Westminster Commons

Pros

• The staff at Westminster Commons were approachable and friendly, providing good care for the residents.
• The shared rooms were clean and spacious, contributing to a comfortable living environment.
• Residents had access to activities like arts and crafts, which helped enhance their well-being.
• One family member reported that their mother seemed happier at Westminster Commons compared to her previous facility.

Cons

• The staff at Westminster Commons are unprofessional, rude, and disrespectful.
• Residents often feel unhappy and depressed due to poor treatment.
• There is a lack of designated parking for visitors, making access difficult.
• Visitors frequently find the front desk unattended during visiting hours.
• The facility has a pervasive smell of urine.
• There is inadequate staff for the number of patients, leading to neglect.
• Patients experience issues with privacy and safety due to no locks on doors and mixed-gender accommodations.
• Call buttons go unanswered for extended periods, indicating a lack of urgency in responding to patient needs.
• Personal belongings, such as clothing, are regularly stolen from patients without a proper prevention system in place.
• Cleanliness is described as abysmal, and the food served is deemed worse than unsatisfactory.

Review

The reviews regarding Westminster Commons provide a stark contrast between two vastly different experiences, highlighting the complexities of assisted living facilities. On one side, numerous accounts paint a troubling picture of unprofessionalism and inadequate care, while on the other hand, some individuals report positive experiences with staff and living conditions. This dichotomy invites deeper exploration into the quality of care provided at Westminster Commons.

One recurring theme in the negative reviews is the reported lack of professionalism and respect demonstrated by the staff. Complaints indicate that staff members often appear indifferent to their responsibilities, impacting patient care significantly. A family member described multiple distressing incidents involving their grandfather, whose dissatisfaction during his stay culminated in him ending up back in the hospital due to perceived negligence. This review underscores not only a failure in basic caregiving but also suggests an environment where residents may feel neglected or even unsafe.

Concerns extend beyond just staff attitudes; reviewers frequently mention unsanitary conditions within the facility. Descriptions of overwhelming odors and visible signs of neglect contribute to a deeply negative impression. One reviewer noted that upon entering, visitors are met with "the smell of pure urine," indicating serious cleanliness issues that could affect residents' well-being. Furthermore, several patients were reportedly left sitting in their own filth due to insufficient staffing levels—a dire situation for individuals who rely on assistance for basic needs.

Safety features—or lack thereof—also emerged as significant concerns among reviewers. The absence of locks on doors and appropriate separation between male and female residents raises alarms about potential safety risks within the facility. Reviewers expressed fears about unauthorized access to patient rooms, suggesting an unsettling vulnerability for residents who should be guaranteed privacy and security in such settings. Such elements can lead to anxiety among both patients and their families, further eroding trust in the institution.

Compounding these already significant issues is a reported failure to respond promptly to emergencies within the premises. An alarming account described how a family member pressed a call button seeking assistance when another resident experienced a seizure—only for them to encounter delays while searching for help throughout the building. This lack of urgency speaks volumes about systemic failures at Westminster Commons that potentially jeopardize resident health and safety.

Amidst these overwhelmingly negative accounts lies a counterpoint: some have shared positive feedback regarding their experiences with Westminster Commons' care provisions. One reviewer praised approachable and friendly staff who successfully catered to their mother's needs despite her being placed in a shared room with other residents. Cleanliness was noted positively compared to other facilities previously encountered by this family member, lending credence to individual experiences differing widely from others.

These conflicting perspectives highlight not only personal anecdotes but also raise questions about consistency in care standards across assisted living facilities like Westminster Commons. The disparity between reports suggests there may be variability in staff performance or perhaps differences based on specific departments or shifts within the organization itself. As such, prospective residents and their families might benefit from thoroughly investigating these types of facilities before making decisions concerning long-term care for loved ones—ensuring any chosen place aligns more closely with individual expectations for compassion, cleanliness, safety, and overall quality of life.

This part of Atlanta, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. With numerous dining options such as McDonald's, The Local, and Panera Bread within close proximity, residents can enjoy a variety of cuisine choices. Additionally, there are several pharmacies nearby including CVS and Walgreens for easy access to medication and health supplies. For recreational activities, parks like Piedmont Park and Bessie Branham Park provide opportunities for outdoor relaxation and exercise. Public transportation is easily accessible with MARTA stations located within a short distance, making it convenient to navigate around the city. Places of worship like Inman Park United Methodist Church and hospitals such as Grady Memorial Hospital are also conveniently located in the area. Overall, this part of Atlanta offers a vibrant community with essential services readily available for senior living residents.

Restaurants

• McDonald's (0.1 miles)
• The Local (0.4 miles)
• New Realm Brewing (0.6 miles)
• Blake's On The Park (0.8 miles)
• Righteous Room (0.9 miles)
• Bulldog Bar (0.9 miles)
• Manuel's Tavern (1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks Reserve (0.9 miles)
• Panera Bread (1 miles)
• Muchacho (2.1 miles)
• El Tesoro (2.3 miles)
• Dancing Goats Coffee Bar (3.8 miles)

Physicians

• Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (0.6 miles)
• Thomas D Gurley Jr MD (1.4 miles)
• Peachtree Orthopedics (2.3 miles)
• Oakhurst Pediatrics (4 miles)

Parks

• Piedmont Park (0.7 miles)
• Pemberton Place (1.6 miles)
• Morningside-Lenox Park Tennis Courts (2.3 miles)
• Grant Park Neighborhood Association (2.6 miles)
• Bessie Branham Park (3.1 miles)
• Peachtree Hills Playground (3.3 miles)
• Toy Park (3.7 miles)

Transportation

• MARTA - Midtown Station (1.1 miles)
• MARTA - North Avenue Transit Station (1.1 miles)
• MARTA Inman Park - Reynoldstown Station (1.6 miles)
• MARTA - King Memorial Station (1.8 miles)
• Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (1.9 miles)
• MARTA - Lindbergh Center Station (3.2 miles)

Places of Worship

• Inman Park United Methodist Church (1.5 miles)
• Haygood Memorial United Methodist Church (1.7 miles)
• The Temple (1.9 miles)
• Second-Ponce De Leon Baptist Church (3.8 miles)
• First Baptist Church of Decatur (4.1 miles)
• Karin Kabalah Center of Atlanta (4.1 miles)

Hospitals

• Grady Memorial Hospital (1.8 miles)
• Piedmont Atlanta Hospital (2.8 miles)
• Marcus Autism Center (3 miles)
• Atlanta VA Medical Center (3.7 miles)

Theaters

• AMC Madison Yards 8 (2.2 miles)