Cascade Creek Memory Care

Pros

• Many residents and their families express satisfaction with the staff, noting that they are friendly, caring, and attentive to the needs of the residents.
• Several families appreciate the facility's positive environment, highlighting that their loved ones feel happy and well-cared for at Cascade Creek.
• The relatively new facility is praised for its clean, fresh appearance and safe environment, contributing to a welcoming atmosphere.
• Residents enjoy a variety of activities provided by the community, keeping them engaged and active.
• Families report quick response times from staff when assistance is needed, demonstrating a commitment to resident care.
• Positive feedback about the food and outings indicates that residents are enjoying their daily experiences.
• Many reviewers note that their loved ones have adjusted well to living at Cascade Creek, showcasing effective support during transitions.
• Overall, families feel reassured knowing their loved ones are in a supportive setting and would recommend Cascade Creek Memory Care to others based on their experiences.

Cons

• The chaotic environment at Cascade Creek Memory Care was overwhelming, with excessive noise levels contributing to a negative experience.
• Medication management during the Labor Day weekend was unfavorable, affecting the care provided.
• The director was unresponsive to family concerns, with phone calls and requests for meetings often going unanswered.
• The nurse's competence was questioned, and staff were described as being lazy or lacking knowledge about simple medical issues.
• Services that were contractually obligated to be provided were frequently overlooked by the facility.
• There is a lack of proactive communication from the community to families regarding their loved ones' needs and statuses.
• Residents had limited access to landlines or cable television, leaving them unable to communicate effectively with family members.
• Although residents enjoyed some activities, concerns were raised about the overall variety and quality of meals served.

Review

Cascade Creek Memory Care has garnered a variety of reviews from families and loved ones of its residents, highlighting both commendable aspects and significant areas for improvement. Located in a newer facility that boasts a clean and appealing environment, many reviewers appreciate the effort put forth by the staff. It is evident that the staff members are hard-working, friendly, and genuinely care for the residents. They are often praised for their responsiveness to family requests and their attentiveness to individual needs. For some families, this dedication provides substantial comfort, particularly when they witness their loved ones expressing happiness about their living situation.

However, not all experiences have been uniformly positive. Several reviewers voiced concerns regarding leadership quality at Cascade Creek. Issues with communication arise frequently; families report challenges when trying to engage with management. The director has been described as nonresponsive to concerns raised by family members, which has led to frustration among those seeking reassurance about their loved ones' care. Instances of unreturned calls and unanswered meeting requests reflect poorly on the administration's ability to foster trust and transparency with families.

Care management also presents challenges within Cascade Creek—particularly during periods of transition such as holidays or changes in medication. Some residents experienced difficulties due to inadequate support during busy times like Labor Day weekend, leading to medication mismanagement which adversely affected their health conditions. These instances highlight systemic issues within staffing adequacy; while some staff members are described as diligent and caring, overall staffing levels appear strained at times, affecting the delivery of services that are contractually promised.

A recurring theme across multiple reviews is a disparity between the physical attractiveness of the facility and its operational realities. While many appreciate that Cascade Creek is fairly new and visually appealing on first impressions, they caution prospective families against assuming that this translates directly into high-quality care or effective leadership. Inconsistent oversight can lead to important details being overlooked; for example, cleanliness issues regarding patients’ clothing due to insufficient practices like using bibs during meals.

That said, there are numerous positive elements that should not be overshadowed by criticisms. Many families report satisfying experiences with activities offered at Cascade Creek—these include singing sessions, outdoor gatherings on patios, bingo games, exercises aimed at enhancing mobility—all designed for residents’ engagement and enjoyment. Families express appreciation for these activities because they allow residents more opportunities for socialization rather than remaining isolated in their rooms.

Ultimately, feedback about cascading memories at Cascade Creek reveals varied sentiments about this memory care community overall. While love from staff members shines through strong endorsements from several satisfied families who feel reassured knowing their loved ones thrive in such environments made up of dedicated caregivers engaged in meaningful activities—the frustrations expressed concerning administrative dysfunctions wield significant weight as well. For potential clients looking for memory care support services within this community—and other similar institutions—they must weigh these nuanced perspectives carefully before making decisions about placements for elderly relatives requiring specialized assistance.

This part of Rochester, Minnesota, offers a variety of amenities and services that cater to seniors. With multiple healthcare facilities such as Prairiecare Medical Group and Mayo Eugenio Litta Children's Hospital within close proximity, residents can easily access quality medical care. Additionally, there are several pharmacies nearby for medication needs. The area also boasts a selection of restaurants ranging from fast food options like Chick-Fil-A to more traditional dining choices like Newt's South and Beetles Bar & Grill. For recreational activities, seniors can enjoy parks like Mayo Park and Quarry Hill Park for leisurely walks or picnics. There are also cafes like Caribou Coffee and Hollandberry Pannekoeken where they can socialize with friends over a cup of coffee. Overall, this part of Rochester provides a convenient and vibrant environment for senior living.

Physicians

• Prairiecare Medical Group (0.3 miles)
• Mayo Eugenio Litta Children's Hospital (1.5 miles)
• Rochester Family Medicine Clinic (1.5 miles)
• Hanger Clinic: Prosthetics & Orthotics (1.6 miles)
• Carol Reid, MD (1.8 miles)
• Charlton Building - Mayo Clinic (2 miles)
• Brackenridge Building - Mayo Clinic (2 miles)

Hospitals

• Respira Airway, Snoring and TMJ (0.7 miles)
• Generose Building (1.4 miles)
• Generose Building - Saint Mary's Hospital - Mayo Clinic (1.4 miles)
• Old Marion Hall - Saint Marys Hospital (1.5 miles)
• Mary Brigh Building - Saint Mary's Hospital - Mayo Clinic (1.5 miles)
• Francis Building - Saint Marys Hospital (1.5 miles)
• Joseph Building - Saint Marys Hospital (1.5 miles)

Restaurants

• First Meeting Noodle Rochester (0.9 miles)
• Nupa (1.2 miles)
• Newt's South (1.4 miles)
• Chick-Fil-A (1.4 miles)
• Beetles Bar & Grill (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)
• Flapdoodles Ice Cream - South Store (1.5 miles)

Pharmacies

• Walgreens (1.4 miles)
• Weber & Judd-South Broadway (1.7 miles)
• Walgreens (2 miles)
• Eagle Drug Of Rochester (2 miles)
• Weber & Judd Co. (2 miles)
• Mayo Clinic Baldwin Pharmacy (2.1 miles)
• Weber & Judd Pharmacy (2.1 miles)

Parks

• Field of Fun (1.5 miles)
• Graham Hockey Arena (1.6 miles)
• Mayo Park (2.3 miles)
• Silver Lake Park (2.6 miles)
• Quarry Hill Park (3.4 miles)
• Quarry Hill Nature Center (3.7 miles)

Cafes

• Caribou Coffee (1.6 miles)
• Caribou Coffee (2 miles)
• Hollandberry Pannekoeken (2.3 miles)
• Starbucks (3 miles)
• Caribou Coffee (3.1 miles)
• Panera Bread (4.3 miles)

Places of Worship

• Bethel Lutheran Church (2 miles)
• People Of Hope (2 miles)
• Gloria Dei Lutheran Church (2.5 miles)
• St Luke's Episcopal Church (3.1 miles)

Transportation

• U-Haul Moving & Storage (2.1 miles)

Theaters

• Marcus Rochester Cinema (3.4 miles)
• CineMagic Hollywood Luxury Stadium 12 (3.5 miles)