Willensky Residence of Menorah Park

Pros

• The care at Hillcrest was consistently top-notch, providing a positive experience for the reviewer’s mother during her initial treatment.
• The physical therapy and occupational therapy provided at Montefiore aimed to help the mother regain her mobility and independence.
• The staff at Hillcrest left a good impression on the reviewer, highlighting their mother's satisfaction with the care she received there post-surgery.
• Despite challenges faced during her stay, there were efforts made by some staff members at Montefiore to address concerns and coordinate care effectively when prompted.

Cons

• The coordination of care at Montefiore is a disaster, leading to significant frustrations for family members.
• There is no direct chain of command, causing confusion and delays in patient care.
• Patients often do not receive their pain medication before therapy sessions, resulting in unnecessary suffering.
• Basic needs such as meals are neglected, leaving patients weak and hungry.
• Scheduled showers for patients are not consistently honored, indicating poor attention to hygiene and comfort.
• Nurse Practitioners fail to check on patients adequately, leading to missed therapies and unresolved issues.
• Family members must frequently intervene to ensure proper care, causing them to take unnecessary time off work.
• Overall experiences indicate unreasonable and outrageous levels of service that are unacceptable for a healthcare facility.

Review

Choosing the right rehabilitation facility for a loved one can be a daunting task, as evidenced by the experiences recounted by family members of patients at Montefiore. One family's story sheds light on the challenges faced when their elderly mother was transferred to this facility following a non-displaced hip fracture. Initially discharged from Hillcrest Hospital, where care was praised as "top notch," the transition to Montefiore proved to be fraught with difficulties primarily centered around poor coordination and communication in patient care.

The family’s experience began ominously from day one when their 80-year-old mother was picked up for physical therapy (PT) without having received her necessary pain medication. The son, balancing work commitments, found himself compelled to leave his job to address this critical oversight firsthand. With his mother's pain score reaching an unbearable 10, he had to intervene to ensure that proper protocols were established between nursing staff and rehabilitation therapists. This initial incident set a troubling precedent for the weeks ahead and highlighted what they described as a chaotic lack of direct chain of command at Montefiore.

As further days unfolded, instances of neglect became increasingly concerning. On day two, there was yet another failure in basic care: breakfast was forgotten entirely, leaving the elderly patient weak and famished by early afternoon. This prompted another disruption in the son's workday as he rushed back to provide sustenance for his mother—an issue that should have been managed by staff who are responsible for meal services. The family's frustrations compounded over time; despite being promised scheduled showers twice weekly, it quickly became evident that these basic personal hygiene needs were not being met.

By day eight, frustrations peaked when it appeared that despite multiple complaints about pain management strategies—or lack thereof—no improvements had been made in addressing ongoing medication shortages which hindered rehabilitation efforts significantly. In one instance, while waiting for a Nurse Practitioner (NP) who had delayed responding to requests for new orders on pain medication, the son was again forced out of work and into action mode—to ensure that his mother would receive appropriate care necessary for both her comfort and her ability to participate in PT/OT sessions.

The overall sentiment expressed throughout these experiences culminated in an assessment of systemic failures within Montefiore's operations: “COORDINATION OF CARE IS A DISASTER.” Such observations reflect deep disappointment not only with how administrative duties were handled but also with how contracted staff seemed disconnected from providing consistent quality care expected of such facilities.

Notably contrasting this negative narrative is another review reflecting positively on Montefiore; highlighting that a different patient's time spent there after hip surgery yielded satisfactory outcomes underlines potential inconsistencies within patient experiences based on myriad factors such as specific medical needs or caregiver teams involved during each patient's stay. However, dissimilarities underscore concerns regarding continuity of care—a vital aspect particularly crucial when dealing with older populations requiring additional support.

In conclusion, families making decisions about rehabilitation centers should weigh carefully all aspects observed through various reviews—both positive and negative—as they navigate this challenging terrain. The understanding derived from these narratives stresses not only how critical effective communication is among healthcare providers but also how essential it is that family members remain vigilant advocates for their loved ones’ well-being during recovery processes fraught with obstacles like those experienced at Montefiore. Ultimately, these stories compel future patients' families to conduct thorough research before committing their loved ones’ care into any institution's hands without caution or diligence concerning standards—especially given recent standards revealed through firsthand accounts shared publicly.

This part of Beachwood, Ohio provides a convenient and diverse array of amenities for senior living. The area is home to a variety of restaurants ranging from fast food options like Raising Cane's Chicken Fingers and Taco Bell to more upscale choices such as The Cheesecake Factory and Choolaah Indian BBQ. There are several reputable physicians and medical facilities nearby, including UH Rainbow Pediatricenter and Cleveland Clinic Severance Medical Arts. Places of worship such as Messiah Luth Church of Lyndhurst and Temple Israel Ner Tamid offer spiritual support for residents. Additionally, multiple pharmacies like Walgreens and CVS Pharmacy provide easy access to medications. Parks like Oakville Road Park and Anderson Field offer opportunities for outdoor recreation, while cafes like Starbucks cater to those looking for a cozy spot to socialize. For healthcare needs, there are hospitals like Hillcrest Labor And Delivery and University Hospitals Ahuja Medical Center in close proximity. Overall, this area in Beachwood offers a well-rounded community with essential services within reach for seniors seeking a comfortable living environment.

Restaurants

• The Cheesecake Factory (0.8 miles)
• Raising Cane's Chicken Fingers (1.8 miles)
• Taco Bell (2.1 miles)
• Winking Lizard Tavern (2.2 miles)
• Tres Potrillos (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Choolaah Indian BBQ (2.5 miles)

Physicians

• UH Rainbow Pediatricenter (1.4 miles)
• Senders Pediatrics (1.7 miles)
• University Suburban Health Center (2 miles)
• Rapid Medical Research (2.5 miles)
• Cleveland Clinic Severance Medical Arts (3.4 miles)
• University Premier Pediatricians (4.4 miles)
• Euclid Medical Plaza (6.1 miles)

Places of Worship

• Messiah Luth Church of Lyndhurst (1.5 miles)
• Temple Israel Ner Tamid (1.6 miles)
• St Clare's Church (1.7 miles)
• South Euclid United Church of Christ (3.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Marc's Stores (2.2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Oakville Road Park (2.2 miles)
• Anderson Field (2.5 miles)
• Desan Park (3.8 miles)
• Whiteford Park (4.5 miles)
• Coventry PEACE Park (4.8 miles)
• North Chagrin Reservation (5.4 miles)
• Coulby Park (6.7 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)

Theaters

• Silverspot Cinema (3 miles)

Hospitals

• Hillcrest Labor And Delivery (3 miles)
• University Hospitals Ahuja Medical Center (3.2 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (6.3 miles)
• Cleveland Clinic - W.O. Walker Center (6.6 miles)
• Louis Stokes Cleveland VA Medical Center (6.6 miles)