Sandy Springs Memory Care

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Pros

• The staff at Villa Palazzo is friendly and nice.
• The community at Villa Palazzo takes good care of their residents.
• The overall experience at Villa Palazzo has been rated 5/5.
• The interactions with the staff at Villa Palazzo have been excellent.
• The people at Sandy Springs Place are very friendly.
• The new owners of Sandy Springs Place are well-liked by the reviewer.

Cons

• The facility lacks communication regarding Covid-19 protocols and future plans.
• The cleanliness and hygiene of the residents' nails and hair were neglected.
• Poor care in terms of bathing and grooming is evident.
• Lack of response from new ownership regarding complaints about uncleanliness.
• The reviewer advises against using Sandy Springs Place for senior living.

Review

Sandy Springs Place, now known as Villa Palazzo, has received mixed reviews from residents and their families. While the staff is described as friendly and nice, there seems to be a lack of understanding when it comes to VA benefits. This is disappointing for those who were hoping for assistance in navigating these resources. However, based on the positive experiences shared, the community is still recommended to others.

The recent change in ownership has brought about some improvements at Villa Palazzo. Overall, the community is well-maintained and residents are taken care of very well. The quality of care provided seems to be satisfactory, earning a rating of 5/5 from one reviewer. However, with the transition in ownership, there have been concerns about communication between management and residents/families. Especially during the uncertain times brought on by Covid-19, clear communication regarding facility protocols and future plans is crucial.

One area where communication seems to be lacking is visitation policies for family members. It remains unclear whether or not family members can enter the facility to see their loved ones, how many people are allowed at any given time, and how often visitation can take place. Such information would greatly alleviate anxiety among families who wish to maintain close relationships with their relatives residing at Villa Palazzo.

Despite these concerns regarding communication and visitation policies, resident interactions with staff have been consistently positive. The friendly nature of the staff creates a welcoming environment within the community. Unfortunately, this friendliness does not always translate into adequate hygiene care for residents. One reviewer shares their disappointment in finding their loved one with dirty fingernails and unkempt appearance during doctor appointments held outside the facility.

Furthermore, this lack of proper hygiene care may have contributed to health issues experienced by the reviewer's loved one that ultimately led to her passing away while in residence at Villa Palazzo. This unfortunate event raises questions about the level of attention given to personal grooming needs within the community. It is disheartening to learn that the reviewer's attempt to address these concerns with the new owners went unanswered.

In conclusion, Villa Palazzo, formerly known as Sandy Springs Place, has received varied reviews from residents and their families. The community generally provides a friendly and pleasant experience, although there have been some shortcomings in terms of communication and hygiene care. These issues are particularly important during the current pandemic. While improvements have been made since the change in ownership, it is clear that further attention needs to be given to ensure effective communication and better personal grooming services for residents. Families considering this community should take these factors into account when making their decision.

This part of Atlanta, Georgia, offers a convenient and diverse array of amenities for senior living. With a variety of restaurants such as Chick-Fil-A, Olive Garden, and local breweries like Gate City Brewing Company nearby, seniors will have plenty of dining options to choose from. Additionally, there are several places of worship in the area including North Atlanta Church of Christ and St Brigid Catholic Church for spiritual fulfillment. The presence of multiple pharmacies such as Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. For recreational activities, seniors can enjoy the green spaces at Morgan Falls Overlook Park or Georgetown Park. In terms of healthcare services, there are reputable physicians' offices like Southeastern Endocrine & Diabetes PC and hospitals like Northside Hospital nearby. Finally, transportation is easily accessible with MARTA - Doraville Station just seven miles away for convenience in getting around the city. Overall, this area provides a well-rounded and convenient environment for seniors looking to retire in Atlanta.

Restaurants

• Chick-Fil-A (0.3 miles)
• North River Tavern (1 miles)
• Gate City Brewing Company (2.7 miles)
• Olive Garden (2.9 miles)
• McDonald's (3.3 miles)
• Chick-Fil-A (3.4 miles)
• McDonald's (3.9 miles)

Places of Worship

• North Atlanta Church of Christ (1.4 miles)
• Congregation Etz Chaim (5.2 miles)
• St Brigid Catholic Church (5.5 miles)
• North Point Community Church (6.9 miles)

Pharmacies

• Walgreens (2.2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Walmart Pharmacy (3.8 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.5 miles)

Parks

• Morgan Falls Overlook Park (2.2 miles)
• Georgetown Park (4.6 miles)
• Peachtree Corners Town Green (7.6 miles)

Physicians

• Southeastern Endocrine & Diabetes PC (2.7 miles)
• Weiss ENT (3.9 miles)
• Mount Vernon Medical Center (4.2 miles)
• North Roswell Internal Medicine (4.4 miles)
• Test 4 Free (4.5 miles)
• Georgia Clinic (4.5 miles)
• Resurgens Orthopaedics (5.2 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (4.5 miles)
• Starbucks (4.8 miles)
• Panera Bread (5 miles)
• White Windmill Bakery and Cafe (7.1 miles)
• Starbucks (7.3 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (5.1 miles)
• Movie Tavern Sandy Plains (6.8 miles)
• Regal Avalon (7.1 miles)

Hospitals

• Northside Hospital (5.5 miles)
• North Fulton Regional Hospital (5.5 miles)
• North Fulton Hospital Cancer Center (5.5 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (5.6 miles)

Transportation

• MARTA - Doraville Station (7 miles)