Owen Valley Health Campus in Spencer, IN

Pros

• The staff are very helpful and responsive.
• The staff are nice and welcoming.
• The memory care unit staff showed her love, care, and respect.
• Robin went above and beyond her duties to help the family.
• Owen Valley is a loving home environment that puts residents first.
• The facility is very nice, with friendly, caring people.
• The campus is beautiful and the staff are wonderful and kind.
• The facility is a wonderful place where families feel confident about the care.
• The nurses are kind, caring, and attentive, with a clean building and enjoyable activities.
• Everyone is kind.
• The front desk staff are lovely and welcoming.
• The facility is great and clean; the staff are friendly and loving.
• The staff take great care of residents and show heart.

Cons

• The facility is poorly run with a total lack of care and empathy.
• The nursing staff were appallingly bad, uncaring and inattentive to the residents.
• The father-in-law lost over 30 pounds under their watch and would have died if he hadn't been moved out.
• A resident had not been washed for days and basic hygiene was neglected.
• The staff were rude and complained instead of providing care.
• The facility is awful and dirty, with patients not receiving baths or proper attention.
• Bedsores turned into sepsis due to neglect.
• The elder abuse reporting number posted by the facility was non-working, and the place felt like a disaster.

Review

Owen Valley Health Campus in Spencer, Indiana is best suited for families prioritizing memory care and rehabilitation within a home-like setting, where a visible emphasis on therapy and routine can support recovery and daily engagement. The memory-care unit earns consistent praise for its secure environment and caregiver familiarity, and the campus features a refreshed rehab space with multiple therapists who collaborate on functional goals. For residents who respond well to steady routines, meaningful activities, and hands-on aides, this community can deliver tangible benefits when the care team remains cohesive and responsive to evolving needs.

That said, this campus demands careful vetting for families that cannot accept variability in essential nursing care. A number of reviews describe missed or late medications, delayed responses to call lights, and a pattern of nursing and CNA interactions that feel disengaged or overloaded. Several accounts allege neglect, weight loss, bedsores, and even elder-abuse concerns, with some families convinced that leadership failed to address critical safety issues. Questions about governance, recent ownership changes, and accountability color the overall impression. If unwavering, consistently proactive nursing oversight is non-negotiable, alternatives should be actively considered.

The strongest, most durable positives center on memory care and rehab. Families repeatedly highlight a warm front-desk presence, compassionate aides, and a therapy program that delivers measurable progress. The memory-care unit is described as well-staffed, secure, and capable of coordinating with hospice teams to support comfort and family involvement. When these elements align, residents experience respectful treatment, steady routines, and structured activities that create meaningful quality-of-life gains. These advantages can offset some risk for residents whose needs map directly to memory support and restorative therapy, provided leadership stability and daily staffing meet expectations.

Within the memory-care niche, Owen Valley also earns praise for a homelike atmosphere, cleanliness, and genuine engagement from caregivers who take time to connect with families. Some families specifically credit the unit for humane end-of-life support, comprehensive communication, and staff who remember personal preferences. These positive voices reinforce the conclusion that the campus can be a valuable home for dementia-focused care and related rehabilitation services. Yet the broader narrative remains mixed; several reviews suggest that performance outside the memory unit - on other floors and during off-peak hours - can deteriorate, which complicates the decision for families seeking uniform excellence.

To decide with confidence, prospective movers should structure a disciplined due-diligence process. Conduct in-person tours of both the memory-care and rehab areas, and observe live medication administration and call-light responsiveness across shifts. Request up-to-date staffing data, including nurse-to-resident ratios and turnover rates, and ask whether any regulatory actions are active or pending. Review care plans for nutrition, wound care, mobility, and any dental or swallowing accommodations to ensure dietary needs can be met. Speak with multiple family members of current residents about day-to-day responsiveness and observe the dining and activity environments. A facility's true character reveals itself not in marketing language, but in consistent, reliable day-to-day care.

In sum, Owen Valley Health Campus offers solid strengths in memory care, rehabilitation capacity, and a welcoming, well-maintained campus. For families prepared to stay actively involved and to press for transparent, consistent nursing oversight, it can be a practical, capable home for a loved one. For those whose non-negotiables include flawless medication management, constant proactive nursing, and verifiable safety records, exploring alternatives with stronger, verifiable reliability is prudent. The final choice should emerge from a candid, in-person assessment that prioritizes dependable caregiving practices as much as the amenities and the warmth of the community.

Physicians

• Cook Urological (0.5 miles)
• Iu Health Southern Indiana Physicians (1.8 miles)
• Gosport Family Practice (7.8 miles)
• Southern Indiana Pediatrics (9.9 miles)
• Catherine H. Sinkhorn, MD - Southern Indiana Physicians Family & Internal Medicine (10.3 miles)
• America's Best (14.2 miles)
• James Fox, DC (15 miles)

Restaurants

• Wendy's (0.7 miles)
• Taco Bell (1.5 miles)
• McDonald's (1.6 miles)
• Jiffy Treet West (11.3 miles)
• McDonald's (11.6 miles)
• Taco Bell (12 miles)
• Village Inn Restaurant (12.1 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walmart Pharmacy (0.9 miles)
• CVS Pharmacy (11.6 miles)
• Kroger Pharmacy (14.9 miles)
• Walmart Pharmacy (15 miles)
• Cloverdale Drugs (15.3 miles)
• CVS Pharmacy (15.6 miles)

Parks

• McCormick's Creek State Park (3.3 miles)
• Camp Na-Wa-Kwa (13.7 miles)
• Leiber State Rec Area. Cagles Mill Lake (14.1 miles)
• Griffy Lake (14.9 miles)
• Griffy Lake Unofficial Dog Park (15 miles)
• Twin Lakes Sports Park (15.1 miles)
• Rev Ernest D Butler Park (15.4 miles)

Places of Worship

• Shiloh Wesley Chapel Methodist (3.4 miles)
• Crossroads United Methodist Church (11.3 miles)
• Zion United Church of Christ (13.1 miles)
• Cloverdale Christian Church (13.7 miles)
• Poland Chapel Historical Society (13.9 miles)
• Cloverdale United Methodist Church (15.7 miles)
• First Baptist Church (15.8 miles)

Theaters

• AMC CLASSIC Bloomington 12 (14.5 miles)

Hospitals

• Southern Indiana Surgery Center (15.7 miles)
• Midwest Proton Radiotherapy Institute (15.7 miles)

Transportation

• Bloomington Transit Downtown Terminal (16 miles)