Apple Valley Post-Acute Rehab

Pros

• The staff at Apple Valley Post-Acute Rehab takes good care of the patients, showing competence and friendliness.
• The food served at the facility is highly praised by residents, with one resident specifically enjoying it.
• The therapy team is excellent and effectively helps patients improve their strength and mobility.
• The facility is clean and well-kept, challenging the typical stigma associated with nursing homes.
• There are engaging activities organized for patients, contributing to a positive environment during their stay.
• Family members have reported satisfactory experiences with rehabilitation services, leading to successful recoveries for their loved ones.

Cons

• The facility was not kept up well and appeared dirty.
• Staff members did not seem concerned with patients' needs, leading to long wait times for assistance.
• The intake person was described as very rude and unhelpful regarding care options for patients with dementia.
• The shared room situation felt overcrowded, making it uncomfortable for residents.
• There were complaints about the staff speaking Spanish in front of patients, which some considered rude.

Review

Apple Valley Post-Acute Rehab: A Mixed Bag of Experiences

Apple Valley Post-Acute Rehab has garnered a variety of reviews, reflecting a spectrum of experiences from families who have entrusted the care of their loved ones to this facility. While some caregivers praise certain aspects, others express significant dissatisfaction with the services provided. The complexity of these reviews highlights both positive and negative aspects of the establishment, underlining the nuanced nature of rehabilitation and long-term care.

A common theme among dissatisfied reviewers is the perceived lack of cleanliness and overall maintenance within Apple Valley. One family member described it as "kind of dirty," expressing concern that the environment did not meet their expectations for proper care facilities. This neglect seems to extend beyond physical upkeep; several individuals felt that staff members displayed indifference towards patient needs. Many patients reported long wait times when calling for assistance, creating an atmosphere where they felt unsupported and uneasy. It was suggested that staffing levels were inadequate to ensure timely responses to patient calls, which can be critical in healthcare settings.

Another reviewer shared a deeply concerning experience regarding their elderly mother with dementia. They recounted being refused rehabilitation services for her due to administrative concerns about the potential need for long-term care. This encounter left them feeling frustrated and undervalued, particularly as they highlighted the rudeness exhibited by an intake representative named Anita. Such interactions undoubtedly contribute to an overwhelming sense of helplessness among families seeking quality care for their loved ones.

In contrast, some family members report more positive experiences at Apple Valley; one individual noted that their father had been well cared for during his time there since August. They appreciated having become acquainted with the staff, who appeared committed to ensuring patients’ basic needs were met despite many shortcomings within the facility's infrastructure. Although concerns about room conditions arose—specifically regarding overcrowding—the reviewer emphasized satisfaction with dining options and general activity availability outside meal times.

Further reinforcing this mixed review perspective is another family's experience involving rehabilitation for an elderly family member. They lauded Apple Valley for its effectiveness in helping their mother regain mobility following surgery. Positive remarks regarding food quality and nursing staff competence contributed significantly to this favorable review, suggesting that some individuals find genuine value in aspects like rehabilitation efforts and social engagement opportunities available within this facility.

Additionally, one notably positive review illustrated how Apple Valley defies many stereotypes associated with nursing homes through its cleanliness and attentive staff. A family member recovering from a hip replacement found excellent support from medical personnel while enjoying high-quality meals—including Starbucks coffee—which pleasantly surprised them given typical expectations surrounding institutional food options. Though there was mention of occasional Spanish conversation amongst staff members—a minor issue perceived as rude—overall satisfaction with therapy sessions, visitation space availability, and engaging activities reinforced a perception that Apple Valley could indeed provide effective convalescence.

In summary, reviews for Apple Valley Post-Acute Rehab reveal a complex landscape marked by contrasting experiences across different patients and families involved in caregiving decisions. While criticisms surrounding cleanliness, staffing responsiveness, and administrative practices persistently arise alongside instances where patients enjoyed effective rehabilitation services and supportive environments, it’s essential for prospective clients or caregivers to weigh both perspectives carefully when considering this facility as an option in healthcare planning.

Physicians

• Madill Peter MD A Medical Corporation (0.1 miles)
• Allan S. Hill, MD (0.6 miles)
• James Fialk, Nd - Wellspring Natural Medicine (1 miles)
• Southwest Community Health Center (4.4 miles)
• Jeremy C. Mesches, MD (5.1 miles)
• David Begert, MD (5.1 miles)
• Tabitha Doniach, MD (5.1 miles)

Restaurants

• Handline (0.2 miles)
• Hopmonk Tavern (0.9 miles)
• Seismic Brewing (1 miles)
• Fern Bar (1 miles)
• Khom Loi (1.4 miles)
• Walter Hansel Wine & Bistro (4.4 miles)
• Old Possum Brewing Co. (4.8 miles)

Pharmacies

• Sebastopol Family Pharmacy (0.6 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (4.9 miles)
• Rayles Pharmacy (5 miles)
• Peace In Medicine (6 miles)
• Sonoma Plant Works (6.1 miles)
• Walgreens (6.3 miles)

Hospitals

• County of Sonoma (0.6 miles)
• Kaiser Foundation Hospital (5.1 miles)
• St Joseph Health System (7.3 miles)

Parks

• Ragle Ranch Park (1.9 miles)
• A Place To Play (4.5 miles)
• Old Courthouse Square (6.5 miles)
• Taylor Mountain Open Space Preserve (6.9 miles)

Theaters

• Rohnert Park 16 (5.8 miles)
• Roxy Stadium 14 (6.5 miles)

Transportation

• Santa Rosa - SMART Station (6.1 miles)
• Santa Rosa Transit Mall (6.4 miles)

Cafes

• Aroma Roasters Coffee & Tea (6.1 miles)
• Dierk's Parkside Café (6.4 miles)
• Taylor Lane Organic Coffee (6.5 miles)