Centracare Health System - Long Prairie

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Centracare Health System - Long Prairie

Centracare Health System - Long Prairie

20 Ninth Street Southeast, Long Prairie, MN 56347

For more information about senior living options: (844) 490-3973

3.2 from 6 reviews
5 stars
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4 stars
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Memory Care Skilled Nursing Facility

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    Overall Review of Centracare Health System - Long Prairie

    Pros

    • pro The PT is great.
    • pro The residents seem good.
    • pro She is cared for and properly monitored.
    • pro She is happier and safer and able to enjoy the remainder of her days.

    Cons

    • pro The reviewer would not choose Long Prairie Care Center for rehab after surgery.
    • pro They doubt the facility's claimed four-star rating and question how it was obtained.
    • pro Staffing was bare over Memorial Weekend, leading to long waits for assistance.
    • pro There was no TV, only two straight-back chairs, and the bed lacked a hand control.
    • pro Pain medication was delayed for over an hour, despite requests for relief.
    • pro The facility had no air conditioning, creating unhealthy conditions in hot weather.
    • pro Communication was poor and the management's ability to fix issues was questioned.
    • pro Billing remained erroneous after discharge, with charges continuing for months.
    • pro The reviewer believes the mother was kept in a deteriorating state to ensure placement there.

    Review

    Two separate accounts from people connected to Long Prairie care center describe troubling experiences tied to post-surgery rehabilitation and ongoing medical care. Both speak to concerns about staffing, responsiveness, and the quality of daily life for residents, with one focusing on a Memorial Day weekend that felt forgotten by the staff and the other detailing a family member's extended rehab stay that ended in worry, billing disputes, and questions about the facility's oversight. Taken together, the recollections sketch a picture of a facility where families feel stretched between the needs of patients and the limits of the day-to-day operations.

    In the first account, a patient recovering from surgery arrived at Long Prairie with expectations shaped by a four-star rating they encountered, though they could not explain how that rating was earned. The visit occurred during Memorial Day weekend, a time the reviewer described as leaving the facility with "bare staff." The patient reported long waits for basic needs, sometimes 15 to 45 minutes before help arrived after pressing the call light. They described a stark lack of amenities: no television, and two straight-back chairs instead of a more comfortable setup. The bed lacked a hand control, so the patient could not adjust their own position and had to rely on staff to respond to calls for adjustments. Surgical site checks were infrequent - "one person checked my surgery site only one time" - and for pain management, there was a stark delay: after enduring significant pain, the patient initially declined narcotics in favor of Tylenol, but the pain intensified to the point where an hour passed before any relief was provided. The account notes a pattern of waiting, with pain management and basic comfort taking a back seat to other tasks. The patient did observe that the people who lived there and the staff seemed decent, but the overall operation - the management and the clock-like delays - were described as needing improvement. A broader complaint emerged about medication timing, with residents allegedly receiving medications late, sometimes around 10 PM, which added to the sense of neglect during an already difficult recovery period.

    The same account also highlights environmental and procedural concerns that, to the reviewer, reflect systemic issues rather than isolated missteps. The reviewer pointed to a lack of air conditioning as part of the problem, insisting that a facility housing fragile post-surgical and medically complex individuals should not operate without climate control. While the heat is described more directly in the other account, this first narrative hints at an atmosphere of discomfort that compounds medical and logistical shortcomings. There is a palpable tension between the desire to rely on the facility's care and the frustration of watching basic dignity - timely pain relief, a calm environment, and accessible comforts - be compromised by what is portrayed as insufficient administration and staffing.

    The second account shifts the focus to a family member who placed a parent in rehab following hospital care. Here the reviewer raises different red flags: staff shortages, expired licenses, and a lack of clear direction in care. The early days were described as disappointing, but the concerns intensified over the ensuing weeks. The reviewer recounts repeated ER visits and hospitalizations for their loved one, during which the patient moved farther from home and family support. They describe a frightening scene where the patient's oxygen saturation was dropping while staff continued with their duties, implying a disconnect between the acuity of the patient's condition and the level of attention being given. The family felt distressed by communications that were poor and inconsistent, with the sense that the patient was being kept in a compromised state to justify the admission and the continued stay. Even after the patient recovered sufficiently to move toward being closer to family, the plan did not materialize as hoped, and the family eventually moved their loved one elsewhere.

    Billing is another thread in the second account that raises problems. The reviewer notes that after the last day of the patient's stay - on the 22nd - billing continued for the full month, despite requests for corrected statements. The reviewer offered a stark theory about the facility's purpose: if you place your loved one there, you might be sent there to die. While this is a strongly stated personal interpretation, it reflects the depth of worry and mistrust that the family experienced. The reviewer later asserts that their relative is now in a different setting - one where care is more properly monitored and safety is more clearly prioritized - and attributes the previous experience to a troubling misalignment of care quality, oversight, and communication. The pattern of expired licenses coupled with poor communication and ongoing billing disputes underscores a perception that regulatory and administrative gaps were contributing to unsafe or unsatisfactory care.

    Across both accounts, several recurring themes emerge. First is the perceived gap between frontline care and facility administration. In the Memorial Day weekend scenario, long waits, lack of basic comforts, and delayed medications point to a fragile operating rhythm that makes it hard for patients to rest and recover. In the second account, persistent staffing shortages, license concerns, and unclear directives suggest deeper systemic strains that affect decision-making and safety. Second is the concern for patient safety and dignity, especially when signs of distress - like escalating pain or falling oxygen saturation - are not met with timely, appropriate responses. The combination of environmental discomfort (no air conditioning in a warm climate) and clinical lapses (delayed pain meds, inconsistent monitoring) seems to amplify the emotional toll on families who are already anxious about their loved ones' health. Third is the issue of trust and accountability, whether through the reliability of billings and statements or through the clarity of communications with family members. The second reviewer's billing dispute and the repeated requests for corrected statements highlight a frustration with administrative processes that feel opaque or inconsistent during vulnerable times.

