National Home Health Care

Pros

• The staff are very kind and helpful, not looking down on those who need assistance.
• The CAC program is loved for helping people in the community.
• The staff are described as very good people.
• The center is excellent, and Wednesdays are a favored feature.
• Everyone is extremely helpful and professional.
• First-time visitors find the staff pleasant and helpful, with Donna's humor being infectious.
• The CAC team's compassionate support restores faith in humanity.
• Angels are at work at CAC, with staff described as pleasant, welcoming, caring, and friendly.
• All of the staff are pleasant, caring, and helpful.
• Clients express gratitude to Gail and her team and view CAC as a wonderful resource for the community.

Cons

• The reviewer felt they were given the runaround and that a supervisor never followed up, signaling a lack of transparency.
• The process was described as disorganized and not upfront about requirements, causing the reviewer to waste a lot of time.
• They had to arrange transportation and still did not receive courtesy from staff.
• One reviewer claimed the organization only helps people who are unemployed and expects them to beg for assistance, denying help despite documentation.
• A reviewer alleged discrimination at the thrift shop, noting staff ignored them and treated them differently.
• They accused the CEO of retaliation for reporting concerns, leading to denial of food and assistance.

Review

The collection of reviews paints a patchwork portrait of the CAC, a community resource that many rely on for housing assistance, food programs, thrift services, and various supportive programs. Across the messages, people consistently acknowledge that CAC exists as a lifeline for families and individuals in challenging times. A number of reviewers speak with warmth about the staff - describing them as kind, compassionate, welcoming, and professional. They emphasize that the people working there do not look down on those who need help, and they credit the team with real acts of care. Several mentions highlight specific staff or moments that stood out in a positive light: humor that lightens the mood, patience with clients, and a genuine sense of mission. Phrases like "angels are working here," "they work straight from their hearts," and calls that "the staff is top tier" echo a deep appreciation for the personal warmth and dedication many clients feel they encountered. The programs themselves - food pantries, computer classes, job fairs, and utility assistance - are repeatedly framed as valuable resources that make a tangible difference in people's lives. For some, Wednesdays at CAC are especially meaningful, and the overall experience of receiving support is framed as something that restores faith and dignity.

Alongside the praise, the reviews reveal a robust admiration for the breadth of services CAC provides. Several commenters emphasize that the organization helps not just with immediate needs but also with longer-term opportunities - food for their families, access to technology and job-related resources, and the sense that there is a network of community support beyond a single interaction. The sentiment is often that CAC offers more than "a handout" - it offers pathways and a sense of inclusion that many clients value deeply. The thrift shop and donation avenues also come up in a positive light for some, with donors and shoppers describing a respectful, appreciative environment and a sense that the community's generosity is met with gratitude. Taken together, these notes underscore the perception that CAC is an important, multi-faceted community hub at its best.

Yet the same body of reviews does not shy away from serious criticisms and troubling experiences. A recurring theme is the sense of frustration with the administrative side of CAC - the process by which aid is determined, the communication around payments, and the execution of promised assistance. One reviewer recounts an appointment for housing assistance on a specific date, submitting all required documents, only to encounter a "runaround" when attempting to obtain a check for the landlord. They describe being told a supervisor would call back, only to be left without follow-up or clarity. The complaint centers on a lack of transparency and inconsistent communication, paired with the practical burden of having to arrange transportation to the office. In short, for this individual, the emotional and financial strain of the situation was compounded by what they perceived as poor customer service and inadequate accountability.

Other reviewers go further, alleging discriminatory or arbitrary practices. One account claims that the center appears to "only want to help if you're without a job," noting denial of assistance even with documented needs when the person had just started working. In another thread of feedback, a reviewer describes discrimination at the Thrift Shop, observing that staff seem unresponsive to certain customers and suggesting that the experience differs depending on who you are or where you interact within the CAC ecosystem. There are mentions of items going missing or being mishandled at the checkout, which the reviewer linked to perceived bias or neglect. Taken together, these critiques raise concerns about consistency, fairness, and whether all clients are treated with equal respect and courtesy.

