The Waterford at Creekside in Pensacola, FL

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  • Interior

    A cozy bedroom with a single bed featuring white bedding, decorative pillows, and wall art.
  • Decor

    A cozy bedroom with a neatly made bed, soft lighting from a lamp, and a chair by the window.
  • Living Room

    A cozy living room with a sofa, chairs, and a coffee table.
  • Building

    A beautifully landscaped garden with a winding pathway leading to a small building, surrounded by lush greenery and colorful plants.
  • Bedroom

    A serene spa room with a massage bed, decorated with calming artwork and cozy furnishings.
  • Trees

    A suburban house with a well-maintained lawn and trees.
  • Windows

    A cozy dining area with multiple tables and chairs, surrounded by large windows and curtains.
  • Landscaping

    A beautifully landscaped garden with a winding pathway, lush greenery, and vibrant flowers.
  • Garden

    A tranquil garden area with a white pergola and bench, surrounded by greenery and a curved pathway.
  • Entrance

    A single-story building with a parking lot featuring designated handicap spaces.
  • Floor Plan

    A floor plan of a small room with an attached bathroom, featuring dimensions.
  • Bathroom

    A bathroom with a gray shower curtain and a towel hanging on a bar.
  • Wall Art

    A modern bathroom with a white vanity, toilet, mirror, and decorative wall art.
  • Rug

    A cozy and well-decorated bedroom with a single bed, featuring neutral tones, artistic wall decor, a rug, and a bedside table.

The Waterford at Creekside in Pensacola, FL

The Waterford at Creekside is a memory care community in Pensacola, FL.

Information last verified:

9015 University Pkwy, Pensacola, FL 32514

For more information about senior living options: (866) 208-4318

4.4 from 235 reviews
5 stars
181
4 stars
14
3 stars
11
2 stars
9
1 stars
20

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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The Waterford at Creekside Costs & Pricing

At The Waterford at Creekside, the monthly costs for accommodations reflect a commitment to quality care and comfortable living. For a semi-private room, residents will find the fee set at $4,095, which is notably higher than the average costs in Escambia County ($3,209) and across the state of Florida ($3,009). Similarly, the pricing for a studio suite is positioned at $5,495, surpassing both county and state averages - $4,277 in Escambia County and $3,823 statewide. This pricing structure underscores The Waterford's focus on creating an enriching environment that justifies the premium through enhanced amenities and comprehensive services tailored to support its residents.

Floor plansThe Waterford at CreeksideEscambia CountyFlorida
Semi-Private$4,095$3,209$3,009
Studio$5,495$4,277$3,823

Overall Review of The Waterford at Creekside

common 47 reviews mention this

Staff and communication vary

Residents and families describe both responsive staff and missed follow-ups.

Many reviewers emphasize that staff members are friendly, helpful, and willing to explain what is going on, including during visits and care coordination. Several also describe staff supporting logistics like signing in, helping with paperwork for doctor visits, and keeping families informed. At the same time, multiple residents and families report trouble getting calls returned or difficulty communicating when issues come up, especially during periods of concern. A few reviewers also tie communication gaps to delays with items and medications or to frustration after reporting problems.

differentiator 62 reviews mention this

Care routines and cleanliness are a focal point

Cleanliness and care attention are frequently mentioned, though not consistently across reviews.

A large share of reviews highlight cleanliness and a well-kept feeling, including clean rooms/cottages and residents appearing well cared for. Some families also mention nursing and medication help when they visit or coordinate appointments, and others describe smoother transitions for new residents. Several positive comments connect a clean environment with residents looking happy and comfortable. Conversely, a recurring set of negative reviews describe neglect-related cleanliness problems, such as hygiene and clothing/bed items not being handled as expected, along with concerns about missed care needs.

common 26 reviews mention this

Cottage setup and security shape visits

The cottage and courtyard layout is repeatedly described as meaningful for daily living and visits.

Reviewers often point to the smaller “cottage” style setup and how it affects the feel of the community, describing it as more home-like and easier to navigate within specific areas. Several also comment on outdoor space, including gated courtyards/yard areas and the sense of secure access for memory care residents. For some families, the layout supports familiarity and social bonding within smaller groups. For others, the logistics of getting in and out—plus cottages staying locked—makes family visits more difficult and limits opportunities to take residents outdoors freely.

common 34 reviews mention this

Activities and dining get a lot of praise

Daily activities and meals are regularly cited as strengths.

Many reviews describe frequent activities—games, entertainment, religious or devotional programs, and group events—along with a sense that residents are engaged. Some reviewers specifically mention activities continuing across the week and staff organizing events that families can attend. Dining also comes up often, with residents and visitors noting good food and meals provided as part of daily life. A few negative reviews criticize activities as insufficient, or note that residents have limited options during visits, but the majority of comments frame activities and food positively.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Pensacola Regional (4 miles away) Pensacola Regional (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • BBQs or picnics BBQs or picnics
  • Birthday parties Birthday parties
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Reminiscence programs Reminiscence programs
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Trivia games Trivia games
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Nearby Places of Interest

This part of Pensacola, Florida, offers a convenient and vibrant community for senior living. With a variety of cafes, restaurants, and pharmacies within close proximity, residents have easy access to daily essentials and dining options. Additionally, there are reputable physicians and hospitals nearby for any medical needs. Places of worship are also readily available for spiritual enrichment. The area is well-connected with various amenities and services that cater to the needs of seniors, providing a comfortable and welcoming environment to call home.

Cafes

  • Panera Bread (0.1 miles)
  • Maynard's Donut Co. (1.5 miles)
  • Starbucks (1.7 miles)
  • Coffee Guy Cafe (2.3 miles)

Physicians

  • Pensacola Pediatrics (0.2 miles)
  • Gulf Coast Primary Care (0.3 miles)
  • Sacred Heart Health System-Family Practice (0.4 miles)
  • Juliet Marie De Campos (0.4 miles)
  • Jeff Atwood, MD (0.4 miles)
  • Emerald Coast Center for Neurological Disorders (0.6 miles)
  • Pensacola Pediatrics - Johnson Avenue (0.7 miles)

Restaurants

  • Firehouse Subs (0.3 miles)
  • Chick-Fil-A (0.3 miles)
  • Sonic Drive-In (0.3 miles)
  • Burger King (0.4 miles)
  • Foosackly's (0.5 miles)
  • Goat Lips Chew & Brewhouse (1 miles)
  • McDonald's (1.4 miles)

Hospitals

  • Baptist Medical Group (0.4 miles)
  • West Florida Regional Medical Center (0.8 miles)
  • Fairvue Family Wellness (0.8 miles)
  • Davita Kidney Care (2.1 miles)
  • Sacred Heart (2.7 miles)
  • Labor& delivery (3.5 miles)
  • Sacred Heart Hospital (3.6 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.2 miles)
  • Pegasus Laboratories (1.2 miles)
  • Walgreens (1.2 miles)
  • Winn-Dixie (2.3 miles)
  • Pensacola Apothecary (2.3 miles)
  • Walmart Pharmacy (2.7 miles)

Places of Worship

  • Olive Baptist Church (1.1 miles)
  • Pensacola Mosque (1.8 miles)
  • Gulf Coast Christian Church (2.3 miles)

Frequently Asked Questions

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