Harmony Family Home

Pros

• The reviewer is taking proactive steps by filing complaints with the Better Business Bureau and consumer services protection, demonstrating their commitment to seeking justice.
• The reviewer clearly values quality care for their loved ones and advocates for better service standards in the industry.
• The situation has prompted the reviewer to share their experience, potentially helping others make informed decisions about care providers.

Cons

• The service provided is described as below average, indicating a lack of quality care.
• There are not enough staff members to effectively care for all patients, leading to inadequate support.
• Difficulty in collecting refunds for services not provided after the death of a loved one creates additional distress for grieving families.
• The reviewer experienced unresponsive customer service when trying to obtain a refund, adding frustration during a difficult time.
• The provider is labeled as poor and untrusted, suggesting serious concerns about their reliability and care standards.

Review

In today's healthcare landscape, the quality of service provided by medical institutions can significantly impact the well-being of patients and their families. Unfortunately, a recent review paints a troubling picture of one such provider, highlighting issues related to staffing levels, customer service, and financial matters following the loss of a loved one. The reviewer shares their personal experience with this particular organization after facing an unthinkable tragedy—the death of their father—and the subsequent challenges they encountered in seeking a refund for services that were not rendered.

The central theme of the review is an alarming deficiency in staffing that appears to hinder proper patient care. The reviewer notes that there simply are not enough staff members available to attend effectively to all patients' needs. This lack of adequate personnel raises serious concerns about the overall quality of care given, suggesting that patients may not receive the attention and support they require during their time with this provider. Such conditions could lead to heightened stress and anxiety for both patients and their families as they grapple with difficult health situations.

Compounding these issues is the reviewer’s lament regarding the difficulties faced when attempting to obtain a refund after their father's death. Having paid for services in advance—money meant to secure care during his life—the reviewer was met with considerable resistance when trying to reclaim those funds after his passing. Dealing with grief is already an overwhelming experience; adding complications over financial matters only intensifies that hardship. The reviewer expresses frustration over what they perceive as indifference from the company during a time when compassion would be expected.

In dealing with these challenges, the reviewer has taken steps to rectify what they see as injustices by filing complaints with external organizations like the Better Business Bureau (BBB). They express intentions to escalate matters further by involving consumer protection services—demonstrating both a commitment to advocating for themselves and a recognition that this provider's practices warrant scrutiny beyond personal experiences. This proactive approach highlights how deeply dissatisfied individuals can use formal channels in response to poor service or untrustworthy practices in healthcare settings.

Moreover, it is disheartening for family members left behind not only to deal with emotional distress but also endure additional hardships related to billing and refunds from healthcare providers. The review serves as a reminder of how important it is for companies within this sector to uphold high standards—not just in terms of medical care provided but also in maintaining ethical business practices that respect bereaved families’ rights and feelings. The consequences faced by those who engage such providers can lead them down paths filled with unnecessary struggle at some of life's most vulnerable moments.

Ultimately, based on this poignant account, potential clients are strongly advised against utilizing this particular provider's services. Trustworthiness seems severely lacking according to this firsthand experience; thus, making it clear that families should think critically before deciding where to entrust their loved ones’ care. As this situation illustrates vividly, taking risks on subpar facilities could culminate not only in inadequate patient care but also exacerbate emotional turmoil during challenging times—a reality no family should have to endure while navigating grief and loss.

This part of Miami, Florida offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walmart Pharmacy, Walgreens, and CVS Pharmacy within a short distance, accessing necessary medications and healthcare supplies is made easy. In terms of dining options, there are various restaurants including fast food chains like McDonald's and KFC, as well as local favorites like Pinecrest Bakery and Ernesto's Taco Shop. Parks such as Goulds Park and Eureka Park provide opportunities for outdoor recreation and relaxation. Places of worship like Pinelands Presbyterian Church and Good Samaritan Church cater to spiritual needs, while cafes like Starbucks offer social settings for coffee breaks. Additionally, nearby physicians' offices such as Conviva Care Center Quail Roost and hospitals like Jackson South Medical Center ensure access to quality healthcare services. Overall, this neighborhood presents a well-rounded environment with essential amenities for senior living.

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (1.1 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Winn-Dixie (1.9 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Pinecrest Bakery (0.6 miles)
• McDonald's (1 miles)
• Ernesto's Taco Shop (1 miles)
• KFC (1.4 miles)
• Denny's (1.8 miles)
• Wendy's (1.9 miles)
• Pollo Tropical (2.2 miles)

Parks

• Goulds Park (0.6 miles)
• Eureka Park (1.7 miles)
• Colonial Drive Park (3.6 miles)
• Chuck Pezoldt Park (4.3 miles)
• Bill Sadowski Park and Nature Center (4.7 miles)
• Coral Reef Park (5.5 miles)
• McMillan Park (7.6 miles)

Places of Worship

• Pinelands Presbyterian Church (1.6 miles)
• Good Samaritan Church (3.7 miles)
• Christ Fellowship Church (3.9 miles)
• King Jesus Ministry (5.2 miles)
• St Louis Catholic Church (7.4 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.7 miles)
• Panera Bread (7.9 miles)
• Mario's Latin Cafe (8.2 miles)

Physicians

• Conviva Care Center Quail Roost (2.3 miles)
• Oscar L Hernandez MD (5 miles)
• Pediatric Associates Homestead (5.5 miles)
• Miami Medical Associates (7.2 miles)
• Davina Medical Care (7.2 miles)
• Coral Reef Medical Group (7.8 miles)
• Bermudez Roberto MD (7.8 miles)

Hospitals

• Jackson South Medical Center (4.5 miles)
• Jackson South Community Hospital (4.5 miles)
• Dynamic Pediatric Therapy (7.8 miles)