    For readers weighing care options, these accounts underscore several practical considerations. Verify staffing levels and shift coverage, especially around holidays when fatigue and shortages can be most acute. Check whether the facility maintains clear protocols for timely pain management and regular monitoring of surgical wounds or oxygenation, with transparent communication to families about delays and changes in care plans. Inquire about environmental conditions such as climate control, which can affect patients who are older or on certain medications. Finally, examine licensing and accreditation details, as well as how the facility handles billing, statements, and dispute resolution. While these accounts reflect individual experiences, they raise questions that prospective guests and their families may wish to investigate thoroughly before making a decision about where to pursue rehabilitation or post-acute care.

    Ultimately, these narratives emphasize that the quality of rehabilitation and post-surgical care rests not only on staff skill, but also on the consistency of governance, communication, and infrastructure. Families deserve to feel that their loved ones are in a facility that is adequately staffed, properly licensed, and responsive to both medical and emotional needs. As care standards continue to evolve, prospective residents and their families may benefit from asking pointed questions about pain management policies, staffing rosters, environmental controls, and the mechanisms in place to ensure accurate billing and timely follow-up. In the end, careful due diligence can be a meaningful safeguard when navigating the challenging landscape of post-acute care.

    Features

    Housing

    • 70 resident community capacity 70 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Centracare Health System - Long Prairie in Long Prairie, MN offers a comprehensive range of care services in a comfortable and well-equipped assisted living community. With a focus on skilled nursing facility care, residents can expect 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to provide specialized care for individuals with mild cognitive impairment and memory care needs.

    The community boasts an array of amenities to enhance the comfort and well-being of residents. A beauty salon is available for personal grooming needs, while cable or satellite TV ensures entertainment options are readily available. Community-operated transportation is provided for both medical appointments and daily errands. For those who wish to stay connected online, there is Wi-Fi/high-speed internet access throughout the facility.

    Residents can enjoy delicious meals served in a restaurant-style dining room, catering to special dietary restrictions. Additionally, meal preparation and medication management services are provided to ensure proper nutrition and medication adherence. Housekeeping services maintain the cleanliness of private bathrooms.

    A variety of activities are offered to keep residents engaged and active. Planned day trips allow for exploration of the surrounding area, while resident-run activities foster social interaction within the community. Fitness programs promote physical well-being, and concierge services are available to assist with any additional needs or requests.

    Located near cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals, Centracare Health System - Long Prairie offers convenience and accessibility to essential amenities within close proximity.

    Overall, this assisted living community provides a caring environment that prioritizes the physical and mental wellness of its residents through high-quality care services and an abundance of amenities and activities.

    Nearby Places of Interest

    Hospitals

    • Long Prairie Memorial Hospital & Home (0 miles)
    • Centracare Health System - Melrose Hospital (20.6 miles)
    • Pine Villa Nursing Home (20.7 miles)

    Places of Worship

    • Assembly of God (0.4 miles)
    • First Baptist Church (0.6 miles)
    • Cathedral Press (0.6 miles)
    • Emmanuel Lutheran Church (0.6 miles)
    • Rocholl Arnold C (0.7 miles)
    • Reynolds Baptist Church (6.1 miles)
    • Northwest Conference (7.1 miles)

    Cafes

    • Hat's Off Coffee (0.5 miles)
    • Countryside Restaurant (0.8 miles)
    • Uncle B's Cafe & Catering (10.8 miles)
    • Farm House Cafe (12 miles)
    • Jitters Java Cafe (17.2 miles)
    • Peet's Coffee and Tea (17.9 miles)

    Restaurants

    • Pan De Vida Bakery (0.6 miles)
    • Taqueria Chavez (0.6 miles)
    • Ming Dynasty (0.6 miles)
    • Gene-O's Family Restaurant (0.8 miles)
    • Burger King (0.9 miles)
    • Thunder Lodge Sports Bar (2 miles)
    • Hub Supper Club (8.1 miles)

    Physicians

    • Long Prairie Vision Center (0.6 miles)
    • Osakis Medical Clinic (16.3 miles)
    • Lakeview Medical Clinic (16.5 miles)
    • CentraCare Health - Sauk Centre (16.6 miles)
    • Eyes On Main (17.1 miles)

    Pharmacies

    • Thrifty White Pharmacy (0.6 miles)
    • Prairie Pharmacy (0.6 miles)
    • Long Prairie Pharmacy (1.1 miles)
    • Seip Drug (11.9 miles)
    • Thrifty White Pharmacy (16.3 miles)
    • Thrifty White Pharmacy (16.3 miles)
    • Good Neighbor Pharmacy (20.6 miles)

    Parks

    • Lake Charlotte Park (1.2 miles)
    • Sinclair Lewis Park (16.9 miles)
    • Melrose Jaycee Community Park (20.5 miles)

    Transportation

    • Sauk Centre Airport (2 miles)
    • Great Bear Taxidermy (10.3 miles)
    • U-Haul Neighborhood Dealer (11.2 miles)
    • Rick's Taxidermy (16 miles)

    Theaters

    • Main Street Theater (17.1 miles)

    Frequently Asked Questions

    Where is Centracare Health System - Long Prairie?
    Does Centracare Health System - Long Prairie provide care for residents with dementia or Alzheimer's disease?

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