Santa Fe Home Care IV

Pros

• The facility provides a supportive environment for residents, allowing them to stay engaged with some activities, such as watching television together.
• Santa Fe Home Care has staff members who show dedication to providing care, even if additional training may be beneficial.
• Although the communication could improve, the staff works with a diverse team that reflects a range of backgrounds and experiences.
• Residents have access to shared living spaces, fostering a sense of community among those living in the home.
• The management is responsive to inquiries, providing information upon request regarding changes in pricing.

Cons

• The quality of care at Santa Fe Home Care is inadequate, with staff lacking proper training to meet residents' needs.
• The inability to change positions has led to the resident developing sores and a contracted leg.
• Communication barriers exist, as some staff members do not understand English, impacting the level of care provided.
• Most residents spend their time watching television rather than engaging in meaningful activities or interactions.
• The sudden price increase of $300 was not communicated in advance, causing frustration for the family member responsible for payment.

Review

The experience of families with loved ones in assisted living facilities can vary widely, and unfortunately, it seems that the situation at Santa Fe Home Care, specifically Bright Days Home, has not met the expectations of one concerned family member. For two years, this individual’s father has resided in the facility, and during this time, they have expressed significant dissatisfaction with the level of care provided. The challenges faced by patients and their families in such environments often extend beyond just medical care; they encompass emotional well-being and a sense of community as well.

One pressing concern highlighted in the review is the apparent lack of adequate training among some staff members at Bright Days Home. This deficiency suggests that employees may not be fully equipped to provide the necessary care required for residents who may have complex health needs due to age or other factors. Adequate staff training is crucial for ensuring that residents receive proper assistance and monitoring. From basic tasks like changing positions regularly to more advanced care practices, a well-trained staff can significantly influence the quality of life for those under their supervision.

Physical health issues stemming from insufficient care have become evident in this case. The family member reported that their father has been experiencing sores intermittently—a sign that he may not be receiving regular repositioning or adequate attention to his physical condition. Moreover, there’s mention of a leg contracture, indicating that his mobility could be compromised due to neglectful practices concerning movement and positioning. These situations raise serious concerns about patient safety and comfort levels within the home—issues that should never be overlooked in any caregiving environment.

Communication barriers also appear to contribute negatively to resident experiences at Bright Days Home. It was noted that some staff members do not understand English well enough to communicate effectively with residents or their families. This problem can lead to misunderstandings regarding care plans, medication schedules, and daily routines—factors critical for maintaining not only physical health but also psychological well-being among residents who may already feel isolated or vulnerable due to their circumstances.

Another troubling aspect mentioned is the living conditions within the facility itself. With most rooms being shared and residents spending a considerable amount of time watching television rather than engaging in stimulating activities or social interactions, it raises questions about how quality-of-life considerations are being addressed within this setting. Engaging programs and opportunities for socialization are essential components of any home care experience; neglecting these aspects can lead to feelings of loneliness and depression among residents—something no family would want for their loved ones.

Finally, financial concerns compound these issues further as highlighted by an unexpected price increase from $2,300 to $2,600 per month—a substantial jump without prior notification until initiated by an inquiry from the family member. It reflects poorly on management practices when families are caught off-guard by sudden changes in pricing structures without clear explanations or prior warning. Such lack of transparency can erode trust between caregivers and families during what is often already a difficult time emotionally.

In conclusion, while Santa Fe Home Care (Bright Days Home) serves many elderly individuals seeking assistance with daily living activities, serious shortcomings seem prevalent based on this reviewer's account. From inadequate training among staff members leading to poor physical health outcomes for residents to communication barriers affecting caregiving quality crystallize an urgent need for improvements within such facilities—including better staff training programs, enhanced living conditions promoting engagement over passivity, transparent pricing methods along with consistent communication efforts toward families—to ensure dignity and quality care for all its residents.

This part of Torrance, California offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies, restaurants, cafes, theaters, parks, and places of worship within a short distance, providing easy access to everyday necessities and leisure activities. In addition, there are physicians' offices in the area for medical care needs. The proximity to transportation options such as the Metro Rail station and rental car services make it convenient for seniors to get around town or travel further if needed. Overall, this neighborhood provides a combination of convenience, comfort, and accessibility for senior living.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)

Restaurants

• In-N-Out Burger (0.5 miles)
• McDonald's (0.7 miles)
• Lazy Dog Restaurant & Bar (0.9 miles)
• Jus' Poke (1.9 miles)
• King's Hawaiian Bakery (1.9 miles)
• Redondo Beach Pier (2 miles)
• Tendon Tempura Carlos Junior Restaurant (2.6 miles)

Physicians

• Lighthouse Pediatrics (0.5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (3.7 miles)
• UCLA Health Manhattan Beach Pediatrics (3.7 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (5.1 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (5.1 miles)

Theaters

• AMC Del Amo 18 (0.8 miles)
• AMC DINE-IN South Bay Galleria 16 (2 miles)
• AMC Rolling Hills 2 (3.8 miles)

Parks

• Sunnyglen Park (1.1 miles)
• Charles H. Wilson Park (2.2 miles)
• Noble Park (2.9 miles)
• Sur La Brea Park (3.4 miles)
• De Portola Park (3.5 miles)
• Polliwog Park (3.5 miles)

Cafes

• Starbucks (2.5 miles)
• Lees Sandwiches - Gard (3.8 miles)
• Sidecar Doughnuts & Coffee (3.9 miles)
• Corner Bakery Cafe (4.4 miles)
• Donut King 2 (4.5 miles)

Places of Worship

• St Catherine Laboure Church (2.6 miles)
• Peninsula Community Church (5.3 miles)

Transportation

• Aviation/LAX Metro Station (6.1 miles)
• Metro Rail - Hawthorne/Lennox (6.3 miles)
• Fox Rent A Car (7.2 miles)
• LAX-it (7.2 miles)
• Terminal 8 (7.3 miles)
• Terminal 7 (7.3 miles)
• United Club (7.3 miles)