Complete Care at Glendale in Naugatuck, CT

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Complete Care at Glendale in Naugatuck, CT

Information last verified:

4 Hazel Avenue, Naugatuck, CT 06770

For more information about senior living options: (844) 490-3973

4.7 from 117 reviews
5 stars
94
4 stars
15
3 stars
3
2 stars
2
1 stars
3

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Overall Review of Complete Care at Glendale

Pros

  • pro The employees were wonderful, caring and very happy.
  • pro The nurses are exceptional, so caring and supportive.
  • pro The staff is caring, compassionate, professional and knowledgeable.
  • pro There are lots of activities for residents and great food.
  • pro The facility is very clean, well maintained and welcoming.
  • pro The recreation department and PT team are outstanding, keeping residents active and well cared for.
  • pro The front desk staff are warm, friendly and always greet visitors with a smile.
  • pro Glendale is the best home, with staff that treat families like their own.

Cons

  • pro The reviewer notes that a Christmas gift never arrived after seven weeks, with no answers or callbacks, implying possible theft.
  • pro The building looked run-down and in need of updates, with old rooms, outdated furniture, chipped paint, and floor tiles coming up.
  • pro The reviewer felt depressed upon entering, describing outdated décor, very small rooms, unfriendly staff, and a terrible odor.
  • pro A nurse did not bathe the resident regularly, and a doctor prescribed a strong dose of Amiodarone that caused confusion and delirium.
  • pro Dentures were misplaced and front-desk staff gave the family a hard time about it.
  • pro The facility seemed filthy, with a strong odor and the food described as disgusting.
  • pro One reviewer said the place isn’t a nice experience at all, indicating overall poor care.

Review

Complete Care at Glendale in Naugatuck, CT is best suited for families seeking a warm, hands-on skilled nursing and rehab environment where caregivers’ dedication shows up in daily interactions, steady therapy momentum, and resident morale. It excels for those needing short-term rehabilitation after a hospital stay or a stroke, where the rehab team consistently demonstrates effectiveness and nurses and aides are praised for patience, kindness, and professionalism. The community also suits families who want a facility that feels like a supportive extended family, with a clean, welcoming atmosphere and robust activity programming that keeps residents engaged. For elders who require close medical coordination, the on-site nurses and medical staff are repeatedly praised for responsiveness and attentiveness. Long-term residents who value routine, reassurance, and predictable, homey moments will likely feel at ease here. In sum, Glendale delivers care quality and relational warmth that overweight the desire for showroom interiors.

The strongest positives center on staff and day-to-day living. Families repeatedly recount a caring, professional, and compassionate team across nursing, aides, and support staff. The care is described as attentive and patient-centered, with nurses and therapists who listen, explain, and adapt to individual needs. Residents benefit from a lively recreation program, regular activities, and plenty of opportunities to stay engaged, both socially and physically. The facility’s cleanliness and orderly operation appear consistently solid, with bright common spaces, active dining environments, and a generally welcoming mood that reinforces a sense of safety and belonging. Rehab milestones and discharge outcomes receive particular praise, with numerous stories of noticeable improvement, better mobility, and grateful families recognizing the rehab team’s commitment. The overall impression is a well-run place where staff go the extra mile to support residents and their families.

Yet the reviews do surface meaningful caveats that matter in a decision. A number of observations point to decor and condition aging with the building, smaller rooms, chipped paint, and flooring showing wear, creating a sense that the facility prioritizes function and care over contemporary aesthetics. A handful of readers describe odors or a perception of outdated interiors, which can impact first impressions and day-to-day comfort. There are sporadic concerns about logistical hiccups, such as delayed communications or missteps in non-clinical tasks, including one troubling incident involving a family gift not being delivered and a few questions about how certain administrative matters are handled. While these are not representative of the typical experience, they are legitimate reminders to verify service standards during tours and to request clear escalation paths for any gaps. A few reviews note variability in meals and a desire for even stronger consistency in dining quality, suggesting that taste and presentation can fluctuate.

Those cons do not nullify the core strengths. The care quality, empathy, and reliability of the caregiving staff consistently offset interior shortcomings. Where aches in décor or occasional communication gaps exist, the benefit comes from engaged therapy teams, transparent nurses’ notes, and a culture that treats residents like family. The rehab program’s effectiveness, the quickness with which patients regain independence, the availability of physical and occupational therapy, and the teamwork among nurses, therapists, and physicians, tends to elevate the overall experience above the less-than-perfect attributes of the building. Cleanliness and a generally positive, hopeful atmosphere further cushion any lingering concerns. In practical terms, families can expect a place that reliably supports recovery and daily well-being, often making a difficult transition feel more manageable.

