17600 Arbor Street, Omaha, NE 68130
For more information about senior living options: (866) 208-4318
Overall Review of The Lighthouse
Pros
The staff is outstanding.- They were so kind and excellent at their jobs.
- They cared for my grandparents, and would do anything to help our family.
- They accommodated our large family for holiday gatherings.
- The Lighthouse is a wonderful place.
- The staff is always helpful and the residents are like family.
- Wonderful caregivers and nurses for my Mom and Dad when they were alive.
- Staff treated my parents like part of their own family.
Cons
Someone from the Lighthouse cut his blood thinner medication, possibly causing the ER visit.- The staff deflected blame to others rather than taking responsibility.
- They blamed the brother for giving liquids to the father when he wasn't.
- The Lighthouse is understaffed and cannot give patients proper care.
- Elderly residents are kept in wheelchairs there.
- The food is horrible, and meals cost $19.
- Some staff cannot take the time to care for patients.
- The staff do not listen to their patients at all.
- The staff are not compassionate at all.
Review
The Lighthouse in Omaha is best suited for families seeking a warm, home‑like atmosphere where caregivers treat residents as part of an extended family and where staff are readily accessible for planning with relatives. It suits seniors who prize personal contact, regular social interaction, and a sense of belonging over clinical polish. Those who require strict, hospital‑level medical oversight or a consistently flawless safety record may want to consider alternatives with more formal risk management and higher staffing ratios on every shift. In short, this community delivers comfort, connection, and attentive care for residents and families who value relationship‑driven living, even as it invites careful scrutiny of safety and consistency.
On the positive side, the staffing story is consistently strong. Several families describe outstanding caregivers and nurses who genuinely feel like part of the resident’s extended family. The long‑time residents’ accounts underscore dependable, compassionate care, and facilities for family involvement, such as welcoming large holiday gatherings, reveal a community oriented toward inclusion. Rehab stays can be well supported, with plans developed in partnership with families to ease transitions home. The atmosphere is often described as serene and clean, and multiple reviews point to residents forming meaningful, everyday connections with staff and fellow residents. Even when finances come up, the human side remains a major strength.
Yet significant concerns recur. Several reviews argue the facility is understaffed and unable to give each patient adequate attention, with contrasts between consistently excellent staff and others who lack time or focus. A troubling incident involved a caregiver altering a medication plan, triggering an ER visit, followed by blame‑shifting rather than accountability. Another case described a fall within 72 hours of admission that set back rehabilitation and was met with a reported lack of compassion. Safety and reliability appear to be contingent on individual caregivers, not systemic guarantees. Food quality and value also surface as mixed issues, with some speaking well of meals and others reporting poor experiences or high prices for dining with loved ones.
Where The Lighthouse earns traction is in how much the pros bind together to mitigate the cons. The same caring staff that can feel stretched in tough shifts still convey warmth, attentiveness, and a willingness to coordinate with home health and discharge planners. This makes a tangible difference for families navigating rehab timelines or planning after‑care arrangements. The homey, low‑stress environment supports emotional well‑being, and the social fabric, residents and staff interacting as a community, helps with daily motivation and purpose. Cost is a potential drag, but for families prioritizing a nurturing ecosystem and visible affection from caregivers, the balance tilts toward value in the right circumstances.
Decision‑makers should ask pointed questions before choosing: what are staffing ratios by shift, and how is accountability tracked after incidents? what are the fall prevention protocols, incident reporting procedures, and how are changes in medical status communicated with families? how flexible is rehab planning and discharge coordination with hospital or home health agencies? what dining options exist, and is there a predictable pattern of food quality? what is the total monthly cost, including ancillary fees, and how are holiday gatherings handled? tour the facility during mealtimes and observe how caregivers interact, not just patient rooms. Look for consistency across shifts rather than standout moments.
Overall, The Lighthouse is a solid option for families prioritizing warmth, personal attention, and practical rehab support within a community that feels like an extended family. The strongest caveat is safety consistency and accountability; when those concerns rise, the good staff culture and family‑friendly design do not fully erase the risk. For families who want a high‑touch environment with ongoing, compassionate relationships, this community delivers substantial value and real comfort. Those who cannot tolerate variability in care or who require rigorous safety metrics may want to compare other options with stronger standardized protocols. In the right match, The Lighthouse becomes a trusted residence that helps seniors thrive with loved ones nearby.
36 resident community capacity
Continuing Care Retirement Community (CCRC)
Memory Care
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Eppley Airfield (16 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
22 Remarkable Caregiver Support Groups Available Online and In-Person
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