St. Charles Community

Pros

• The appearance of St. Charles Community was liked and described as homey.
• The staff at St. Charles Community was friendly, helpful, and patient.
• The community was clean and had a pleasant dining area.
• The location of St. Charles Community was convenient and had good parking.
• The staff at St. Charles showed appreciation for their employees during the COVID-19 crisis.
• The reviewers expressed happiness, satisfaction, and appreciation for being a part of the St. Charles community.
• The community provided thorough safety measures during COVID-19 and received gratitude for keeping loved ones safe.
• Working at St. Charles was described as great with a positive environment and wonderful coworkers.
• St. Charles Community was praised for its care services, cleanliness, menu options, activities, and value for families.
• Some reviewers recommended the community to others due to its caring staff and good value.

Cons

• The turnover rate for the staff at St. Charles Community seemed abnormally high.
• The director, Michelle, at St. Charles Care Center was manipulative and only friendly when talking about money.
• One reviewer would not recommend St. Charles Community due to unfulfilled promises of certain services for their parent.
• The reviewer's brother-in-law at St. Charles seems to be shy and not very social, not participating in many activities offered by the facility.
• There were some issues with certain services promised but not received at St. Charles Care Center, leading to a negative experience for one family.
• The reviewer did not feel that St. Charles was the right fit for them after touring the community.
• The managerial staff at St. Charles Community, particularly the director Michelle, caused issues for one family and made promises that were not fulfilled for their loved one.
• There were concerns about the high turnover rate of staff and the management style of the director, Michelle, at St. Charles Community.
• The reviewer had multiple issues with promises of services not being fulfilled by the managerial staff, particularly the director at St. Charles Care Center.
• The reviewer had a negative experience with the managerial staff, specifically mentioning issues with services promised but never received from St. Charles Care Center.

Review

St. Charles Community received glowing reviews from multiple individuals who have had firsthand experiences with the facility. From the appearance of the place to the friendliness and helpfulness of the staff, it seems that St. Charles provides a warm and welcoming environment for its residents.

Many reviewers commented on the homey atmosphere and cleanliness of the community. The dining area, in particular, was praised for its pleasant ambiance and appetizing food. Unfortunately, due to COVID-19 restrictions, fewer residents were utilizing the dining room during these visits. However, this did not detract from the overall positive impression of the facility's layout and amenities.

The location of St. Charles Community also received high praise, as it is conveniently situated near family members. The community offers meals and has a recreational plan in place, although some activities are currently on hold due to COVID-19 restrictions.

Not only do residents appreciate St. Charles Community, but staff members also expressed their satisfaction with working there. One employee mentioned enjoying their co-workers' company and how they felt valued during difficult times like the COVID-19 crisis.

Families who entrusted their loved ones' care to St. Charles Community were pleased with the level of attention and safety provided by the facility during these challenging times. The emphasis on hygiene practices and social distancing measures was commended as essential in reducing virus transmission.

While most reviews were overwhelmingly positive, one reviewer mentioned that although they found St. Charles impressive in terms of cleanliness and activities offered, it ultimately wasn't a good fit for them personally.

Another reviewer shared their positive experience with St. Charles Community's services for their mother-in-law's care. They appreciated the caring nature of the staff and deemed it a lovely community worth recommending to others in need of similar care.

Similarly, another family member expressed gratitude for their loved one's outstanding care at St. Charles Community. They highlighted the kindness of staff members, cleanliness of facilities, and varied meal options on the menu.

However, not all reviews were completely positive. One reviewer mentioned issues with certain promised services not being fulfilled and criticized the managerial staff for being manipulative and primarily focused on financial matters. They also noted a higher than average turnover rate among the staff.

On a more positive note, individuals who have benefited from St. Charles' day care services for dementia patients had positive words to share. These clients found the facility clean, staff members helpful, and considered St. Charles a recommendable option.

Another prospective resident's family member praised St. Charles Community for its friendly environment and active engagement of residents in various activities.

Lastly, a home care provider recommended St. Charles Community based on their experience in moving clients there. They found the facility convenient to families, well-maintained, and offering excellent food and a range of activities for residents.

Overall, St. Charles Community appears to be highly regarded for its warm atmosphere, cleanliness, attentive staff, diverse activities, delicious meals, and convenient location. While there were some minor criticisms regarding promised services not being provided and interpersonal difficulties with management staff reported by one reviewer, the majority of feedback was overwhelmingly positive.

This part of Covington, Kentucky offers a convenient and accessible location for senior living. With several pharmacies within a few miles, accessing medication and healthcare services is easily achievable. There are also reputable physicians nearby for any medical needs. Additionally, there are a variety of dining options ranging from casual fast food to upscale restaurants, providing plenty of choices for meals out. The proximity to hospitals ensures quick access to medical care in case of emergencies. Nearby parks offer opportunities for outdoor recreation and relaxation. Several cafes provide places to socialize and enjoy a cup of coffee. Public transportation options are available for ease of getting around the area. Places of worship are also within reach for spiritual enrichment. Overall, this neighborhood provides a well-rounded environment suitable for seniors looking for convenience and amenities in their daily lives.

Pharmacies

• Walgreens (1 miles)
• Walgreens (2.4 miles)
• Remke Bigg's (2.4 miles)
• Walgreens (2.6 miles)
• Newport Drug Center (3.2 miles)
• Walgreens (3.5 miles)
• Walgreens (3.8 miles)

Physicians

• St. E Diabetes Center (1.7 miles)
• Beers, Ann, Md - St Elizabeth Healthcare Regl (1.9 miles)
• St Elizabeth Physicians (2.2 miles)
• Budhani, Irfan Dr - Saint Elizabeth Physicians Pulmonology Crestview Hills (2.5 miles)
• Tri-State Centers For Sight (2.6 miles)
• Riverhills Neuroscience (2.7 miles)
• OrthoCincy (3.1 miles)

Restaurants

• Rosie's Tavern (2.4 miles)
• Bourbon Haus 1841 (2.6 miles)
• Agave & Rye (2.6 miles)
• Burger King (2.7 miles)
• McDonald's (2.7 miles)
• Smoke Justis (3 miles)
• E + O Kitchen (3.5 miles)

Hospitals

• St Elizabeth Medical Center (3 miles)
• St Elizabeth Healthcare (3 miles)
• St Elizabeth Baby Center (3.1 miles)
• Albright Health Center (3.6 miles)
• St Elizabeth Fort Thomas (3.9 miles)
• The Christ Hospital (5.1 miles)

Parks

• John G & Phyllis W Smale Riverfront Park (3.4 miles)
• President's Park (3.6 miles)
• Eagle Ridge Playground (3.9 miles)
• Washington Dog Park (4.2 miles)
• Washington Park (4.2 miles)
• Ziegler Park (4.4 miles)
• Highland Hills Park (4.5 miles)

Cafes

• York Street Cafe (3.4 miles)
• Deeper Roots Coffee (3.6 miles)
• Starbucks (4 miles)
• Coffee Emporium (4.2 miles)
• Panera Bread (5.4 miles)
• The 86 Coffee Bar & Concert Venue (5.9 miles)

Transportation

• Government Square (3.8 miles)

Places of Worship

• St Dominic Church (5 miles)
• Seven Hills Church (5.7 miles)