212 2Nd Avenue South, Long Prairie, MN 56347
For more information about senior living options: (844) 490-3973
The receptionists seem to be the only ones who try to help.
They never follow through with what they say they will do regarding a case. They never return phone calls, not even from their workers. They never complete the case process on time, no matter what they say. They are very rude when someone goes in or tries to speak to them on the phone. The receptionists have no idea what's going on.Todd County Phns in Long Prairie, MN, is best suited for families seeking a compact, locally centered care option where proximity matters and admission logistics can be managed with some persistence. This community appeals to those who are comfortable taking an active role in the intake process, staying on top of phone calls, and pushing for timelines. It is most suitable for residents who need straightforward, lower-complexity care in a setting that feels local and accessible, rather than a large, highly structured system. The upside for this group is the potential for cost-conscious care in a familiar, small-town environment, where staff are reachable in person and the everyday rhythm of life feels manageable.
For families who cannot tolerate gaps in communication or delays in processing, alternatives deserve serious consideration. Those needing consistent, courteous, and timely responses should look to facilities with dedicated admissions coordinators and established escalation paths. Larger providers or organizations with standardized service-level agreements typically offer clearer timelines and accountability; if prompt return calls, reliable updates, and respectful treatment are non-negotiable, another option will likely serve better. In short, if the admission experience matters as much as the care itself, exploring other communities is prudent.
The strongest affirmative signal at Todd County Phns is the presence of staff who try to help, and the sense that, on site, there is real engagement from some team members. The small-town setting can enable in-person conversations and a more personal touch when the process works smoothly. However, these potential advantages are consistently undermined by core process shortcomings. Reported experiences include unreliability in following through on commitments, repeated failures to return calls, and case processing that drags past stated timelines. When burocratic friction meets blunt rudeness in person or over the phone, the overall experience quickly undermines confidence in the care pathway.
Those process failures are not minor irritants; they strike at the heart of trust during a vulnerable transition. The warmth of a friendly receptionist or a willing staffer can be meaningful, but it cannot compensate for a pattern of missed follow-ups and unclear accountability. The lack of reliable communication creates real risk around admission timing, service coordination, and ongoing care planning. In practical terms, this means families end up expending disproportionate energy to chase progress, with uncertainty hanging over critical decisions about when and how care begins.
For families evaluating options, a concrete action plan makes sense. Request a named admissions liaison and a single point of contact who will be responsible for updates and escalation. Ask for a written admissions timeline with specific milestones and dates, and require confirmation of who handles each step in the process. Seek assurances about response times and a clear path to escalate issues to a supervisor if delays occur. Tour the facility with the admissions lead, and probe for real-world examples of how timelines are managed. Talk to current residents or family members about how communication is handled day-to-day, and verify there is transparent billing and service-level clarity before committing.
Ultimately, this community positions itself in a middle ground: potential affordability and convenient local access, tempered by a track record of inconsistent follow-through and uneven communication. If reliability, professional courtesy, and timely administration are non-negotiable, stronger options exist in the region. If the priority remains staying in Long Prairie with a willingness to actively manage the process, Todd County Phns can work - provided explicit expectations are established, written timelines are secured, and a concrete escalation path is in place from day one. Proceed with caution, and insist on accountability before any commitment is made.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Todd County Phns in Long Prairie, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each unit includes a kitchenette and dining area for residents to enjoy meals. Housekeeping services are provided to ensure a clean and comfortable living environment.
For care services, the community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Residents also receive medication management and coordination with health care providers for their healthcare needs. The community offers diabetes diets and special dietary restrictions for those with specific nutritional needs.
Residents can enjoy the outdoors with access to outdoor spaces and gardens on the premises. Move-in coordination is available to make the transition into the community as smooth as possible. Transportation arrangements are made for medical appointments, ensuring residents can attend these important visits.
The community promotes mental wellness through its mental wellness program, encouraging residents to engage in activities that support their emotional wellbeing. Scheduled daily activities are offered for all residents to participate in, along with resident-run activities that allow them to actively contribute to the community.
The Todd County Phns is conveniently located near various amenities including cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. This ensures that residents have easy access to the essential services they may need.
Overall, this assisted living community provides a comfortable and supportive environment where residents can receive personalized care services while enjoying a range of amenities and participating in stimulating activities.
Todd County Phns is located at 212 2Nd Avenue South, Long Prairie, MN 56347 in Todd County, Minnesota
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