For families weighing a visit, several concrete steps keep the decision grounded. Schedule a tour with attention to the Lilac wing or whichever unit would house a loved one, and request a firsthand look at therapy spaces, dining rooms, and patient rooms. Ask about the timetable and structure of PT, OT, and speech therapy, how often sessions occur, who leads them, and how progress is tracked. Inquire about visiting policies, front-desk coverage after standard hours, and the process for status updates to families so communications stay timely. Taste the meals or sample a menu, and note any variability in nutrition or presentation. Finally, probe into any specifics that matter most to the family, odor control, room size, and the availability of courtyards or outdoor spaces for fresh air and social visits. Those questions will help determine whether Glendale’s strengths align with the resident’s priorities, or if an alternative supports a more modern or quieter setting.

In the end, Complete Care at Glendale stands out for practical, dependable care delivered with warmth, consistency, and a genuine sense of community. It is a compelling choice for families prioritizing rehabilitation success, attentive staff, and a nurturing daily rhythm over the latest interior trends. Those who need a facility that feels like a welcoming home and where therapy progress and daily care take precedence over pristine décor will find Glendale a sound, reassuring option. For anyone where updated interiors or ultra-uniform dining are non-negotiable, or where a more consistently high-end aesthetic matters as much as clinical care, exploring alternatives is warranted. A thoughtful visit, direct questions about therapy schedules, and a clear read on how concerns are escalated will reveal whether this Glendale location is the right fit, or if another community better matches the family’s specific standards.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Glendale in Naugatuck, CT is a premier assisted living community that specializes in providing skilled nursing care for seniors. Our facility offers a wide range of amenities to ensure our residents' comfort and convenience.

Each resident can enjoy their favorite shows and movies with cable or satellite TV in their fully furnished accommodations. Our dining room provides delicious meals prepared by our experienced chefs, and residents can also take advantage of our kitchenette to prepare their own snacks or drinks. The well-maintained garden and outdoor spaces offer a peaceful environment for relaxation and socialization.

At Complete Care at Glendale, we understand the importance of keeping our residents' living spaces clean and tidy. Our dedicated housekeeping services ensure that each room is maintained to the highest standards of cleanliness.

We prioritize the well-being of our residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with healthcare providers to ensure seamless communication and coordination of care for each resident's specific needs. For those with diabetes or specialized dietary restrictions, we provide tailored meal preparation and service.

We also have a mental wellness program specifically designed to support individuals with mild cognitive impairment. Additionally, residents with memory care needs can benefit from our specialized memory care programming.

Transportation arrangements can be made for medical appointments, ensuring that residents have easy access to necessary healthcare services.

Our community offers a variety of scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in exercise classes, arts and crafts sessions, or social events, there are plenty of opportunities for residents to stay active and connected. Additionally, there are three nearby pharmacies and a restaurant within close proximity.

At Complete Care at Glendale in Naugatuck, CT, we strive to provide exceptional care in an inviting and supportive environment. With our comprehensive range of services and amenities, we aim to enhance the overall quality of life for our residents.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Rite Aid (1.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Oxford Pharmacy (5.1 miles)
  • CVS Pharmacy (5.3 miles)
  • Walgreens (5.3 miles)
  • CVS Pharmacy (5.5 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Brooklyn Baking (5.3 miles)
  • Wendy's (5.3 miles)
  • Subway (5.3 miles)
  • McDonald's (5.3 miles)
  • McDonald's (5.4 miles)
  • 67 Family Diner (5.5 miles)

Physicians

  • Nephrology & Hypertension Associates (5 miles)
  • Rehabhealth PC (5.9 miles)
  • Rejuve Medispa (6 miles)
  • Community Health Center (6 miles)
  • Specialists In Women's Healthcare PC (6.5 miles)
  • Shetty Jay, MD (6.5 miles)
  • Bidarkote Somanath (6.5 miles)

Cafes

  • Starbucks (5.5 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (9.1 miles)
  • Panera Bread (9.2 miles)
  • Starbucks (9.4 miles)
  • Riders Smokehouse Bar (9.6 miles)

Places of Worship

  • Trinity Episcopal Church (5.5 miles)

Hospitals

  • Saint Mary's Hospital (5.8 miles)
  • Naugatuck Valley Surgery Center (6.3 miles)
  • Saint Mary's Health System Affiliates (8.9 miles)
  • Gaylord Specialty Healthcare/Gaylord Hospital (9.3 miles)

Parks

  • Lock 12 Historical Park (6 miles)
  • Bucks Hill Park (8.8 miles)

Theaters

  • AMC Starplex Cinemas Southington 12 (9.5 miles)

Frequently Asked Questions

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