Personal Senior Care Homes - Birkdale

Pros

• The former caregiver had a strong bond with the husband and family, indicating positive relationships can develop in this environment.
• The caregivers are dedicated to maintaining the well-being of residents, reflecting their commitment to quality care.
• The opportunity for family visits demonstrates a willingness to engage with loved ones during challenging times, even though there was a specific conflict in this instance.
• The home provides a space for residents that is generally considered welcoming and supportive by some families.
• Residents are accepted into the facility, which showcases the owner’s commitment to providing care for individuals in need, despite individual challenges.

Cons

• The owner prevented a beloved caregiver from visiting the dying husband, holding a personal grievance against her.
• The new resident had serious mental health issues and displayed disruptive behavior, including shouting obscenities in front of children and hospice workers.
• There was poor management of the living environment, with the new resident's dog causing accidents throughout the house.
• Smoking was allowed on the premises, contributing to an inappropriate atmosphere for residents nearing end-of-life care.
• The overall experience raised concerns among family members about the quality of care provided to their loved one in this facility.

Review

In a poignant and distressing account, the owner of a residential care facility has come under fire for their handling of sensitive situations that ultimately affected the quality of care and comfort for a dying resident. This review highlights two critical incidents that speak volumes about the environment within this establishment, revealing not only a lack of compassion but also concerns about the overall appropriateness of care practices.

The first issue revolves around an emotionally charged moment when the husband of the reviewer was nearing the end of his life. A former caregiver who had formed a strong bond with him and garnered affection from the entire family sought to visit him one last time. However, due to prior disagreements between this caregiver and the owner, access was denied. The reviewer expresses deep frustration and sorrow over this decision, emphasizing how it robbed her husband of a meaningful farewell with someone who genuinely cared for him during his final days. For families paying for such services, one would expect a more humane approach—especially in matters concerning end-of-life care.

As if this insensitivity wasn’t enough, another disturbing incident unfolded shortly after her husband returned home from the hospital to receive hospice care. The facility had accepted a new resident whose behavior raised significant red flags regarding their suitability for shared living conditions. This new individual reportedly struggled with serious mental health issues, leading to outbursts where they would shout obscenities indiscriminately—much to the shock and discomfort of both residents and visiting family members, including grandchildren as well as hospice workers present in those moments.

Compounding matters further was the presence of a pet dog belonging to this new resident—an animal that was allowed inside despite its apparent inability to behave appropriately in such communal living spaces. Instances were reported where accidents occurred throughout the house, creating an unclean environment that is particularly troubling in light of hospice care standards expected during such delicate times. It raises questions about not only hygiene but also safety and comfort—the cornerstones upon which any reputable care facility should stand firm.

Adding insult to injury was the allowance for smoking on premises amidst all these challenges. In an environment meant to provide peace and solace at what must have been one of the most difficult times for both residents and families alike, such allowances create further anxiety and discomfort rather than supporting recuperation or offering respite from distressing circumstances. Families look for assurance and refuge when placing their loved ones in these facilities; instead, they found themselves embroiled in chaos at an already painful juncture.

The reviewer concludes with an urgent piece of advice for anyone considering placing their loved ones into this particular establishment: think twice before making such decisions. With their deeply personal experience marred by neglectful management decisions impacting not only patient dignity but also familial relationships, it becomes evident that more scrutiny is warranted regarding staff policies—and indeed ownership—to ensure future residents do not endure what they experienced during some of life’s darkest hours.

These accounts reveal a profound need for oversight within residential care facilities like this one; ensuring compassionate treatment should be paramount always—not just lost amid personal grievances or overshadowed by ill-suited placements. Families deserve transparency, empathy, and above all else—a nurturing environment that honors their loved ones' lives until their very last moments.

This part of West Chester, Ohio, offers a diverse range of amenities that cater to seniors looking for a convenient and vibrant community. With several places of worship nearby, including St Anne Episcopal Church and Heritage Presbyterian Church, residents can easily connect with their faith community. In terms of dining options, there are various restaurants such as The Cone, Agave & Rye, and Chick-Fil-A in close proximity for enjoyable meals out. Pharmacies like Walgreens and CVS Pharmacy ensure easy access to essential medications. Additionally, there are reputable healthcare facilities in the area, such as Group Health Medical Center and Cincinnati Children's Hospital Liberty Campus. For recreational activities, parks like Voice of America Park and Rentschler Forest Preserve provide opportunities for outdoor enjoyment. Overall, this part of West Chester offers a well-rounded environment that caters to the needs and interests of seniors considering senior living in the area.

Places of Worship

• St Anne Episcopal Church (0.8 miles)
• Four Corners Church (2.6 miles)
• Mason Christs Church At (5.2 miles)
• Heritage Presbyterian Church (5.9 miles)
• Axis Christian Church (6.3 miles)

Restaurants

• The Cone (1.2 miles)
• Agave & Rye (2.2 miles)
• Kona Grill (2.2 miles)
• Chick-Fil-A (2.3 miles)
• Raising Cane's Chicken Fingers (2.7 miles)
• Skyline Chili (2.8 miles)
• Penn Station East Coast Subs (2.8 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• Discount Drug Mart (4.5 miles)

Physicians

• Mercy Medical Associates-Endocrinology (2.3 miles)
• Mercy Health Partners Lab, X-ray (2.3 miles)
• Wetherington Family Medicine (2.3 miles)
• Orthopaedic & Sports Medicine (2.7 miles)
• Cincinnati Arthritis Association (2.7 miles)
• DOCS - Dermatologists Of Central States (DSWO) - Mason (4.6 miles)
• Southwest Ohio Pain Management (5 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3 miles)
• Starbucks (3.1 miles)
• Starbucks (5 miles)
• Starbucks (6.9 miles)

Hospitals

• Group Health Medical Center (2.5 miles)
• Cincinnati Children's Hospital Medical Center Liberty Campus (2.6 miles)
• West Chester Hospital (2.6 miles)
• Butler County Medical Center (5.4 miles)
• Micu 4 (6.1 miles)
• Cincinnati Children's Fairfield (6.6 miles)
• Mercy Health Fairfield Hospital (6.7 miles)

Parks

• Voice of America Park (3 miles)
• Rentschler Forest Preserve Ranger Sta (5.8 miles)
• Fleckenstein Park (6.1 miles)
• Sharon Woods Park (6.2 miles)
• Cottell Park (6.2 miles)

Theaters

• AMC West Chester 18 (3.3 miles)
• Showcase Cinema de Lux Springdale 18 (6 miles)