Perhaps the most charged and controversial portion of the feedback centers on governance and safety concerns. One reviewer makes a highly accusatory set of claims about a violent incident involving a patron and the actions (or inactions) of staff and leadership. The account alleges discrimination by leadership, retaliation after the reviewer raised concerns with regulators, and a perception that rules were not enforced in the interest of protecting others. The language used is strong, naming individuals and describing a systematic response rather than an isolated incident. While it is essential to acknowledge that these are single, uncompromising allegations from a specific individual, the impact on readers is to add a layer of distrust about how complaints are handled and how safety and fairness are enforced within CAC's operations. A separate critique of the thrift shop's "upsale" environment and the behavior of staff toward some clients adds to the sense that experiences vary dramatically depending on who you encounter and where you are within the organization.

Overall, the collection presents CAC as a deeply valued resource that can be a source of real, life-changing help for many people, while simultaneously exposing ongoing tensions around transparency, equity, and reliability. The positive testimonials emphasize the humanity and dedication of staff and volunteers, the meaningfulness of the programs, and the sense of community that CAC fosters. The negative experiences, by contrast, highlight a need for clearer communication, more consistent application of rules, and stronger accountability mechanisms to ensure that all clients receive timely, respectful, and transparent service - especially when financial and housing needs are at stake.

For someone considering engaging with CAC, these reviews suggest a pragmatic takeaway: there is substantial goodwill and important resources available, but also a real risk of frustration if expectations aren't clearly managed or if interactions feel impersonal or inconsistent. Prospective clients may benefit from asking direct questions about timelines, the exact steps in the aid process, and who to contact for timely updates. They might also consider seeking additional sources of support to complement CAC's offerings, particularly in cases where urgent housing or financial needs are involved and clear communication is essential. The diverse voices here underscore that CAC's impact is real and multifaceted - capable of providing hope and material help for many, while occasionally falling short in ways that can have significant personal consequences for those relying on it.

This part of Atlanta, Georgia offers a variety of amenities and services that could be appealing for senior living. With multiple restaurants nearby including Chick-Fil-A, Olive Garden, and McDonald's, there are plenty of dining options to choose from. Additionally, there are several places of worship such as North Atlanta Church of Christ and St Brigid Catholic Church for spiritual fulfillment. Parks like Morgan Falls Overlook Park provide opportunities for outdoor recreation and relaxation. The area also boasts access to pharmacies like Walgreens and CVS Pharmacy for convenient healthcare needs. For medical care, there are reputable physicians and hospitals in close proximity such as North Fulton Regional Hospital and Northside Hospital. Transportation via MARTA is available at the Doraville Station for easy access around the city. Overall, this area provides a well-rounded environment with essential amenities for seniors considering relocation to Atlanta.

Restaurants

• Chick-Fil-A (0.3 miles)
• North River Tavern (0.9 miles)
• Gate City Brewing Company (2.5 miles)
• Olive Garden (2.8 miles)
• McDonald's (3.3 miles)
• Chick-Fil-A (3.4 miles)
• McDonald's (3.8 miles)

Places of Worship

• North Atlanta Church of Christ (1.5 miles)
• Congregation Etz Chaim (4.9 miles)
• St Brigid Catholic Church (5.6 miles)
• North Point Community Church (7 miles)

Parks

• Morgan Falls Overlook Park (2.1 miles)
• Georgetown Park (4.8 miles)
• Harrison Park (7.8 miles)

Pharmacies

• Walgreens (2.1 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.9 miles)
• Walmart Pharmacy (3.9 miles)
• CVS Pharmacy (4.5 miles)

Physicians

• Southeastern Endocrine & Diabetes PC (2.8 miles)
• Weiss ENT (3.8 miles)
• Mount Vernon Medical Center (4.2 miles)
• North Roswell Internal Medicine (4.3 miles)
• Test 4 Free (4.6 miles)
• Georgia Clinic (4.6 miles)
• Resurgens Orthopaedics (5.2 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Panera Bread (5.1 miles)
• Starbucks (7.2 miles)
• White Windmill Bakery and Cafe (7.3 miles)

Theaters

• AMC DINE-IN North Point Mall 12 (5.2 miles)
• Movie Tavern Sandy Plains (6.6 miles)
• Regal Avalon (7.2 miles)

Hospitals

• North Fulton Regional Hospital (5.5 miles)
• North Fulton Hospital Cancer Center (5.5 miles)
• Northside Hospital (5.5 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (5.7 miles)

Transportation

• MARTA - Doraville Station (7.1 miles)