The Earlwood

Pros

• The staff member named Brenda received five stars and was described as wonderful.
• The visiting doctors at The Earlwood Care Center were described as caring, loving, and treating patients well.
• One reviewer mentioned that the facility was clean, beautiful, and nicely decorated with spacious rooms and a beautiful dining room.
• Another reviewer appreciated the attentiveness of the nurses in checking on patients and ensuring their comfort.
• The receptionist at the facility was friendly and spoke both English and Spanish, making guests feel welcome.
• A reviewer mentioned that the facility had valet parking, which they loved.
• One reviewer noted that their mother was happy at The Earlwood Care Center after being there for four months.
• These statements have been extracted from the reviews provided above and do not necessarily reflect personal opinions or experiences.

Cons

• The nursing supervisor took 49 minutes to answer the call, which is unacceptable.
• The facility failed to meet the basic needs of the patient, including allowing her to use a bedside commode and providing proper care for her bedsore.
• The food was served cold and there was no process to monitor intake and output or provide necessary medications.
• There was a lack of physical therapy offered to the patient.
• The staff at Earlwood only cared about money and did not release information about medications unless threatened with reporting.
• The doctor on staff was highly incompetent and did not communicate with the patient's primary doctors.
• James, a staff member at Earlwood, is described as arrogant and unprofessional.
• Senior staff members were dysfunctional, unorganized, unprofessional, and rude.
• The facility appeared understaffed for the number of patients they admitted.
• Patients were warehoused in hallways and left in poor conditions such as incontinence, hypoxia, and untreated bedsores.
• Communication with patients and responsible parties was nearly non-existent, with staff taking no responsibility for their actions.
• Physicians were rarely seen or frustrated by management's actions in front of visitors.
• Patients were discharged in a comprehensive nightmare process.
• Earlwood is described as an appallingly managed facility that prioritizes Medicare Medi-Cal churning rather than quality care.

Review

The Earlwood Care Center has received mixed reviews from individuals who have had experiences with the facility. One reviewer expressed frustration at the lack of attention given to their mother-in-law's basic needs. They claimed that she was not provided with a bedside commode for bowel elimination and suffered from minimal bowel movement for seven weeks. The reviewer also mentioned concerns about a bedsore on her heel, cold food, unreliable medication lists, and inadequate physical therapy. They concluded by advising others not to place their loved ones in this facility.

Another review praised one staff member named Brenda as being wonderful but heavily criticized the overall quality of care at Earlwood. The reviewer claimed that the facility prioritized money over patients and cited an instance where they had to threaten reporting before being informed about their relative's medications, only to find out that she had been given medication she was allergic to for two weeks. They described the doctor on staff as highly incompetent and cautioned against placing loved ones in this facility.

A different individual warned readers about a person named James at Earlwood, describing him as arrogant and unprofessional without providing further details. They advised people to run if they hear his name.

One reviewer, who works in the healthcare industry themselves, expressed comprehensive disappointment with the operations of Earlwood. They mentioned poor communication between staff and patients/responsible parties, a lack of staff accountability, and unprofessional behavior from senior nursing staff when arranging hospice care with agencies other than those they have an administrative relationship with. The reviewer also observed rare interactions with physicians who often displayed frustration and anger towards management for issues such as patient warehousing in hallways.

In contrast to these negative reviews, there were some positive experiences shared by reviewers as well. One individual appreciated the care their wife received at Earlwood, stating that she was treated well by caring and loving staff. This person also noted satisfactory meals and regular visits from doctors.

Another reviewer liked Earlwood but commented on its hospital-like atmosphere and difficulty in finding parking due to the facility's location near a medical building. They also mentioned that the cost of care could become expensive once Medicare coverage ended.

The last positive review mentioned the beautiful and clean appearance of the facility, valet parking, and friendly staff who offered visitors coffee and cookies. The reviewer praised the spacious rooms with personal restrooms, a lovely yard for residents, a dining room for eating with family members, call lights in each room, and nurse stations throughout.

Overall, these reviews paint a picture of a facility that has both positive aspects such as caring staff and well-maintained accommodation, as well as negative issues including poor communication, lack of attention to basic needs, incompetent doctors, and inadequate facilities for rehabilitation.

Located in Torrance, California, this neighborhood offers a range of amenities and services that cater to senior residents. With multiple pharmacies such as CVS and Rite Aid nearby, access to medication and healthcare is convenient. There are also several reputable physicians within a short distance, including Lighthouse Pediatrics and UCLA Health Manhattan Beach Pediatrics. For leisure activities, residents can enjoy dining options like In-N-Out Burger and Lazy Dog Restaurant & Bar, as well as theaters such as AMC Del Amo 18 for entertainment. Nearby parks like Sunnyglen Park and Polliwog Park offer opportunities for outdoor recreation. Public transportation options are easily accessible with the Aviation/LAX Metro Station and Metro Rail - Hawthorne/Lennox within a reasonable distance for seniors looking to explore the surrounding areas. Additionally, places of worship like St Catherine Laboure Church provide spiritual support for those seeking community connections. Overall, this part of Torrance provides a variety of resources to support a comfortable and fulfilling senior living experience.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Rite Aid (1.1 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)

Physicians

• Lighthouse Pediatrics (0.4 miles)
• Harbor Ucla Medical Center - David Durkovich Do (3.7 miles)
• UCLA Health Manhattan Beach Pediatrics (3.8 miles)
• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (5 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (5 miles)

Restaurants

• McDonald's (0.6 miles)
• In-N-Out Burger (0.6 miles)
• Lazy Dog Restaurant & Bar (0.8 miles)
• King's Hawaiian Bakery (1.8 miles)
• Jus' Poke (1.9 miles)
• Redondo Beach Pier (1.9 miles)
• Tendon Tempura Carlos Junior Restaurant (2.5 miles)

Theaters

• AMC Del Amo 18 (0.7 miles)
• AMC DINE-IN South Bay Galleria 16 (2.1 miles)
• AMC Rolling Hills 2 (3.7 miles)

Parks

• Sunnyglen Park (1.2 miles)
• Charles H. Wilson Park (2.2 miles)
• Noble Park (3 miles)
• Sur La Brea Park (3.3 miles)
• De Portola Park (3.3 miles)
• Polliwog Park (3.6 miles)

Cafes

• Starbucks (2.5 miles)
• Sidecar Doughnuts & Coffee (3.8 miles)
• Lees Sandwiches - Gard (3.9 miles)
• Corner Bakery Cafe (4.5 miles)
• Donut King 2 (4.7 miles)

Places of Worship

• St Catherine Laboure Church (2.8 miles)
• Peninsula Community Church (5.2 miles)

Transportation

• Aviation/LAX Metro Station (6.3 miles)
• Metro Rail - Hawthorne/Lennox (6.4 miles)
• Fox Rent A Car (7.3 miles)
• LAX-it (7.4 miles)
• Terminal 8 (7.4 miles)
• Terminal 7 (7.4 miles)
• United Club (7.4 miles)