, particularly during nighttime when residents had different routines.

Communication emerged as another important aspect mentioned by multiple reviewers. Generally, families reported good communication with staff members regarding their loved ones' wellbeing. However, there was also concern about language barriers affecting this crucial exchange of information; some caregivers struggled with English proficiency, complicating updates on residents' conditions or addressing families’ inquiries effectively. This situation highlights an essential area for potential growth within the facility’s operations.

Location also played a role in influencing some reviewers' decisions regarding placement at this memory care community. One family indicated they found themselves torn between two facilities but ultimately opted for this location due to its patient-oriented approach during tours. The effort made by the staff during these evaluations reflected positively on how welcoming and accommodating they were perceived to be—a characteristic highly valued by families seeking suitable care environments for their loved ones.

In summary, while there were commendable aspects such as effective communication between families and staff along with personalized attention given to residents’ needs—particularly during initial transitions—it is vital for management to address staffing levels adequately alongside ongoing training opportunities regarding language proficiency among caregivers. By making improvements in these areas while maintaining their strengths around compassionate caregiving practices will undoubtedly bolster both resident satisfaction and family confidence in their decision-making processes regarding long-term memory care solutions.

This part of Salem, Oregon offers a variety of amenities and services that cater to senior living. With several parks nearby, such as College Heights Park and Minto-Brown Island City Park, seniors can enjoy outdoor activities and leisurely walks. There are also cafes like Urban Grange Coffee and Java Crew where residents can socialize over a cup of coffee. In terms of healthcare, there are reputable physicians and pharmacies within a short distance, including Willamette Health Partners and Walgreens. Additionally, there are restaurants like Azuls Taco House and Gamberetti's for dining options. For entertainment, there is the Regal Cinebarre Movieland theater nearby. Overall, this area provides a convenient and comfortable living environment for seniors in Salem.

Parks

• College Heights Park (0.6 miles)
• Minto-Brown Island City Park (1.5 miles)
• Orchard Heights City Park (1.9 miles)
• Dog Park - Minto Brown (1.9 miles)
• Brush College City Park (2.4 miles)
• Fairmont City Park (2.4 miles)
• Riverfront Park (2.5 miles)

Cafes

• Urban Grange Coffee (1.4 miles)
• Java Crew (2.1 miles)
• Dutch Bros Coffee (2.1 miles)
• Cafe 22 West (2.2 miles)
• Dutch Bros Coffee (2.5 miles)
• Starbucks (2.7 miles)
• Ike Box (2.9 miles)

Physicians

• Willamette Health Partners (1.8 miles)
• Young Terence H MD (2.1 miles)
• West Salem Family Practice (2.1 miles)
• Dick Wallace H DDS (2.1 miles)
• Willamette Ear Nose & Throat & Facial Plastic Surgery (2.2 miles)
• John Donovan (2.2 miles)
• Willamette Hearing & Audiology (2.2 miles)

Pharmacies

• Walgreens (2.1 miles)
• Calhoun Compounding Pharmacy (2.5 miles)
• Physicians Building Group (2.5 miles)
• Hi-School Pharmacy (2.6 miles)
• Quisenberry Pharmacies Center Street Store (2.6 miles)
• Rite Aid (2.7 miles)
• 7 Leaf Collective (2.9 miles)

Restaurants

• McDonald's (2.1 miles)
• Azuls Taco House (2.5 miles)
• Basil & Board (2.6 miles)
• Lively Station (2.6 miles)
• Gamberetti's (2.6 miles)
• Wendy's (2.7 miles)
• Taqueria Marcos Place (2.9 miles)

Hospitals

• River Road Surgery Center (2.2 miles)
• DaVita Salem North Dialysis (3 miles)
• DaVita Salem At Home (3.2 miles)

Theaters

• Regal Cinebarre Movieland (2.9 miles)

Places of Worship

• First Christian Church (3 miles)
• Queen of Peace Parish (3.8 miles)

Transportation

• Amtrak (3.2 miles)